TYDAL Popups ‑ Email Pop ups
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Rating
5.0
feedback
4,637
chart
#81
All reviews
Rating Breakdown
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Aug. 14, 2022
Simply awesome customer attention from Pete @ Rivo! He saw our store, followed our social media, and removed the Rivo logo, everything in a matter of minutes. With this level of customer service, we'll be checking out Rivo's other products as well. Great job guys!
Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Let us know anytime if there's anything else we can help you with. Much appreciated, Kevin
Aug. 14, 2022
App muito realmente mim surpreendeu vale a pena pois ajuda muito a ter mais conversão em minha loja obrigado
Estamos muito animados que nosso aplicativo forneceu excelentes resultados! 🚀 Muito obrigado pelo feedback positivo e avaliação! Tudo de bom, Kevin
Aug. 14, 2022
I am delighted with this application and especially with the careful attention I received from Vicky from customer service. She was swift and efficient, and I got great tips from her to apply to my Shopify store. Thank you so much, Vicky!!!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Aug. 13, 2022
Vicky was so helpful when I asked to remove the branding for the popup. She also gave me additional feedback on my website, which I really appreciated!
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
Aug. 13, 2022
In a matter of five minutes I got Rivo fully setup to my liking and with the branding removed. Pat helped me through the process of removing the branding and was extremely nice and quick. Very satisfied with Rivo!
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Aug. 13, 2022
Really help full great app You're so nice to talk with! is very helpful for me for showing newsletter
Thank you so much for leaving a review! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Feel free to reach out to us to share any insight. Best regards, Kevin
Aug. 13, 2022
paul is the best . i thought he was a robot.then i thought he was a cat. but he was a real live person amazing!!!!! fun to chat with and helpful !
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Aug. 13, 2022
I was looking for an app like this and I’m so happy I found this and the best part it’s a free app. It’s exactly what I was looking for. The customer service is exceptional and the app is easy to use.
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
Aug. 12, 2022
I received full support immediately within the first 5 mins of using this app (thank you, Vicky), this app is totally free of cost with all feathers.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Aug. 12, 2022
Absolutely loveeeee this app, customer service was top tier and she helped me with whatever I needed help with and QUICK. 10/10 highly recommend!!!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Aug. 12, 2022
Maria was absolutely amazing the best service i have ever received super friendly and most helpful person i have ever met online 1000 Stars +
This review made our day! 🤩 Thank you so much for the kind words, and we are always here anytime you need our assistance. Cheers, Kevin
Aug. 12, 2022
Maria was very helpful and make some great suggestions for my store. I really appreciate the awesome customer service.
Thanks so much for leaving a positive 5-star review! 🙌 We are here anytime you need us! Best regards, Kevin
Aug. 12, 2022
I was looking for an app to add a seamless popup to my website and this is the one! Pat was very helpful in helping me to get the "Powered by Rivo" branding off the popup. Very satisfied with the support I received. Thank you Pat!
Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have further questions or if we can help along the way, feel free to contact us anytime! Much appreciated, Kevin
Aug. 12, 2022
TOP G support! I really recommend this app because it's easy to use and free! However if any problem exists feel free to chat with support. It takes a second to have a big problem solved!
We're so happy that you are satisfied with our support! Thank you so much for the kind words and for recommending us to the Shopify community. If there's anything else we can do along the way, just let us know. 🤩 Cheers, Kevin
Aug. 11, 2022
Very easy to set up and extremely funny and helpful support. Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeet
Aug. 11, 2022
Arianne was very knowledgeable and shared additional Rivo products that would benefit my business as well as helped me link my account.
Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin
Aug. 11, 2022
So far, so good. Easy to set up and use. Branding removed after a short chat with customer service, who was extremely friendly.
Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin
Aug. 11, 2022
Excellent support on the chat just now. I wish all chat assistants were the same. Top service, thanks.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Aug. 11, 2022
I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)
Hi, GothFromHoth Designs team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you. Best regards, Kevin
Aug. 11, 2022
She was great! very pleased so far with the service. She was great! very pleased so far with the service.
We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin