All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Oct. 6, 2022

Quick and helpful advice and service.Very friendly approach and prompt replies. Would use again definitely.

Store

Ciqlo

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Oct. 6, 2022

Exactly what I was looking for and Mica was amazing at helping with all questions I had! Thank you so much!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Oct. 6, 2022

Bom atendimento. Resolveu rápido meu pedido de verificação do site. E nem precisei teclar em inglês!

Using app

5 days

Total reviews

4

Average rating

3.8

Developer Reply

Tão feliz que pudemos ajudá-lo com sua preocupação. Muito obrigado por suas amáveis palavras e 5 estrelas! 😊 Muito apreciado, Kevin

5 / 5 Share

Oct. 5, 2022

Stellar support! Lance provided a level of customer-support excellence beyond expectations. And the Rivo email pop-up app itself is so seamless and is already an amazing addition to my site. I'm excited about future outcomes with this!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 5, 2022

So far so good. I was able to customize the colors and text very easily. Five stars for customer service : )

Store

One DNA

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

Lance was super fast to get back with me about any questions I had, and when I asked to have the branding removed, he gave me the option to add my own logo to the popup as well! Also, he gave me some good advice for my website as well. This app is a must have if you're trying to capture emails.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

Lance is a legend thanks brother. Looking forward to using Rivo I hope it is as good as it seems! Easy to use.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

I see the pop up on a lot of websites (not just Shopify) and I'm glad that your app and Shopify have found an easy way to make this possible. So far I don't have any complaints -- if I do in the future I will let you know. - Buy Martian Merch ™

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate you using our app! Let us know anytime if any questions come up or if we can help along the way. Thanks so much for the review! 😊 Best regards, Kevin

5 / 5 Share

Oct. 5, 2022

He was very helpful, informative, polite and respectful. He provided me with information that I was asking and correct the issue that I having. Plus it was quick and to the point, he knew exactly what I needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Best regards, Kevin

5 / 5 Share

Oct. 5, 2022

Abbie was great, she fixed my problem immediately and set up my popups so that I could even put my custom branding on it. She even followed my Instagram :) Love this app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app and support! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

I Used the app to add pop up sign up discount, and they really help me understand everything I need to know and much more. It always feels good that you are special customer, thank you for your service and help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

The user interface is pretty simple and user-friendly and the customer support has been great so far!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Oct. 5, 2022

Jel worked with getting us all set up and went above and beyond to ensure we could achieve our goals

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful 5-star review! We are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

Excellent customer service. Quick and easy to setup. Quick response. Hoping it helps my marketing strategy. :-)

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you using our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Oct. 5, 2022

Tell us about your experience: Thank you for the customer care help! It was really good! Danke so much everyone!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

Lance was very helpful. App has been running a week or so now and is generating a good amount of interest.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for the 5-star review! Thanks, Kevin

5 / 5 Share

Oct. 5, 2022

Therese was amazing and helped me whenever I needed! Also got things done very fast and responded quickly highly recommend!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars and for recommending us to the community. If there's anything else you need, please don't hesitate to let us know. 😃 Best regards, Kevin

5 / 5 Share

Oct. 5, 2022

We wanted the opt-in popup for more than a month and couldn't figure this out. We found Rivo's Opt‑In Popups and after installing the app, our pop up was up and running within 30 min! Therese was super helpful and efficient and got all set up for us. We are so excited now we can grow our mailing list with this!!

Using app

About 1 hour

Total reviews

19

Average rating

4.9

Developer Reply

Thank you so much for the 5-star review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be delighted to assist you. Cheers, Kevin

5 / 5 Share

Oct. 5, 2022

App is awesome, offers a lot of customization & delivery what I needed. Pete is the best, super-fast on solving my request and gave me great tips! Thanks Pete

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I really love the app,nice job.and i want to thanks specially Yaci and Pete who were really nice assisting me,execellent assistance to both of you,nothing less than amazing

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin