All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 30, 2022

Abbie was wonderful!!! Her service was so much better than I could have imagined! She was warm, friendly, and extremely knowledgeable. If I could give her 10 stars, that would be the number. I cannot recommend Rivo enough for hiring such an amazing talent. Thanks, Abbie!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Much appreciated, Kevin

5 / 5 Share

Aug. 30, 2022

Abbie was super helpful!!!! I only had one question but she was able to give me so many suggestions to help my website. Definitely checking out the loyalty program. 10/10 would recommend

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 30, 2022

Pete was helping me with the branding of Rivo, he was very kind and after that he gives me some tricks to upgrade my website. Very good service.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Aug. 30, 2022

Aplicativo muito útil, a Abbie foi muito atenciosa e prestativa e me ajudou com o que eu precisava e mais.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Obrigado pela avaliação de 5 estrelas! 🌟 Que bom que você gostou da sua interação conosco. Agradecemos imensamente por você usar o aplicativo! 😊 Muitas felicidades, Kevin

5 / 5 Share

Aug. 30, 2022

Super helpful and quick to supply me with what I needed. He even sent me a guide incase I needed it. Thanks!!!!

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime. 😊 All the best, Kevin

5 / 5 Share

Aug. 30, 2022

I installed this pop-up email App and found what I was looking for. Rivo online support team did a great help. recommend!

Store

COOSPO

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 30, 2022

Brilliant app !!! Shows the sign-up form with minimum configuration. The main thing whatI liked is that it shows the form seamlessly on both desktop and mobile while still relying on Shopify to manage the rest like subscriptions, running campaigns and manage customer segments. Had a few issues on setting up custom rules but Paul was very quick to sort these out. He also added some cool new features to our store. Would definitely recommend using this app that comes for free

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

Aug. 30, 2022

Customer service with Paul was great, he was very helpful & it was a very easy process. App so far is also good

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Thanks, Kevin

5 / 5 Share

Aug. 30, 2022

Great app but most important they have the perfect customer service! Thanks to Abbie, my work was minimized since she took care of literally everything! Thank you Abbie!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 29, 2022

Abbie helped me navigate the set up and was of great help! She even made suggestions on how I can improve my shop. Great service!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! 🤩 Your positive feedback is very much appreciated! Thanks, Kevin

5 / 5 Share

Aug. 29, 2022

Thanks to kind Maria, I could easily use the app and it helped me build a website! I don't know what to fix,,

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Much appreciated, Kevin

5 / 5 Share

Aug. 29, 2022

I love this app, it was simple to use and Maria helped me with all my initial questions, even gave some tips! Great app!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Aug. 29, 2022

Great Costumer service. Very friendly and answer instantly Via chat . easy and simple to use. Very customizable!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 29, 2022

Maria and the Rivo Pop-up team did a phenomenal job helping me get my store up to par to take on quality subscribers and orders. Definitely recommending this across the board.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Aug. 29, 2022

Amazing customer service. Haven’t used yet but the setup team was very friendly, no doubt about that!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Aug. 29, 2022

This customer services is just awesome. Totally recommended. They provide very useful information and make sure you are understanding.

Using app

8 days

Total reviews

4

Average rating

4.5

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 Best regards, Kevin

5 / 5 Share

Aug. 28, 2022

Service client, présent et au top, Merci encore pour cette application totalement gratuite et efficace !

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis de voir que vous avez vécu une expérience 5 étoiles avec nous ! 🌟 Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir ! Bravo, Kévin

5 / 5 Share

Aug. 28, 2022

Maria was super helpful in adding the custom CSS feature amongst other thing! Great customer service. Thanks Maria!

Store

Junes

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 28, 2022

Me han ayudado con la creación de mi Newsletter personalizada, justo lo que necesitaba! Recomiendo esta aplicación.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2022

Easy to use, would benefit from more customisable options. The customer service is great and very helpful.

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Best regards, Kevin