All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Oct. 23, 2022

Pete provided above excellent assistance and went above and beyond what I needed! So happy I chose to install this app!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and kind words! 🙌 We are always here for you anytime you need us. Best regards, Kevin

5 / 5 Share

Oct. 22, 2022

This app is free and easy to use. The customer support was very helpful and quick to answer any questions I had. Thank you

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you like our app and support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 22, 2022

Just installed this app, so far so good, the customer service is very nice and fast with the help :)

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

5 / 5 Share

Oct. 22, 2022

Mica from Rivo support helped me with my question and went above and beyond in helping me setup the app and more on my website. Thanks, Mica!

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 22, 2022

I used this app on my online store and it helped me get closer to my customers. Also, their customer support service is very friendly and patient. They are careful to handle all your concerns.

Store

Leochii

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin

5 / 5 Share

Oct. 22, 2022

It is easy to set up and the function is excellent. The customer service is fast response and helpful too. Really appreciated.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Lance was very helpful. I like the app so far. I am still learning my way around it but I like how easy it easy to put my information in

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and the great review! 🌟 If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Oct. 21, 2022

Super fast and friendly, very pleased with my exchange with Lance. He was professional and very kind!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 🙌Thanks, Kevin

5 / 5 Share

Oct. 21, 2022

They helped me a lot in many things and I appreciate their help a lot. They helped me a lot in many things and I appreciate their help a lot.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 21, 2022

Very good app and easy user experience. Lance from customer support was extremely helpful to answer all our question.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Oct. 21, 2022

App is super easy to use and light. Install, set and you're ready to go. And their customer service?! TOP OF THE LINE!! Definitely a must no matter the size of your store.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

Jel was the best! Gave me everything I asked for and gave additional ideas and addons to my website that I did not even know about! Loved everything!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that you are happy with our customer service. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 21, 2022

Yaci was very helpful for set up. Many thanks, will update after I've used the app for a while but hopefully it will do what it says.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Oct. 21, 2022

Great Customer service from Yaci. Will recommend this app as a must-have for all Shopify stores looking to increase conversions.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

I am using this app to help capture emails from customers. The support is absolutely amazing. Mica was so prompt and helpful.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support. If there's anything else we can do to help, please don't hesitate to let us know. 😃 Best regards, Kevin

5 / 5 Share

Oct. 21, 2022

Mica was a HUGE help with getting our shop set up for launch day. Not only was she very friendly, but she helped me learn more about this app. She was able to remove the Rivo branding for FREE for me and offer a few additional features. It really makes a difference when people go above and beyond with their service. Mica also helped with a Shopify recommendation such as adding a favicon to our store. I'm super excited to use this app for my new clothing store!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 21, 2022

MICA was amazing. She removed the branding as well as gave me improvement tips. Exceptional Service. Thank you

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! ✨ Thank you so much for leaving a 5-star review! All the best, Kevin

5 / 5 Share

Oct. 21, 2022

Great, to-the-point app with excellent support. Lets you create opt-in popups easily and offer your customers a coupon for subscribing. Recommended!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Oct. 21, 2022

Amazing and friendly support. Love the app. Easy to use, no hassle. They even removed their branding free of charge. Totally recommend it!!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 20, 2022

Abbie is a great support worker who always goes the extra mile to help her clients. She is very patient and always takes the time to listen to her clients' needs. She is also very reliable and always follows through on her commitments. I would highly recommend Abbie to anyone who has any questions.

Store

peepsul

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can help you with along the way, feel free to let us know. 🤩 Much appreciated, Kevin