All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 16, 2022

This is a great app, otherwise, you'll be losing potential clients, and Pete was there to help me!!!! you need to have this in your store. Thanks :)

Using app

Over 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Aug. 16, 2022

Customer service is amazing! Love all the features of the app! Made it really easy to create all the page popups I need.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Aug. 16, 2022

I used this app to get started with adding a popup. My customer service rep, Pete, handled everything in a timely manner and was also very friendly which is sometimes hard to come by. Some of the best customer service I've had!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so glad you had a 5-star experience using our app! Thanks so much for the positive feedback and 5-star review! 🎉 Much appreciated, Kevin

5 / 5 Share

Aug. 16, 2022

Amazing customer service!!! Pete was very nice, fast to reply and very helpful. The app is easy to use.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Aug. 16, 2022

I just started using the app but I am thrilled so far with the ease of use and the amazing customer service.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Aug. 16, 2022

This app is so simple and easy to use! Having 24/7 support makes it so easy to contact anyone if you need help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! If there's anything else we can do, please feel free to reach out at any time. Our team would be delighted to help. ✨ Best wishes, Kevin

5 / 5 Share

Aug. 16, 2022

I want to remove the branding under the pop-up, Alex is amazingly fast response , nice and helpful , thank you so much.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊 Best regards, Kevin

5 / 5 Share

Aug. 15, 2022

I used this app to create pop ups for my drop shipping website, Pete was extremely nice and helped me out in more than 1 ways developing my store. dude's a legend, I highly recommend this app, and Pete.

Store

Decked

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

What a wonderful review! 😍 Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Aug. 15, 2022

Abbie was super helpful and quick to answer all my questions. Love there functionality of the chat box.

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 15, 2022

Pete with Rivo help me remove the Powered By on the Rivo app and told me about some other features he added on. Customer service with RIVO has always been stellar!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 Much appreciated, Kevin

5 / 5 Share

Aug. 15, 2022

Love the app, does exactly what we need and love the customer support provided by them even more, especially from Pete!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 15, 2022

Love this app! It's super easy to set up and customer service was incredible. They were very responsive and answered all of my questions.

Store

Ethik

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 15, 2022

very good app and very good service special thanks to Lance who helps me a lot to set the app on my store

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Aug. 15, 2022

Great customer support, quick and pleasant to talk to :) Would Highly recommend this app if you're looking for a free and easy store pop up app.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive review! We greatly appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

5 / 5 Share

Aug. 15, 2022

Great customer support! They reply super fast and are incredibly funny. I recommend this app. It works perfectly!

Store

Munnie

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our services. 😍 Thank you so much for the 5-stars and for recommending us to the Shopify community! Much appreciated, Kevin

5 / 5 Share

Aug. 14, 2022

Excellent technical support. The app is working great. Highly recommend this app. Thank you so much.

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

Aug. 14, 2022

Just started using it, easy to set up, customer service was quick and simple! Thanks so much Vicky! :)

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Cheers, Kevin

5 / 5 Share

Aug. 14, 2022

I think the app will be a great addition to my store. Arianne was super helpful in the chat. She answered my questions quickly and was super friendly. Great reprensentitive for Rivo.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Aug. 14, 2022

I was assigned to Paul and he was so helpful with everything that i needed, would recommend recommend this app. Customer service is amazing!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! Best wishes, Kevin

5 / 5 Share

Aug. 14, 2022

Awesome App, Great customer service Paul Helped A lot here Highly recommended for any one looking for email pop, i would definitely check out other apps by Rivo Great Job

Using app

About 1 month

Total reviews

3

Average rating

2.3

Developer Reply

We are so happy that you love our app! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin