All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2022

Mica was extremely helpful, she solved my issue in just a matter of seconds. Excellent customer service!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for leaving a positive feedback and review! We are here for you anytime you need us. 😊Cheers, Kevin

5 / 5 Share

Oct. 2, 2022

It is very easy to set up. So far, it's working great for our store. Arianne is very friendly and eager to help with anything we need to make the popup work for our needs. I recommend it. Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-Stars! We're so glad you are happy with our customer support and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! ✨ Best wishes, Kevin

5 / 5 Share

Oct. 2, 2022

so far this app is amazing and easy to navigate, and arianne is super awesome. you can also get assistance anytime

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Oct. 2, 2022

Very easy to use. Most of all, my cx support was Phenomenal! Arianne really engaged with me, made my initial experience actually fun and put an all-day smile on my face! Nothing makes a business better then the customer service you receive! Thank you Arianne!!!! Here's to hoping I get you again in chat!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 2, 2022

Therese was a great help setting up the app. great service and this app is great so far so good. can't wait to get them subscribers!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you are happy with our services! Thanks so much for the positive feedback, and we are here anytime you need us. 🎉 Much appreciated, Kevin

5 / 5 Share

Oct. 2, 2022

Therese was really helpful. Excited to use the app! ................................................

Using app

40 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the 5-stars! 🙌 Cheers, Kevin

5 / 5 Share

Oct. 2, 2022

best support I've ever had. Have had look around for a good pop-up plugin and this one came to my eye. intalled in a seconds, all setting are straight forward, branding name was removed without any question. Can't believe this is a free app

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Oct. 2, 2022

Good app. Therese was really helpful with setting up! I'm able to customise the popup so it matches with my brand which is great. Would recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Oct. 2, 2022

I really enjoyed working with Lance. He was super helpful with providing information on how to best utilise this app and also gave some tips on how to improve some basics on the website. Very Happy :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Oct. 1, 2022

It was lovely to chat with Lance, he gave me great advice and it was very helpful and thoughtful :)) Also it was easy to set up, highly recommended!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Oct. 1, 2022

So far this app is helping me collect 4 emails, and i just found out that they have a product review app. im onterested in the fact that the customer can upload a photo, which is exactly what I've been looking for! Lance was also able to help me remove the branding from the pop up.

Using app

Over 1 year

Total reviews

2

Average rating

3.5

Developer Reply

We are so glad you are happy with our app! Thanks so much for the positive feedback, and we are here anytime you need us. 🎉 All the best, Kevin

5 / 5 Share

Oct. 1, 2022

I am very happy and grateful to have used this application which helped me a lot including the people who supervise it. Thank you Lance for giving me full support.

Store

Layrea

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! Best regards, Kevin

5 / 5 Share

Oct. 1, 2022

Wonderful customer service, great advice from the support team. I will definitely recommend this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Oct. 1, 2022

Best customer service, they have supported me in every request! I will use this app and i hope they will keep the service fast and good!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Oct. 1, 2022

seems like a wonderful feature and the onboarding process was super easy, lovely customer service too.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Oct. 1, 2022

Mega nemt at bruge, kan klart anbefales. Vi bruger appen til at få flere abonnenter til vores emailkampagne

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vidunderligt, tak så meget for den 5-stjernede anmeldelse og for at anbefale os! 🤩 Alt det bedste, Kevin

5 / 5 Share

Oct. 1, 2022

Customer service is top-notch! I was having issues with initial setup and was attended to right away. Loving it so far.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Oct. 1, 2022

I used the app to help me set up my email pop-up. It was easy to use, and the support was excellent. This was a straightforward process. Thanks

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. 😊Thanks, Kevin

5 / 5 Share

Oct. 1, 2022

Live Chat 10/10, immediate responses, intuitive, smooth. I can only recommend the enitre Rivo eco-system.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Oct. 1, 2022

Super quick and easy setup, and Mica was very helpful! Looking forward to seeing how it helps with conversion in my shop!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you like the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin