TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#102
All reviews
Rating Breakdown
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Oct. 16, 2022
I'M NOT SURE I WILL USE THE ACTUAL APP DUE TO LIMITATIONS IN CUSTOMIZATION, BUT 10/10 FOR CUSTOMER SERVICE. LANCE WAS BEYOND HELPFUL - A COMPLETE DOLL!
We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! If there's anything else you need along the way, just let us know anytime. 😊 Thanks, Kevin
Oct. 16, 2022
There was not a long wait time for the chat and once lance entered the chat he was very friendly and easy to work with!
We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin
Oct. 15, 2022
Lance was very kind and helpful. He assisted me efficiently and was a pleasure to talk with. 10/10 would recommend
It's music to our ears that you are happy with our customer service! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! All the best, Kevin
Oct. 15, 2022
I haven’t fully tried the app yet. But it seems easy to set up and use. The customer service was great.
Thanks for leaving a 5-Star review! 🌟 If you have any further questions or if we can help along the way, feel free to reach out to us anytime. Cheers, Kevin
Oct. 15, 2022
Very user friendly! Amazing service from the staff that were more than happy to help with an quarry
Awesome! Thank you so much for the 5-stars! Cheers, Kevin
Oct. 15, 2022
Great app and service! I really enjoyed working with Yaci, she went well above and beyond to ensure I was set up correctly and answered my follow up questions effectively!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
Oct. 15, 2022
I had a problem and she answered it quickly. She was awesome and provided everything that I needed and MORE. Definitely recommended!!
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Oct. 15, 2022
Yaci from Rivo was so helpful. Removed the branding right away, allowed me to upload own custom logo on the popup.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin
Oct. 15, 2022
I just installed this app it was simple and fast. I also received immediate help from one of the employee and she was very nice and gave me all that I needed in just a few minutes. Overall the starting experience could not have been better. Will see how the app will perform.
Wonderful! 🎉Thank you so much for choosing our app and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin
Oct. 15, 2022
Installing and understanding a new app can sometimes be a painful process, but this App appears simple to use and Mica was a star. The BEST support I have ever received. Helpful, knowledgeable, and funny & friendly. Super efficient support!!!! Better than 10/10 :)
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Oct. 15, 2022
I asked to see about removing a logo on pop-up. Mica was very knowledgeable and helpful. Thank you Mica for all you did. I appreciate it.
Thank you so much for the kind words and 5-star feedback! 🙌 We are always here for you anytime you need us. Cheers, Kevin
Oct. 14, 2022
I asked to see about removing an logo on pop-up. Lance was very knowledgeable and helpful. He surprised me by letting me know I can add my own logo in the pop-up. We connected on social media. He even complimented about my store website. Thank you Lance for all you did. I appreciate it.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Oct. 14, 2022
I am in love with this tool. so helpful and so easy to manage. Also their support was amazing and super helpful and kind and nice and ...
We're so happy you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin
Oct. 14, 2022
Lance is the best! Super helpful, responsive, and knowledgeable. He was able to disable the app branding, modify some settings, and get me squared away. Thanks, Lance!!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Oct. 14, 2022
Helped me a lot. Found out my page’s problem. I didn’t find that problem. I also recommend everyone to use it
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin
Oct. 14, 2022
Nice app with a very helpful support team! They react very fast and try everything to solve your issues! :)
We appreciate you leaving a 5-star review! If there's anything else we can do along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best wishes, Kevin
Oct. 14, 2022
The app is easy to use and there is customer service with a high level of professionalism and they response in the fastest time i Recommend use this program
Thank you so much for the positive feedback and 5-Stars! We're so glad you are happy with our app and customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always ready to help! All the best, Kevin
Oct. 14, 2022
I used this app to help with pop-ups for my online boutique. The support, Yaci, was super friendly and helpful! I'd totally recommend this app to other online business owners!
Thank you for using our app and for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Oct. 14, 2022
Mica was a joy to work with. Very great energy and joy to communicate with. Helped me with this amazing app! Thanks for amazing customer service!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin
Oct. 14, 2022
My customer service experience has been wonderful and inviting. Mica was very courteous and gave her assistance without hesitation. They were incredibly kind and helpful. I had a positive experience with this service.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin