All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 19, 2022

Being new to ecommerce it was awesome to have Lance help me out with getting the app set up, and he even went out of his way to point out ways to personalise my store. The communication from support was immediate and accurate. Glad I installed this app as I can see it will help me generate sales.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our services! 🎉 We work hard in creating apps that are easy and quick to install but most importantly, generate sales! Thanks so much for the 5-star review! Best wishes, Kevin

5 / 5 Share

Sept. 18, 2022

Lance was extremely helpful with my request. He was friendly and I appreciate his efficiency in getting my request completed. Would definitely recommend it. Not to mention the pop-up fits perfectly with my store theme. Very happy.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Sept. 18, 2022

Very Helpful , Fast Replies , Respectful and also gave me Feedback and Tips on my store , I love him !

Store

Zalary

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our services! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Sept. 18, 2022

Pete was very helpful in getting the app set up. Excited to use it. I look forward to trying your review app as well.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Sept. 18, 2022

So far so good. Therese helped me out when I first installed and I am excited to use it to continue groing my email list!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 18, 2022

I need to use this app for my upcoming store and Therese helps me so much to understand. She is very friendly and lovely to chat with.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 18, 2022

The support was really helpful. To be fair, i haven't waited for such quick and polite answer. Thanks so much!

Store

Loodn

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and we are always here anytime you need us! All the best, Kevin

5 / 5 Share

Sept. 18, 2022

I really like that you can get help via the CHAT and they are very willing to give you advice. I worked with Therese and she was great!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 18, 2022

I use this app in all my Shopify stores and love it so far. It's easy to use, and the customer support is top notch. Very helpful.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 18, 2022

I am only just beginning, but I think I will like it a lot due to the support system with Mica alone!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Sept. 18, 2022

I just started using this app, so far so good. Mica from customer service was super nice and helpful with my query to remove the Rivo branding. I also use their reviews app, which has been working very well. Recomment to all Shopify users.

Store

Kaia

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you using our app! Thank you so much for the positive feedback and for recommending us to the Shopify community. If you have further questions or need help along the way, just let us know. We're here to help. All the best, Kevin

5 / 5 Share

Sept. 18, 2022

Mein Ansprechpartner war Paul und er half mir, das Rivo Branding bei dein Email Pop Ups zu entfernen. Das ging super schnell und Paul war sehr freundlich und hilfsbereit. Super Kundenservice!

Store

KΛISΛ

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Schön, dass wir Ihnen bei Ihrem Anliegen weiterhelfen konnten. Vielen Dank für die netten Worte und 5 Sterne! Wenn wir unterwegs noch etwas tun können, lassen Sie es uns jederzeit wissen. Unser Team hilft Ihnen gerne weiter. 😊 Sehr geschätzt, Kevin

5 / 5 Share

Sept. 18, 2022

Very nice customer service, and smooth app with easy to use integrations. Aswell as it is actually 100% free, it works well.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 18, 2022

Gostei muito do apoio que recebi, Mica foi muito simpática e prestativa. E explicou o funcionamento do sistema bem como o Popup.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Estamos muito felizes em ver que você teve uma experiência de 5 estrelas! Estamos sempre nos esforçando para ajudar você e sua empresa a ter sucesso! Obrigado, Kevin

5 / 5 Share

Sept. 18, 2022

Great customer service and immediate response from the team to help me resolve any issues and add ons

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

4 / 5 Share

Sept. 18, 2022

easy setup of a clean looking subscribe pop up! only con is probably that you cant customise the font to your exact style, there's a range of web safe fonts available though :) very helpful team!!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2022

I just installed and set up the pop-up but I already like how it looks on my site. We'll see how it works out.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! Your 5-star review is much appreciated! 😊 Best regards, Kevin

5 / 5 Share

Sept. 17, 2022

Great pop up. Super easy and quick to set up and live help which surprised me! Adjust colors and fonts. Thanks!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 17, 2022

Great customer service! Got good help from Yaci and got all my questions answered. Also the app is user friendly and customizable to your liking!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are happy that you like our customer support and we are here for you anytime you need us. Much appreciated, Kevin

4 / 5 Share

Sept. 17, 2022

Just starting out and so far, this app is super easy to navigate. Yaci was super helpful answering my questions as well. Can't wait to relaunch my store!

Store

Aikovia

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Aikovia team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best regards, Kevin