All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 9, 2022

Alex at rivo helped me with the beginning of understanding the app and how things will be for my visitors and non subscribers and I really appreciate it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Sept. 9, 2022

It was a great, smooth and instant service provided, and plus Alex was super creative with answers. Really loved that Big bang theory GIF addition.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 9, 2022

Rivo is really user friendly and there is a lot of section for personalizing your popups! Also customer service is really nice, helpful and friendly. Lance helped me about couple of my questions. It was such a good experience. I would absolutely recommend this app.

Store

Lilco

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you using our app and are so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

I got help from Lance. He was super helpful. Had immediate responses and gave me answers immediately. was very happy with the help I got today

Store

velobsb

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

Use la app para hacer un pop up con un código de descuento y fue super fácil y rápida para usar: me encanto! La super recomiendo y el operador LANCE se comporto de una manera sumamente amigable y profesional !!! Felicitaciones

Store

MrJolts

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Tu reseña significa mucho para nosotros! Siempre estamos felices de ayudar en todo lo que podamos y estamos disponibles en cualquier momento. ¡Muchas gracias por 5 estrellas y por compartir la palabra sobre nosotros! 🌟Saludos, Kevin

5 / 5 Share

Sept. 8, 2022

awesome app and even better customer support. I customize and put it online in 30 seconds. absolutely recommended.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

Great app and excellent customer service. Super fast and friendly! For a free app, the quality is very good.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

This app is unbelievably great I love it! Lance walked me through on setting up my pop ups and he is a master !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Best regards, Kevin

5 / 5 Share

Sept. 8, 2022

Abbie was very helpful. She even helped me remove the branding on the pop up. I can't wait to see how this helps with email capture so I can share all the great things we are doing.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you are happy with our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

Awesome free popup app! does what it says at no extra cost. Great!!! Lance was very helpful also helped remove the watermark.

Using app

About 1 hour

Total reviews

33

Average rating

4.9

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

The customer service is amazing. Lance was super helpful, he went above and beyond. So far the app is working well!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Sept. 8, 2022

Im not a coding person nor do I have time for the headache of learning this process while running a business. Arianna was so helpful in assisting me to create a nice pop up for my site !!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 8, 2022

Easy to set up and received helpful customer service (Jel). She even provide some other tips since we are new to Shopify. <3

Using app

36 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a 5-star review! Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

Easy to set up and instant helpful customer service. Haven't use the app yet but initial impressions are very good and exactly what I'm looking for.

Using app

19 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 8, 2022

The best customer service ever. Maria was able to resolved my issue quick and easy. She even helped me with other things like how to add my customized logo and even add me as VIP. Maria deserves a praise! Awesome job, Maria.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

What a wonderful and user friendly app! This is what i'm looking for! Very good service and helpful officer> Maria:)

Store

Babyboo

Using app

1 day

Total reviews

6

Average rating

4.5

Developer Reply

Excellent! It's music to our ears that you are happy with our app! Thank you for leaving a positive 5-star review! 🙌 Much appreciated, Kevin

5 / 5 Share

Sept. 8, 2022

So easy to setup the app. No complications. Pop-ups appear in no time. Excellent support by Alex. Thank you.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

5 / 5 Share

Sept. 8, 2022

I use this app to help build my email list and gain traffic. So far its been a great add-on to my site. The customer service is superb. Alex is a dream come true. She's very knowledgeable and she takes her time to be sure the customer is fully satisfied in every way. Thanks a million Alex. She deserves a big raise.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Sept. 8, 2022

So far i love this app! Starting my online buisness and i hope to captivate new costumers. Also great support service, always ready to help !

Store

Edverse

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Sept. 8, 2022

The app fits my needs and is very easy/intuitive to use. a great tool. Customer service was awesdome. Paul did a stellar job; friendly and responsive, and will likely be one of the reason why I'll stick to this app should I ever need extra reasons

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We are always here to help and super excited that our app fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin