All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2023

abbie was an amazing help, she even went above and beyond to provide the best customer service and liked my fb business page. 1.21.2023 = Jel was such a great help, gave me a tip to help my store, very polite and responsive, another great customer service in the books. thank you JEL

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Lance provided me with an awesome client experience. He's got a cute sense of humour. Grt job Lance.

Using app

27 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

The app is amazing and Lance was so much help - so happy with the service!! would recommend you installing the app

Store

TRU SKN

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

I had a chat with Abbie and she/he was really sweet and very helpful. Really the best! Your service was really amazing and I really appreciate your help!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

AMAZING CUSTOMER SERVICE FROM LANCE! He went above & beyond when I reached out . not only did he help me in what I needed he also checked out my site & brought up something I had never noticed. Will continue using the app as I am sure it will help my sales improve.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Oct. 20, 2022

WHAT A FANTASTIC APP. It does exactly what it says and is easy to use and great to customise. Apart from this app being perfect for the job and our website, the assistance provided was GENUINELY EXCEPTIONAL, offering help and advice immediately and constructively. A BIG THANK YOU TO YACI.

Using app

23 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Great Costumers Service , fast problem solving... I totally recommend Rivo Email. Thank you Arianne

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-Stars and for recommending us to the Shopify community! All the best, Kevin

5 / 5 Share

Oct. 20, 2022

Jel went above and beyond on the support. Really easy to use and she made it that much easier. Definitely recommend.

Store

Taters

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

Best help from the chat i have ever recieved! highly suggest this app! I had alot of questions, and they answered very fast and with good explanations.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 20, 2022

Everything works perfectly. This app is very useful. Loved the customer service, super fast and kind!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 20, 2022

Loved the customer service, super fast and kind! I don’t remember her name but she was amazing and helped me out with no problem

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

Fünf Sterne. Sehr schneller Service und super tolle Mitarbeiter. Kann diese App nur weiterempfehlen.

Store

Moidoom

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

5 Sterne! Whoot Whoot! 🎉 Wir freuen uns sehr, dass Ihnen unsere App und unser Support gefallen! Vielen Dank, dass Sie uns weiterempfehlen! Sehr geschätzt, Kevin

5 / 5 Share

Oct. 20, 2022

Arianne was extremely helpful with me and I loved the great communication as well as the generous gifts. I would highly recommend chatting with their team, always reply fast and suggest new ideas!

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

OMG Great customer service and top quality app. Yaci was great and helped me to setup everything. Thank You!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Oct. 20, 2022

Customer Service was beyond helpful. Jel's kindness was wonderful! She took care of what needed to be done in a very timely manner.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 20, 2022

Paul of customer service was really nice, unfortunately the app didn't do what we need it to do - but for discounts pop up offers and newsletters this seems to be the right app! It works really well and effortlessly

Store

Migo

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're sorry that we don't have the feature you were looking for yet, but those are excellent suggestions! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just contact us anytime. 😃 Cheers, Kevin

5 / 5 Share

Oct. 20, 2022

just recently dowloaded this app and it has been so useful and beneficial for my business. Lance who i spoke to was so helpful with everything

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin

5 / 5 Share

Oct. 20, 2022

This app is easy and user-friendly. Lanco was so efficient and nice with helping out as i am a new user of RIVO.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 20, 2022

I am super excited to be using this app, the customer service is so amazing! And Lance was a dream thank you!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you using our app! If you need more assistance along the way, just let us know. Our team will be delighted to help you! Thanks, Kevin

5 / 5 Share

Oct. 19, 2022

Pete is warm, professional and extremely quick. and very informative and helpful thank you for your help

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Cheers, Kevin