All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Oct. 14, 2022

Lance was so helpful and super responsive!!! I needed help with how to apply a discount code and he immediately sent me some instructions! Thank you!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Oct. 14, 2022

Amazing customer service he actually paid attention when I said I was new and he complimented my work done

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

The process was fast and easy. Lance helped me immediately and was super nice and friendly. I cannot wait until my customers see the new additions to my website. Thank you Lance!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so thankful to customers like you and are super excited to be able to contribute to you and your business's success. 🤩 Thank you so much for the positive feedback, and if there's anything else we can help you with along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Oct. 13, 2022

This app is amazing!!! Setup was easy and support was very helpful throughout the entire process. A++

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 13, 2022

Support was great, I spoke with Jel in regards to email pop-up marketing and removing the watermark. She was quick, responsive and attentive. First time using support for apps on Shopify, Jel most definitely set the standard for me!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive 5-star review! 🌟 If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Oct. 13, 2022

Jel was fantastic to chat with regarding the email pop ups app - and she went above and beyond in suggesting a few other ideas for my site. Thanks Jel!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

Great app! Great support! Arianne was awesome and kind and helpful! I would certainly recommend to others!

Store

Shupaca

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for leaving a 5-stars and for recommending us to the community! Much appreciated, Kevin

5 / 5 Share

Oct. 13, 2022

I use the Rivo application. Very happy with the help of Jel from Rivo, she does not hesitate to take initiatives to satisfy the customer. I appreciated the quality of the service, support and the kindness. I would definitely recommend this application.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for recommending us! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Our team here at Rivo will be happy to assist you. Best wishes, Kevin

5 / 5 Share

Oct. 13, 2022

I used this app for adding email pop ups. The customer service from Arianne was wonderful. Excited to see how this helps with email capture, but so far the setup was easy peasy lemon squeezy.

Store

CupQ

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

Oct. 13, 2022

The customer support for this tool is absolutely superb. Yaci was my specialist and she was quick to point me to my questions. On top of that, she unlocked so many perks for me that I didn't even expect. This experience made me feel like I gain a lot. About the pop up, it's great with many ways to customize it to the way you want it to look. Thank you for helping my website become more professional.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 13, 2022

Arianne was very helpful. I appreciate the abundance of help. She offered advice in a polite and respectful manner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

very kind and attentive. recommended. fast and pleasant treatment. You have solved my question very quickly.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 13, 2022

The app itself is fantastic, it does exactly what we needed and does it fast. Mica in support was EVEN FASTER. I thought it was a very impressive automated response, but she was real, and fast!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Oct. 13, 2022

Nice app and nice customer service! Mica helps me a lot in editing the email popups, and it's free, Recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the Shopify community. Best regards, Kevin

5 / 5 Share

Oct. 13, 2022

Mica was very helpful. She helped me to customize the EMAIL POP UPS menu for free. Highly recommended.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 13, 2022

This is probably the easiest app I have downloaded so far for Shopify... But not every app as their own Pete! He has been extremely helpful and very responsive! Highly recommend (the app and Pete)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you love the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 13, 2022

Pete was very helpful, he gave me a very fast service, always polite and friendly. I loved the widget, I'm already customizing the whole view.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you using our app! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 12, 2022

Lance was awesome! Had a totally great experience in the customer service chat. I think this widget will come in handy. Thanks.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with our customer service! We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Oct. 12, 2022

Excellent service. He has given me more help than I expected. I'm confident that I would get more wonderful assistance if I need it in the future, thanks so much.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 😊 Best regards, Kevin

5 / 5 Share

Oct. 12, 2022

I like how this pop up looks and it is customizable to my needs. I would recommend to anyone who is trying to design on their own.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin