TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#85
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2022
Abbie was AMAZING! So helpful & personal. Felt like I was chatting with an old friend all while getting great customer service
Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime you need us! 🙌 Much appreciated, Kevin
Sept. 5, 2022
Abbie helped me with all my questions getting set up, she was so kind, patient & quick with her service. This is by far the best experience I have had with a Shopify app! Highly recommend the app & hopefully you get the honor of chatting with Abbie like I did!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Sept. 5, 2022
These days, support makes all the difference, and this app certainly has the best customer service. Also very simple to configure. Success! Nos dias atuais o suporte faz toda diferenca, e com certeza este app tem o melhor atendimento ao cliente. Muito simples tambem de configurar. Sucesso!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. 🙌 All the best, Kevin
Sept. 5, 2022
This app does exactly what we needed. A pop up with a discount if they join our email list. My support person was Yaci and she was awesome! She suggested some other things that we could do to better our Shopify site. It wasn't an upsell for anything, just a link to how to do something to provide better visibility of our website. How cool is that?
Awesome! We are always here to help and super excited that our app is exactly what you need for your store! 🎉 Thanks so much for the positive feedback and review! All the best, Kevin
Sept. 5, 2022
Great app but even better customer service, Yaci was a pleasure to speak with and made me comfortable to approach them again if I have a problem/query.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Sept. 5, 2022
yes, it's a very nice app. customer service is really good, I recommend 100%. specially thank you for Mica
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
Sept. 5, 2022
First class instant response help and support. I enjoyed the positive attitude and the willingness to help.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Sept. 5, 2022
Great app and great customer service from Mica; her response was fast and she help remove the branding for us within a couple of minutes. 2 thumbs up!!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Much appreciated, Kevin
Sept. 5, 2022
Great service, super quick, and kind! They helped with my problems quickly and gave me loads of support for no cost at all.
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. 🙂 Thanks, Kevin
Sept. 5, 2022
Mica was very helpful. Actually more than helpful. She guided me throughout the way how to use this app and even suggested some useful tips for my website. I really appreciate her service. 10/10
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. ❤️ Thanks, Kevin
Sept. 4, 2022
This is one of the most straight-forward and fuss-free apps around. I like how professional it looks in my store and how customizable it is to suit my brand. I really like how I could delay the pop-up with a timer so it doesn't slam people in the face the moment they enter my store. Pete was super helpful and offers top-notch customer service.
We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Sept. 4, 2022
I use this app to help capture emails from potential customers. Customer service for this app is awesome! Pete was extremely helpful, friendly, and had a very fast response time. Also, they were willing to remove their branding for free, and offered a helpful tip to improve my site, also for free. I definitely recommend using this app!
We're so glad you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars and for sharing the positive words about us! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin
Sept. 4, 2022
Perhaps exactly what we were looking for! There customer support is great, just there to get you through any trouble! Representative Vicky got me through the stuff smoothly! Thanks Rivo for this wonderful integration with Shopify!
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Sept. 4, 2022
Great response time and support. App is intuitive to use and happy that there is good functionality for a free app.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Sept. 4, 2022
Amazing app, exactly what I need amazing support, supper fast response and as a UX/UI designer - I can tell you this is easy to use and very friendly interface to work with. Great free app
Wonderful! We are always here to help and super excited that our app is exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Sept. 4, 2022
I downloaded Rivo for email pop ups. Once I started navigating the app the customer service team was extremely helpful to answer all question and she even suggested a few changes on my website not-related tp Rivo but just an honest opinion and a valuable as well.
Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If there's anything else you need along the way, just let us know anytime. Our team will be happy to assist you. ✨ Best wishes, Kevin
Sept. 4, 2022
its useful and well considered, save development time, customer service responds quickly, recommended~
Thank you so much for the positive review and for recommending us! 🙌 Cheers, Kevin
Sept. 4, 2022
Great customer service! Great app! Great customer service! Great app! Great customer service! Great app!
Sept. 4, 2022
Super friendly customer support, and a great tool to quickly capture email to grow your email list. Highly recommend!
What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! Much appreciated, Kevin
Sept. 4, 2022
Customer service is excellent thank you Maria. She helped optimize the feature and make it custom to me.
Thank you for leaving a wonderful 5-star review! We are here for you anytime you need us. 😊 Best regards, Kevin