All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 10, 2022

Amazing app, free, customer support is top notch. Talked with lance and he was very friendly and helpful!

Store

Ishtar

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Sept. 10, 2022

I recently launched my new Shopify store to sell my handcrafted products. I'm OK with technology, but I'd rather spend my time working on my craft, so I look for partners to help me run a great site. Rivo's product are great, but more importantly, the support I received from Lance was incredible! He was friendly, thoughtful, and helped me get two Rivo apps running on my store with no hassle. Thanks for your care and help, Lance!

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 10, 2022

Yaci was really friendly and helpful with my query. I will try out the app and see how it goes 10 out of 10

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad you are happy with our services! Thanks so much for the 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

Sept. 10, 2022

I received super quick, great Customer Support. This App is Free . I highly recommended, this app helps me capture customer emails efficiently.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Sept. 10, 2022

I haven't really used this particular app yet - it was just the installation and then the removal of the name of the Developer?...anywayl, Alex was through, friendly, helpful and even went above and beyond by adding the ability for me to add the site logo for more Brand exposure. 10/10 Couldn't ask for more.

Using app

13 minutes

Total reviews

6

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Sept. 10, 2022

Customer service is beyond amazing thank you so much Riva. You made my night, so caring and kind. I will definitely recommend you to everyone i know.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 10, 2022

Great customer service & flexible, easy to use application. Very beneficial for your building your store.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Sept. 10, 2022

New new to the app. Just setting up the pop up now. Easy to configure and has everything you need. Automated support is prompt. So far everything I require.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 10, 2022

Lance was great, fast and communicated with me to address my question. Thanks so much for your fast response. I appreciate your help.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! Let us know anytime if there's anything else we can do to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

Great app. Nice and simple layout and very user friendly to use. I contacted Lance from the support team. Lance solved my query super quickly and also provided some insights on my store layout and a couple of suggestions regarding how to further customise the store. Would definitely recommend anyone who is looking for a pop up banner.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer service! Thank you for recommending us to the community, and your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Sept. 9, 2022

The app is easy to use and implement in my Shopify store. The customer service was great! Friendly and full of advice and good ideas. I would most definitely recommend it. Lance, the rep that helped me was excellent!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Sept. 9, 2022

The customer support was very friendly and helped me accomplish what I needed done. Thanks again!!!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the positive feedback! 🤩 If you ever need anything else, we are always here for you. Best wishes, Kevin

5 / 5 Share

Sept. 9, 2022

The Customer service for the app is really great. I had Maria as my customer support, She pointed out one small mistake that I should change for the web. which is really helpful. Thanks.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support. Thank you so much for leaving a positive 5-star review! Let us know anytime if questions arise or if we can help along the way. 🙌 Cheers, Kevin

5 / 5 Share

Sept. 9, 2022

I would highly recommend using the apps from Rivo, I have several on my site and if you are lucky enough to get Maria for help all the better she was awesome

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

4 / 5 Share

Sept. 9, 2022

So Far So Good! The best part was great customer service, I was able to get help instantly from Maria who was super sweet!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks so much for the positive review! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime. Much appreciated, Kevin

5 / 5 Share

Sept. 9, 2022

I just setup the app and ask a few simply questions on the help chat. I think the app is very good and the customer support was great. I appreciated the help, fast response and a great app.

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. Best wishes, Kevin

5 / 5 Share

Sept. 9, 2022

Bravo, une application très utile et bien faite, de l'efficacité et de la performance. Je remercie infiniment Alex du service client , réactive et aimable , un grand merci à Maria, professionnelle et très serviable.

Using app

7 months

Total reviews

12

Average rating

5.0

Developer Reply

Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. 🙌 Bravo, Kévin

5 / 5 Share

Sept. 9, 2022

Yaci was really helpful while explaining to me how to use the app for the first time, giving me all instructions and also a VIP chat for future references. I appreciate it!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the kind words, and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

Sept. 9, 2022

Mica from the support was very nice. She took care of my in a very good way. And i like that the app is available for free :)

Store

Club21

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙌 Thanks, Kevin

5 / 5 Share

Sept. 9, 2022

Easy to use and set up and one of the few free apps available and a must-have for all shops, Alex was fast at responding to all my questions THANKS!

Store

Rothley

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin