All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 25, 2022

Tengo que decir que el trato es sensacional y hacer un trabajo perfecto que sin duda se agradece. Lo recomiendo 100%

Using app

2 months

Total reviews

5

Average rating

4.6

Developer Reply

¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito! gracias, Kevin

5 / 5 Share

Aug. 25, 2022

Arianne was very helpful and informative. She guided me through the process of adding to my store and I love the way it looks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Much appreciated, Kevin

5 / 5 Share

Aug. 25, 2022

I used the app to create an opt-in banner for my home page. I had some questions and Lance from support was very helpful and quick! The Rivo app is exactly what I was hoping to find in the app store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Aug. 25, 2022

Lance was very helpful in getting my pop up set up. It looks great on my Home Screen. I was able to add my logo as well.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Much appreciated, Kevin

5 / 5 Share

Aug. 25, 2022

Arianne is so friendly damn!! we need more people like her!! thank you guys! 24/7 service and fast!!! you guys need to try it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! 🙌 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive 5-stars. 😊 Cheers, Kevin

5 / 5 Share

Aug. 25, 2022

Nice simple app. Easy set up and looks great. Support from Arianne was spot-on. Keep up the good work.

Using app

38 minutes

Total reviews

7

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🌟 Much appreciated, Kevin

5 / 5 Share

Aug. 25, 2022

Very easy to set up and use and Abbie in support was so amazing and helpful! Great experience with this app!! Thank you Abbie!!!!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

Great support! Pete was super helpful and provided additional tips to improve my website. The pop up is easy to set up and just right for my needs.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

Intuitive tool that's easy to set up. However, what I really loved most was the above and beyond customer support! Not only did Abbie from Rivo help me with the couple of requests I had, but she also threw in some extra features for free which I didn't even know I needed. All of it will make the pop-up on my store really pop! Thank you, Rivo and Abbie!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

Aug. 24, 2022

Abbie was super helpful and did more than just remove the opt-in pop up branding! Can’t wait to custom and grow our site with this app’s free features!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Aug. 24, 2022

Abbie went above and beyond what I asked her to do for me. I hope to run into her again if I need help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the wonderful review and feedback! 🙌 Let us know if you need help along the way. Best regards, Kevin

5 / 5 Share

Aug. 24, 2022

I decided to use this app to help improve my website. In doing so I was gracefully greeted by Abbie ! Abbie's response time is unmatched. I received the answers to my questions within seconds from each other. 10 stars ⭐ Rivo email popup has my support & business. Use Rivo!!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 24, 2022

I had some questions regarding the app, and Abbie was extremely helpful, and even added a tip to add my favicon, which I had forgotten. She answered all my questions, and provided extra links to explain things further. Great customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 24, 2022

Arianne was extremely helpful in allowing us to get the Powered by Rivo popup removed from our site. She was also very personable, I wish all support techs were like her!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do to help, please let us know. Our team here at Rivo is always happy to assist you. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 24, 2022

Awesome service provided to me by Ariana 10\10 out this will mean a lot for my store thank you so much for such a amazing support team

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had an awesome experience with our customer services! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

Aug. 24, 2022

AMAZING customer service and a great app! simple and free! Will also be trying out their loyalty app. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 24, 2022

So far so good!! Customer service was most helpful and fast to respond, they answered my questions and concerns and recommended a loyalty program that I will definitely look into! Thanks for making the website pop-up easy to navigate.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Glad you are liking our app and support so far. Thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. Best regards, Kevin

5 / 5 Share

Aug. 24, 2022

You have everything to start working with the pop-ups. The support team will be there for you 24/7 and they're super nice.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Aug. 24, 2022

Pete did more than just remove a branding from the opt-in pop up. He did so much more for me than I wanted. Almost like he knew what I might have needed later. Great Support Team!

Using app

22 minutes

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Aug. 24, 2022

He is an immaculate representative, I have not received this kind of service in YEARS! I am definitely keeping this app just because he has helped me tremendously! Thank you so much!

Using app

About 3 hours

Total reviews

2

Average rating

3.5

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 🙌 Cheers, Kevin