All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 12, 2022

This is the best pop up app you will ever find! The easiest, most straightforward and fully customisable + totally free ! Lance from customer support was not only EXTREMELY helpful, but an absolute delight to talk to ! The entire experience really made my day :)) 100% RECOMMEND!

Using app

Over 1 year

Total reviews

6

Average rating

3.7

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 All the best, Kevin

5 / 5 Share

Oct. 12, 2022

Nunca fui tão bem atendido assim, tive o melhor suporte, consegui tirar todas as minhas duvidas sem nenhum problema,.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Nós realmente apreciamos a avaliação de 5 estrelas! 🌟 Essas avaliações fazem nosso dia aqui. Se houver mais alguma coisa que possamos fazer, por favor, não hesite em nos informar. Obrigado, Kevin

5 / 5 Share

Oct. 12, 2022

Customer Service review ONLY. I just got the app. I had an issue with the removing of their branding. Rivo assisted me and within minutes it was done. Excited to see how well the app works now

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you are happy with our customer service! Let us know anytime if there's anything else we can help you with. We are always here, happy to assist you. Thanks, Kevin

5 / 5 Share

Oct. 12, 2022

Arianne was extremely friendly and helpful in assisting me with my questions. She met all my expectations and more and made the process very easy and seamless.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 12, 2022

Thank you so much to Arianne ! She was amazing and helped me in not only my verification and questions but also in giving amazing tips to update my store the appearance and quality of my store.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Oct. 12, 2022

Customer service, speed, efficiency and helpfulness and AMAZING! just starting to use the app but with customer service we just received I know I'm in safe hands!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with our customer service. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 12, 2022

The customer service is very good, so far it is a very good application.Hope it stays free forever....

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you like our app and customer service. Thank you so much for the 5-stars! 🙂 Much appreciated, Kevin

5 / 5 Share

Oct. 12, 2022

Pete was fantastic! He helped me customize my opt-in offer and gave me some tips to get my site looking good. I'm on my way to building a beautiful empire. Thanks, Pete!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 11, 2022

This app is really amazing! Arianne was very kind and helped me in setting everything correctly. Congratulations!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks for the wonderful review! Much appreciated, Kevin

5 / 5 Share

Oct. 11, 2022

le service client est top. L'application est clair pour envoyer des popup, je le recommande pour l'instant.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis que vous soyez satisfait de notre service client. Merci beaucoup pour les 5 étoiles et de nous recommander! 🙌 Nous sommes toujours là pour vous chaque fois que vous avez besoin de nous. Bravo, Kévin

5 / 5 Share

Oct. 11, 2022

I use this app to help generate emails from visiting customers… Jel was amazing…she was quick, personable, helpful and a great personality.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Oct. 11, 2022

Your attention is very kind, I am very grateful for your dedication! Your attention is very kind, I am very grateful for your dedication!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

the support was great, made everything very easy along with providing suggestions for my store. Jel was great with providing me with what i needed before i even asked. the app itself is very easy to navigate and has many different custom options

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🌟 Thanks, Kevin

5 / 5 Share

Oct. 11, 2022

I installed this app to try it and received amazing customer support. It truly is free not like a lot of other apps. Amazing customization and is exactly what I needed.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you need! 🎉 Thanks so much for the positive feedback and for using our app! Best wishes, Kevin

5 / 5 Share

Oct. 11, 2022

excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin

5 / 5 Share

Oct. 11, 2022

Very easy to set up, extremely quick and intuitive implementation with all the needed features. What I love is the fact that it's not bloated with tons of features, just a straightforward, effective popup app. Therese from their support team was extremely responsive and took care of my inquiry in less than 2 minutes.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Cheers, Kevin

5 / 5 Share

Oct. 11, 2022

The support from the Rivo team was amazing and Therese was very helpful and friendly, she went out of her way to answer all of my questions

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Let us know anytime if any questions come up or if we can help in any way. All the best, Kevin

5 / 5 Share

Oct. 11, 2022

Great app! Great customer service. I feel like I'm speaking with a friend :) Therese was very helpful in answering my questions regarding the app. No wonder this app has a 5-stars review!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Oct. 11, 2022

I really love their chat support. They helped me to live subscription Pop up. Thanks for your kind support

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you love our customer support! Thank you so much for the 5-star feedback and we are always here anytime you need us! 🙂 Much appreciated, Kevin

5 / 5 Share

Oct. 11, 2022

Therese war ein super Support! Sie Schnell und unkompliziert geholfen :) Ist auf jeden fall sehr weiterzuempfehlen!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Was für eine wundervolle Bewertung! 😍 Vielen Dank für das positive Feedback und dass Sie uns der Shopify-Community weiterempfehlen! 🚀 Prost, Kevin