All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2022

The download and setup was flawless thanks to Jel from support I loved the support, the popup was REALLY easy to set up and customize I don't usually write reviews but i couldn't not with this app. I was recommended to this app by Shopify support, i might have had some original reservations but oh my god i am so satisfied with this! Anyone who is looking for an app of this type you HAVE to use this one! FIVE STARS

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback and 5-Stars! We're so happy you are satisfied with our app and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Sept. 28, 2022

The app looks pretty good so far and Paul provided knowledgeable and timely support. As long as there are no gotchas going forward, it appears we will stick with the Rivo app going forwward.

Using app

28 minutes

Total reviews

4

Average rating

4.5

Developer Reply

We truly appreciate you using our app and thank you for taking the time to leave a positive feedback! Please feel free to contact us anytime if you need further assistance along the way. Best regards, Kevin

5 / 5 Share

Sept. 28, 2022

Thank you lance for your precious support it's awesome. We are just starting it today with your application soon I will update you with more reviews here.

Store

SILKFAB

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-star review! If there's anything else we can help you with, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 27, 2022

Lance was the best! He went above and beyond and also gave me some great suggestions about my favicon! Glad I choose this app! Great team!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

Lance was very helpful. He assisted me with setting up my email opt-in pop-up and showed me how to add my logo as the favicon for my website. He went above and beyond to help me!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! If you ever need anything else, please let us know. We are here for you anytime. All the best, Kevin

5 / 5 Share

Sept. 27, 2022

customer service was on point. Teresa helped me by removing the Powered by Rivo Branding quickly and I was not talking to a BOT! Real customer service and real time!! She also directed me to a link to customize my popup. Thank you for making this so easy and fun!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 27, 2022

i did enjoy everything on that great app especially the customer services Agent called Jel , she deserves a full FIVE stars .. thanks alot

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 27, 2022

Therese was a great and fast help. Definitely recommend. She helped with what i asked and did it in a timely mannered.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Sept. 27, 2022

I was helped tremendously by one of the apps representative today. It's easy to navigate and customize.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We are so happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

The app is a breeze and get customers to join and spend, Jel is just outstanding! getting great service makes it all the better

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Sept. 27, 2022

Free to use, simple but very advanced app for pop ups and emails. Fast, nice and polite support. Thank you Jel for help and quick responds.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you are happy with our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

Easy to install, does what it says, and staff is super helpful. Looking forward to all my new subscribers

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Best wishes, Kevin

5 / 5 Share

Sept. 27, 2022

Simple, smooth and free, the service attitude is also very nice.Simple, smooth and free, the service attitude is also very nice

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 27, 2022

Polite very helpful quick response and done whst I asked with no hesitation.Also offered me great advise and offers

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. 🙂 Much appreciated, Kevin

5 / 5 Share

Sept. 27, 2022

Paul the adviser was very helpful, added extra features. Can definitely recommend. Lovely to have a person so helpful

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 27, 2022

很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !很好,响应快速,设计简单且好看 !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Have only just got this app, and so far it looks wonderful, and Paul was super helpful and friendly, Thank you :)

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Sept. 27, 2022

Just started using this app and the help I received from Pete was awesome. You can tell he really prides himself on providing great customer service. My experience has been great so far!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

5 / 5 Share

Sept. 26, 2022

Really easy to set up and clean interface. Pete in customer support was super helpful and responded quickly to any questions that I had

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with our support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Sept. 26, 2022

Pete - the customer service rep was fantastic. He was very friendly and personable. Great way to keep customer service at a 5 star rating. The app seems great so far.

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin