TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#102
All reviews
Rating Breakdown
Review RSS Feed
Oct. 4, 2022
We are new to the app but so far it’s great. We needed help and Pete was willing to help us out, he was amazing and pleasant! Thank you, Pete! Can’t wait to start using this app!
Thanks so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin
Oct. 4, 2022
Pete was awesome in helping me get started with the app! I truly appreciate the support and quick help!
Wonderful! Thank you so much for the positive feedback and review! 😊 Much appreciated, Kevin
Oct. 4, 2022
I needed a little help with working on the app. I was connected with Abbie, and let me tell you... SHE WAS AMAZING!!!! She was absolutely the best customer support person I have ever spoken to! She was so helpful and, the app itself is amazing too. So much good stuff for FREE! Thank you VIVO!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
Oct. 4, 2022
Customer service is awesome! Abbie was super helpful and gave me a couple of other pointers! Made installation a breeze!
It's music to our ears that you are happy with our services! Thank you so much for leaving a positive review! If there's anything else we can do, just let us know. 🙌 Cheers, Kevin
Oct. 4, 2022
Pete was awesome. Very fast and friendly! My question was answered very quickly, and Pete threw in a couple of upgrades to the account that I wasn't expecting. Highly recommend!
Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin
Oct. 4, 2022
Love the app. Take your time, and you can figure out how to do just about anything you can think of. Best FREE app ever! Abbie in customer service was the bomb! knowledgeable, and super helpful. Highly recommended!
Thank you for the wonderful review! ✨ We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Oct. 4, 2022
I can't seem to adjust the frequency that visitors see the app, so I will have to continue to research this issue. Other than that, it was very simple to set up and customize, and I spoke to Therese who was very helpful in removing the rivo logo from the pop up. Hopefully she will be able to help me with the pop up frequency.
Hi, Courtney Denise Lipson team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin
Oct. 4, 2022
I really enjoyed the customer service I got when reaching out through the chat. She was absolutely incredible.
Oct. 4, 2022
Excellent! Arianne from customer service was courteous, and knowledgeable. I am a very happy customer!
Thanks for the 5-Star review! 🙌 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
Oct. 4, 2022
The app works really well! The pop-up is super easy to set up. I contacted the customer team and they responded and solved everything within 5 minutes.
We are so happy that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Oct. 4, 2022
Finally an app with a clean pop up design. Minutes to install. Plan on removing the other pop up test apps from my store!
Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Let us know if any questions come up or if we can help along the way. Cheers, Kevin
Oct. 4, 2022
Arianne was friendly, efficient, and incredibly knowledgeable. Kinda fun talking to her as well as she had a sense of humor. My only thing I would change about the app is that I would allow for some texture to go on the background instead of a solid color.
We're so happy to see that you had a 5-Star experience! Thank you so much for the positive feedback and for the excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you need, just let us know. All the best, Kevin
Oct. 4, 2022
I used this app to get a subscription popup on our website. Support were fantastic & helped us get up and running straight away. Very helpful.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and support! We're always striving to top your expectations and love the feedback! Thanks, Kevin
Oct. 4, 2022
This app is really easy to use and to set up. When needed the support team was great as well! I had no issues!
We're so glad you like the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
Oct. 4, 2022
best app and therese helped me to setup super fast. i enjoyed a lot about this app its very easy and convenient to use. must recommended.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Oct. 4, 2022
I use this app to collect customers' emails. It's so easy to set up, and the support team is fantastic. They helped me with all my requests. Especially, Therese was charming and helpful.
We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If you have further questions or experience issues along the way, just let us know. We're here to help you. Thanks, Kevin
Oct. 4, 2022
Awesome app and customer support is amazing :) Extremely easy to use this app there was a tiny issue about the setup and support person Therese was very very helpful :)
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Oct. 4, 2022
Virker helt perfekt. Er nem at arbejde med. Supporten er lynhurtig og i verdensklasse. Kan kun anbefale denne app.
Fantastisk! Vi er så glade for at høre, at du elsker vores app! Tusind tak for den positive tilbagemelding og for at hjælpe med at dele ordet om os! 🤩 Skål, Kevin
Oct. 4, 2022
Therese was super responsive with my request, thanks a lot again for the support, it should help to increase my business.
Thanks for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. Much appreciated, Kevin
Oct. 4, 2022
I just downloaded the app. So far it's intuitive and easy to use. Abby on the customer service team was super helpful in getting set up.
We love helping businesses like yours and truly appreciate you choosing our app! Thank you so much for the positive feedback and 5-star review! ✨ Best wishes, Kevin