All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 11, 2022

This app makes it easy to add pop-ups to my store. I talked to Arianne when I wanted the "powered by" logo removed and she was so nice, helpful, and quick! She complimented my store layout and design which helped make my morning! I'm so glad I chose to go with this app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for choosing our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin

5 / 5 Share

Aug. 11, 2022

Excellent support service! quick, proactive and knowledgeable. The app is just what I needed, and the fact that it is free is extremely appreciated from the point of view of a one-person small business.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app is what is just what needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Aug. 10, 2022

I am trying this app for email capture and needed assistance figuring something out. Vicky went above and beyond to help me.

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a 5-star review! 🙌 We are here anytime you need us! Best regards, Kevin

5 / 5 Share

Aug. 10, 2022

Pat was SO helpful and quick to respond! I love the use of GIFs, makes such a lovely change talking to an actual person rather than a robot helpline. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! ✨ It's music to our ears that you are happy with our customer support! Let us know anytime if there's anything else we can do along the way. 😃 Thanks, Kevin

5 / 5 Share

Aug. 10, 2022

Pat was very helpful. Would recommend this app for basic pop in options that get you going. Customer service was great.

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Aug. 10, 2022

Pat helped me out right away with my questions on utilizing this app for my website! He was super fun and engaged in the conversation! Really enjoy working with this team in the future!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that you are happy with our services! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Aug. 10, 2022

I have only just started using this app, but it's extremely straight forward and very user friendly. I needed some virtual assistance and Pat was not only helpful, but friendly and engaged as well. I *literally* blew thank-you air kisses at my computer screen after he was able to help me! Superb customer service ✨

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Aug. 9, 2022

I needed help removing the logo from the bottom of my pop up , so I hit the button to remove and instantly got help by Pat. Pat was very quick and helpful, couldn't have asked for a better support tech. If anyone is considering, I definitely recommend.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Aug. 9, 2022

I needed an app to pop up for my email list. I downloaded this app and wanted the logo removed. I hit the button and immediately got help from Pat, who was amazing at helping me with all my questions. I highly recommend it!

Using app

5 months

Total reviews

15

Average rating

2.8

Developer Reply

We are so happy that you love our services! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

5 / 5 Share

Aug. 9, 2022

Really like this app. Now I can concentrate on work in the shop. This brings me new customers. Thanks to Pat for the incredibly good and fast customer service.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad you are liking the app so far and thanks so much for the 5-star review! We are always available to help out if you have any questions along the way. 🙌 Thanks, Kevin

5 / 5 Share

Aug. 9, 2022

I just needed a simple service in regards to removing the logo under the email popup i added. i was helped by Pat from rivo and they were very helpful. straight to the point. i really appreciate this pop up and the help i received.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate you using our app and are so thankful for customers like you! We are super excited to be able to contribute to you and your business's success. Thanks so much for the 5-star review! 🌟 All the best, Kevin

5 / 5 Share

Aug. 9, 2022

Great customer service from Pat! App is easy to use and works great. I immediately started growing my email list after installing it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Let us know anytime if any questions come up or if we can help along the way. Best regards, Kevin

5 / 5 Share

Aug. 9, 2022

I used this App for my website dilobba, Mr. Paul assist me to set up this awesome email pop link his support very appreciative thanks! :)

Store

dilobba

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Aug. 9, 2022

Amazing help from Rivo Team and Aroll who answered all my questions. Quick response and happily gave me alternative options for my dilema.

Store

BeUltra

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear that you are happy with our customer support! Thanks so much for leaving a positive feedback, and we are always here anytime you need us. 😃 Best regards, Kevin

5 / 5 Share

Aug. 9, 2022

Paul was an amazing help to me! Insanely friendly and so very helpful... Absolutely blown away by the excellent customer service! Thank you so so so very much, Paul.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Aug. 9, 2022

Look no further - this app is awesome! I was looking for a simple pop-up app to build my business email list and this one is exactly what I was looking for! Paul gives awesome customer service and I really appreciate his time.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 9, 2022

The app is really easily operated, the support is fast and helpful, Paul from support team is an amazing man. I'v been using this app not for a really long time but for now it's all fine

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 9, 2022

I received help from paul and he was amazing. he assisted me with what I needed and it went smoothly and also an easy process! Thank you paul!

Store

Hanocs

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Aug. 9, 2022

I just downloaded this app. the customer service from paul answered questions and made for easy customizations and set up.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We appreciate you using the app! If you have further questions or experience issues along the way, just let us know. 🙂 Much appreciated, Kevin

5 / 5 Share

Aug. 8, 2022

I will use this app to generate leads for my online organic dog biscuit biz. Pete was a gem. Very helpful

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for using our app, and we are always here anytime you need us. Your positive review is very much appreciated! All the best, Kevin