All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Oct. 3, 2022

Pete was very professional and very patient when it came to my questions as a first time user of this app.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. If there's anything else we can do to help, just let us know. 🙂 Best regards, Kevin

5 / 5 Share

Oct. 3, 2022

J'ai installé cette appli pour proposer un code promo et j'ai beaucoup aimé sa simplicité d'utilisation. Je trouve qu'il pourrait y avoir quelques améliorations au niveau de la personnalisation du pop up. Il sont aussi très réactif et le conseillé du chat est très aimable et courtois. Pete m'a vraiment aidé à améliorer ma boutique :)

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Formidable! 🎉Merci beaucoup d'avoir choisi notre application, et nous sommes toujours là chaque fois que vous avez besoin de nous. Votre avis positif est très apprécié ! Bien à vous, Kévin

5 / 5 Share

Oct. 3, 2022

Pete assisted me tonight and had a great suggestion how I can improve my shop. He was incredibly helpful, personable, and a huge help!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our support! ✨ Thank you so much for your compliments and kind words. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Oct. 3, 2022

I love this app as it helps improve marketing by having all the emails in one place. It keeps me organized as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Thank you so much for leaving a positive 5-star review! 🙌 All the best, Kevin

5 / 5 Share

Oct. 3, 2022

Works perfectly as I wanted it. Pete was very helpful at helping me set up the app. He was personable and friendly. Awesome experience!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

So excited that you are happy with our app and services! 🙌 Thank you for the wonderful review! If there's anything else we can help you with, just let us know. We will be delighted to assist you. Much appreciated, Kevin

5 / 5 Share

Oct. 3, 2022

This is app is easy to use and has lots of options for customization. Plus the support team is amazing (shout-out to Pete who went above and beyond!). Would definitely recommend using Rivo!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! 😃 Best wishes, Kevin

5 / 5 Share

Oct. 3, 2022

Very helpful with adding the pop-up and also gave great advice for improving my website. I enjoyed the occasional GIF that was sent as well :)

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Oct. 3, 2022

Yaci was very helpful in helping me get my popup customized and answering my questions. I am excited to have this feature. I only wish there was an option to have more than one pop up. Thanks!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review, and your suggestions are great! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you need help with, just let us know. Best regards, Kevin

5 / 5 Share

Oct. 3, 2022

Arianne was super helpful, this app is very easy to use and I'm not 100% sure how/why it's free, but it is and it's great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Oct. 3, 2022

AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3

Store

Jickie

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 3, 2022

Super kompetente und schnelle Beratung und Kundenservice. Ich bin jetzt schon mal ein Fan. Die Pop-Ups sind einfach zu bauen und simple gestalltet. Ich bin gespannt auf die Conversion.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ihre Bewertung bedeutet uns die Welt! Wir helfen Ihnen gerne weiter und stehen Ihnen jederzeit zur Verfügung. Vielen Dank für 5 Sterne! 🌟 Prost, Kevin

5 / 5 Share

Oct. 3, 2022

Une equipe au top ! J'ai eu besoin de faire des modification personnalisées et l'equipe Rivo s'en est occupé directement pour moi. Je recommande

Store

PODIUM

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Formidable! Merci beaucoup pour cette merveilleuse critique et pour nous avoir recommandés à la communauté Shopify ! 🙌 Très apprécié, Kévin

5 / 5 Share

Oct. 3, 2022

Mica what a star! Supper supportive and ultra sweet. This would have to be the best service I’ve experienced. I truly appreciate your help and looking forward to using this awesome product for my business needs.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Oct. 3, 2022

I got what I am looking for that's the ultimate satisfaction. great customer support loved the experience

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 3, 2022

I needed an app to help me capture customer's email and drive engagement. Lance was a huge help in getting setup! I appreciate his hard work especially because it is 12:27am eastern and I am ready for BED!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Oct. 2, 2022

Lance, was very responsive and walked me through the process quickly also had some great suggestions.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin

5 / 5 Share

Oct. 2, 2022

This app was very easy and quick to set up! I was able to get it to match with my colors quickly! Lance from Rivo was very helpful and responsive

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 2, 2022

Wonderful experience with the help and experience and the service that lance has help me with truly appreciate

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We're so happy to see that you had a wonderful experience with our services! We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Oct. 2, 2022

This app was very easy and quick to set up! I was able to get it to match with my colors quickly! Lance from Rivo was very helpful and responsive!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ❤️ Thanks, Kevin

5 / 5 Share

Oct. 2, 2022

I just started using this app and so far so good, it's really easy to use. Lance was really helpful! not only he helped me removed the Rivo branding, he also gave me a guide on how to customize my pop up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin