All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 28, 2022

I just had a chat with Paul- he was such a great help! Very friendly and professional. Not to mention SUPPORTIVE! he complemented my shop and followed us on Instagram!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Aug. 28, 2022

great service - pete was awesome! I would highly recommend giving it a shot. Very friendly and prompt.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 27, 2022

I enjoyed my experience with the support team. Peter was very helpful, kind, and friendly. I will make sure come again if I was to need help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 27, 2022

This app does what it is supposed to do and was easy to set up thanks to the excellent customer service provided me by chat. Pat was personable, timely, and knowledgeable, and had me set up in minutes.

Store

FoxAbu

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

5 / 5 Share

Aug. 27, 2022

Incredible app with amazing staff. Made my life so much easier I can't imagine it without them! Pat is the best employee ever and I don't plan on using another app.

Store

Hussl

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 😊 Best wishes, Kevin

5 / 5 Share

Aug. 27, 2022

Used this app to create pop ups for my store. Alex was super helpful and friendly. Helped me get set up in no time!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review! We greatly appreciate you using the app. 🙌 Much appreciated, Kevin

5 / 5 Share

Aug. 27, 2022

Abbie from Rivo was incredibly helpful in answering my questions. The App has been so simple to setup. I highly recommend Rivo to others and hope you get to chat with Abbie!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Aug. 26, 2022

Vicky was an amazing support agent. She confirmed my store and deleted it the brand logo they added. She was super helpful with advice for my store. I highly recommend this app to anybody looking for great pop ups in their store.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 26, 2022

I have yet to utilize this app in my online store but the customer service is outstanding and was even given suggestions on how to better improve my online store.

Store

aiiki

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Aug. 26, 2022

Ik was op zoek naar een mooie en eenvoudig pop-up functionaliteit om mensen in te laten schrijven en die heb ik gevonden. Branding weghalen kan door je shop te verifiëren in de chat, dit heb ik gedaan en Abbie heeft mij perfect hiermee geholpen. Het was klaar in een minuut.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Uw recensie betekent de wereld voor ons! We zijn altijd blij om te helpen op welke manier we kunnen en zijn altijd beschikbaar. Heel erg bedankt voor 5 sterren! Proficiat, Kevin

5 / 5 Share

April 15, 2024

Jamie was very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your 5-stars are very much appreciated! 🤩 Thank you so much for the positive feedback and for using our app! Best regards, Kevin

5 / 5 Share

Aug. 26, 2022

I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 26, 2022

Really fast and useful support from Lance to set up. Now really easy to use this app. Thanks team for your help

Using app

12 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

This app and the customer service is great. It's easy to use and customise. And whenever I need help, these guys respond right away.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 😃 Thanks, Kevin

5 / 5 Share

Aug. 26, 2022

very helpful and easy to use. chat support was fast and very responsive. great experience so far and would recommend.

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 26, 2022

I just started finding my way around this app and Abbie helped me SO much with awesome insights and little tips about the pop up! I'm really excited to customize the pop up. :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

Aug. 26, 2022

Works very well. Customer support is very good, Abbie was very helpful and answered all my questions. Highly recommend this app.

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 25, 2022

I used this app to help generate customers by offering a discount through email signup. Abbie was most helpful and offered free tips for my store! Great customer service Abbie!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Cheers, Kevin

5 / 5 Share

Aug. 25, 2022

Vicky was so so so helpful! She answered my questions and then provided a bunch of other feedback to bring my site to the next level.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Aug. 25, 2022

Quick answer and professional support, transparency, great service. 5 stars customer care. Just what I was looking for. Thank you!

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin