All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Oct. 11, 2022

Therese was amazing! She helped me with every question and even gave me some tips to help with my website.

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. All the best, Kevin

5 / 5 Share

Oct. 11, 2022

Es una excelente aplicacion para poder gestionar mis contactos suscritos para asi realizar campañas de fidelizacion.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Impresionante! Muchas gracias por la revisión de 5 estrellas y apreciamos mucho que use nuestra aplicación. Si tiene alguna pregunta en el camino, háganoslo saber. Saludos, Kevin

5 / 5 Share

Oct. 11, 2022

Very easy to set-up and 5 star customer service, thank you Therese! Hoping the backend code isn't too bulky like some of the other pop-up apps out there

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 11, 2022

Love the app and does exactly what it says! support was really great. Definitely a must have app for your store.

Using app

25 minutes

Total reviews

11

Average rating

5.0

Developer Reply

We are always here to help, and super thrilled that you love our app! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

4 / 5 Share

Oct. 10, 2022

Just started, so proof will be in the pudding. Very easy to use so far. Would be better if it allowed the option to restrict existing customers or previous website visitors from seeing the popup. Customer service by Pete was excellent too.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 10, 2022

Pete was awesome!! He was prompt and super friendly! He even pointed out something that could improve on my shop and explained how to fix it. Y'all have the best customer support! The app itself is very cool and easy to use. Can't wait for my customers to see it! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Oct. 10, 2022

Abbie was super kind, fast and professional to help me out and could not ask more. Sure i'm completely satisfied with the service.

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 10, 2022

Still testing out the app itself but so far the customer support (Yaci) has been amazing, looking forward to using this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

Oct. 10, 2022

Yanci, helped me a lot. Super helpful and very kind! Congratulations on being a professional!!!!!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and we appreciate you using our app! 🤩 Best wishes, Kevin

5 / 5 Share

Oct. 10, 2022

The app has great application to my. It is free I was able to remove the powered by icon at the bottom of the pop up.Also I had to do was have a quick talk with yaci. Which was an absolute pleasure, very helpful and friendly.She made the hole set up an enjoyable experience and was very helpful.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Oct. 10, 2022

I'm still setting up at the moment, everything seems pretty intuitive and easy to figure out so far. I couldn't wait to review the customer service support. It's after midnight where I'm at, and I actually chat with a real person! I got to speak with Mica, who was extremely quick to respond and more than helpful. Mica was very supportive of my store and even went so far as to support my business by following on social media and complimenting my artwork. I really appreciate the gesture and the fact that they remove the marketing tags from their popups for free. Mica was extremely kind and generous, and it shines through in their business model too. Well done.

Using app

21 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 10, 2022

Easy to navigate and when I had questions I had an extremely helpful team member Lance sort everything out for me.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 9, 2022

Lance was great help! Help with setting everything up. I would definitely recommend this app and service.

Store

Vicaire

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love customer support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Oct. 9, 2022

Easy to use, and great customer service from Lance when setting it up in store. Great that there are multiple design options and customisation available.

Using app

About 1 hour

Total reviews

4

Average rating

4.5

Developer Reply

Glad you love our app and customer service! Feel free to reach out to us anytime if you have any further questions or if we can help along the way. 😊Best regards, Kevin

5 / 5 Share

Oct. 9, 2022

Lance helped me out greatly. He helped me navigate through the pop up features and he showed me how to use it.

Store

Minkii

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review! We're always here and happy to help! Much appreciated, Kevin

5 / 5 Share

Oct. 9, 2022

Pete was amazing he helped me to set up my Email pop up and it look fantastic thanks Pete you're always amazing

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

Oct. 9, 2022

Lance helped me and gave me an additional helpful tip that I can use to better brand my store. Very fast and efficient.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. 😃 All the best, Kevin

5 / 5 Share

Oct. 9, 2022

Yaci helped me with a question I had and she has amazing customer service. She even sent me a checklist because she realized this was my first store which was so thoughtful and sweet. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you're happy with our customer service! Thanks so much for the positive 5-star review! 🌟 Best regards, Kevin

5 / 5 Share

Oct. 9, 2022

it was very pleasant, I got quick and clear answers to all my questions and concerns, I am very satisfied

Store

OSIRIS

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 9, 2022

Customer service instantly got back to me. The app fits my needs and they also made some really great recommendations. I am really pleased with this service.

Using app

24 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with our app and services! We're always striving to help you and your business succeed! Best wishes, Kevin