All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 17, 2022

Highly recommend Rivo, their customer service is outstanding, they go above and beyond for their clients.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🌟 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Sept. 17, 2022

Really really helpful, was supereasy to getting started with everything and they helped instantly when you needed the support. 5/5! Recommended!

Using app

7 months

Total reviews

7

Average rating

4.9

Developer Reply

Awesome! Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

Sept. 17, 2022

I used this app to help me add the opt-in email pop up and it went very easy and fast to customize it. Plus the customer service I received was wonderful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

5 / 5 Share

Sept. 17, 2022

I was creating a Pop Up for my website but I experienced some difficulties, since I was doing it for the first time. However, Mica, from the Rivo Support Team, spent time working with me and patiently walked me through process, helping me with trouble-shooting. In the end we successfully created the Pop Up and it looked great. I am glad.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 17, 2022

This is a great app for capturing email subscribers with a pop-up. The service team are incredible, with fast response and action when I need help.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 16, 2022

I moved to this app for email opt in pop ups from another app to speed up the store load time. So far, so good. Thanks!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

I needed to use an app that was quick and easy to set up to capture customers emails. Lance helped me through the process in minutes. Thanks Lance you were awesome.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 16, 2022

love this app very easy to install and set-up. Support is very helpful and informative. My support Rep, Lance was very helpful and gave me free upgrades that normally is paid to assist with the set-up.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

Super quick and easy to use, lance was very helpful and replied within seconds I'm glad I can finally have an easy pop up to infer customers discounts

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 16, 2022

I highly recommend this app. It's SO easy to set up and use and if you have any questions, their live chat service is AWESOME! Abbie in particular helped me immensely with my questions and her attitude was so happy and cheerful! A real joy!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so delighted that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action. Thank you Maria, thank you Rivo!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

Great looking app and the best support! They helped us out straight away and are very responsive. Looking for an app to collect subscribers? This is the app for you! And 100% free :o!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Yaci was amazing and very very helpful! Highly recommend. Top standard customer service. Thank you again Yaci! :)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our customer service! Your praise in your 5-Star review is very much appreciated! 🙌 Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

Very easy to use and does exactly what it says it does! Customer support is extremely quick and helpful. Highly recommend 5/5 stars.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Very good help from Lance and very prompt with good advice and replies. He helped to assist my setup from scratch.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Sept. 16, 2022

Lance is amazing! He acknowledged what i needed and helped make my website more presentable. His customer service skills are on 10 :)

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Your positive review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Sept. 16, 2022

Lance was very much helpful! He was quick and efficient in helping me set up my email pop up and remove the watermark. He also helped me update somethings on my website. GREAT customer experience ever!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 16, 2022

Really Appreciate For Their Team Esspacily Lance. This man guided about the store. Very good pop-up design. Thanks, Team.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 16, 2022

this very good app i really like it easy & fast and very kind Support from Rivo team god bless you thank you for creation

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you like our app and support! If you need anything at all just let us know anytime. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 15, 2022

Abbie is so sweet & kind, she was really able to help me with the app. she went above and beyond ! Thanks Abbie!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that you are happy with our support! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin