All reviews

Rating Breakdown

  • 5
    98% (4,547 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Nov. 2, 2022

Paul verified me quickly and helped a lot. They are very responsive and I highly recommend working with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Nov. 2, 2022

Lance was very helpful and quick I'm happy with his service. so are I'm loving this app this make my shop look very professional.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Nov. 2, 2022

Had a great experience with Paul from their support staff and my issue was fixed immediately. I will be using this app to capture more emails in the future.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 2, 2022

Helpful and friendly team on hand for quick responses. The app looks great too. Does the job. Would recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟Best wishes, Kevin

5 / 5 Share

Nov. 2, 2022

First time adding more bells and whistles to my website- Maria was very helpful and answered my questions well!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Nov. 2, 2022

Jel was very, very helpful she went above & beyond her job to make sure I was happy she has a great eye for detail because she seen something I was missing on my store and helped me add that favicon to my page with know problems... Thanks Jel your awesome keep up the grate work.....

Using app

5 months

Total reviews

7

Average rating

4.4

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 2, 2022

Great customer service! Needed help with something simple and they even offered a few extra tips on how to make my shop even better. :)

Store

GEMNIA

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Nov. 2, 2022

Maria provided excellent customer service and provided great pointers to improve site aesthetics as well.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're happy that you had a great experience with our customer service. 🤩 Thanks so much for the 5-stars! Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

I needed help with setting up a promo code and Arianne was super helpful. She even went as far as to follow my store on IG! I always love the fun gifs during my chats too. :-) Great service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Nov. 2, 2022

Installation was very quick and simple! The support team is very helpful and fast and they give me tips for my site.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Nov. 2, 2022

Application simple à utiliser. Merci beaucoup à Pete pour son accueil et son aide ! Une super appli pour les pop up

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Impressionnant! Merci beaucoup pour les 5 étoiles! 🌟 Bravo, Kévin

5 / 5 Share

Nov. 2, 2022

The support staff is very good excellent and helped me a lot with all the editing . Quick replies in both email and chat

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Thanks for the positive review! If there's anything else we can help you with, just let us know anytime. Cheers, Kevin

5 / 5 Share

Nov. 2, 2022

I highly recommend this app if you are looking to build your leads list. It helps you design and implement a successful marketing campaign by gathering future customers emails for future communication.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 2, 2022

The technical support is great. I believe I spoke with Paul who easily and kindly solved a very minor issue for me. I highly recommend. 5 stars all the way.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Awesome! 🎉Thank you so much for the 5-star review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

AMAZING! I'm so glad I came across this app it has everything and is affordable for start up businesses to growing businesses. I couldn't be happier. The staff are extremely helpful and friendly! It makes the whole experience enjoyable. Thank you to Paul for helping me set on my website, the best customer service I've had in a long time!

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Nov. 1, 2022

Great App and Customer Service. Paul was helpful throughout the whole process. So excited I found this app!

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Nov. 1, 2022

The app is pretty slick. For a free app, it's a real winner. Paul from support is incredibly helpful and I'm extremely pleased with his assistance!

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 1, 2022

Very friendly while chatting 10/10 help with all questions. Answered all the questions I had to ask and helped on my side too

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 1, 2022

Used the app today to create a pop up to capture more emails for my storefront. The templates were easy to navigate and perfect for what I needed. I was also helped by Paul today, who was very pleasant and efficient in answering my questions. Great customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app is perfect for your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Nov. 1, 2022

The app works well. Customer service is spot on and efficient! Maria was very helpful and informative.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 🙌 Cheers, Kevin