All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Sept. 7, 2022

I use this app to load my customer’s email list. I am very happy with the service, and more than happy with their customer service. Abbie did an excellent job answering all my questions and giving me very valuable information that will help to grow my business.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

Sept. 7, 2022

I am pretty new here, Abbie was really efficient and kind to help me with the Email pop ups . She was very fast and had a great attitude.

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app. If you have any further questions or need help along the way, just let us know. All the best, Kevin

5 / 5 Share

Sept. 7, 2022

LOVE LOVE LOVE THIS APP! customer care was everything & inspiring thank you so much! for the advice as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Sept. 7, 2022

I just needed help with one thing, which was removing the widget. However, when I got into contact with Abbie I ended up with so much more. She gave me tips on how to improve my store, responded very quickly, I even got a little follow-on Instagram lol, and much more. Customer service was overall perfect and I'm glad that I choose RIVO.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

5 / 5 Share

Sept. 7, 2022

Downloaded the app and needed a little help. Abbie from online support was amazing! She answered my questions quickly and gave me some great advice too! I would highly recommend this app. It's easy to use and the customer service is spectacular.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for recommending us to the Shopify community! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

Fabulous, fast and extremely efficient service from Maria!! Thank you so much for you're customer support. The team were able to assist me in customising my email pop-up! Great App!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Best regards, Kevin

5 / 5 Share

Sept. 7, 2022

Jel was quick and efficient with removing the Rivo branding. As someone who is still learning from her online business, I am open to any recommendations to better my store. Jel suggested me using a feature I didn't know about and I thank her for that. Great customer service Jel.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

Sept. 7, 2022

Really great service, no complaints about the app! Easy to use interface and help is there when ever needed.

Store

Coitell

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that you are happy with our services! 🤩 Thank you for the positive 5-star review! We truly appreciate you using our app. Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

They fixed my problem very fast and helped me more than I needed, great support! Thanks again! I Recommend 100%

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Sept. 7, 2022

Thank you so much for you help Alex. A great and very responsive service. Can't believe how you guys do this in such a fast fashion. Very good experiences with the app.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Sept. 7, 2022

I was creating a popup discounts and I requested help to get the Branding removed from the popup. It asked me to send them a quick chat message to verify my store, so they can help me with my request. I had the honor to chat with Pete. The service he provided was outstanding! 10s across the board! He went above and beyond. Response was quick, very will informed. With this kind of service, definitely recommend this app to everyone.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! Best regards, Kevin

5 / 5 Share

Sept. 6, 2022

Customer was fast and efficient. The customer service by THE ONE AND ONLY ABBIE, was AMZAZING. She made me feel welcomed and like a priority. She deserves more than 5 stars, Im giving her 10. Again, Thank you Abbie, Rivo should give you a raise. The App itself is very easy to use even if you don't have any experience.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Sept. 6, 2022

Really easy to set up and great help from support (thanks Abbie!). Exactly what I wanted from an app.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! ✨ We are always here to help and super excited that our app is exactly what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Sept. 6, 2022

I will be using this app to gain customers and build my email list. This app will be very useful for my store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Sept. 6, 2022

Therese was really helpful. The app is so easy to set up and easy to customize to match your brand! Works great!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

5 / 5 Share

Sept. 6, 2022

There is greatful contact team and pop ups are very beautiful I am very happy for use Rivo email Have a nice day

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate you using our app. Thank you so much for the positive feedback! If you have any questions or experience issues along the way, please let us know. We're always here ready to assist you. Much appreciated, Kevin

5 / 5 Share

Sept. 6, 2022

Ho installato ed usato l'app da poche ore e devo ammettere che rispetto alla precedente che avevo e alle altre che sono in giro è davvero sorprendente! Si configura e personalizza in modo semplicissimo ed è subito tutto chiaro. Ho contattato l'assistenza per la rimozione del branding e subito ho avuto il piacere di parlare con il gentilissimo PAUL che ha esaudito la mia richiesta. Che dire, la consiglio a tutti!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Che recensione meravigliosa! 🤩 Questo ha reso il nostro giorno più bello e siamo così grati ai commercianti come te! Siamo sempre qui e felici di aiutare in ogni modo possibile. Grazie mille per il feedback positivo e per averci consigliato a tutti. 😊 Ciao, Kevin

5 / 5 Share

Sept. 6, 2022

Great support, amazing app. Thank you for making it free. Paul in the support team was so awesome. Thanks again!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

5 / 5 Share

Sept. 6, 2022

Easy to use and great customer service! Thank you to Abbie who was very helpful and friendly. Great app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Sept. 5, 2022

Fantastic service from Abbie. Was very polite and prompt to help with my request. Even went in to like and follow my business pages!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin