All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 3, 2022

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Always happy to help out any way we can. 😊 Cheers, Kevin

5 / 5 Share

Aug. 3, 2022

I just tried to install, customer service is very enthusiastic to help me, next I will see how to design a better look, customer experience better, thanks to customer service support!

Store

Neusin

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! All the best, Kevin

5 / 5 Share

Aug. 3, 2022

I need to remove Powered by Rivo to use this program, Paul helped me and fulfilled my request, and also helped me to open a new function in the program so that I can add my logo in the pop-up window

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

We truly appreciate the 5-Star review! 🌟 These reviews make our day here. If there's anything else we can do, just let us know. Thanks, Kevin

5 / 5 Share

Aug. 3, 2022

Amazing and very friendly support. The app is awesome and it works super good. I love the dashboard design.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

Aug. 2, 2022

Más que perfecto el servicio brindado por Abbie, pudo apoyarme con lo solicitado y fue de una manera muy rápida

Store

Vacanza

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que te encante nuestro servicio de atención al cliente! Su elogio en su revisión de 5 estrellas es muy apreciado. 🙌 Todo lo mejor, Kevin

5 / 5 Share

Aug. 2, 2022

I'm using this app to create a pop-up window to get customer's emails and give them a discount. I like that you can link it to a discount code you make in Shopify. I also like how you can customize the colors to match your store's theme as well as add a logo.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! Please let us know if ever you need help along the way. Our team is always here to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 2, 2022

Just added the app to my store and the support was fast and vary informative (Thanks Pete). I would recommend the app to anyone 10 stars

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for adding our app and for recommending us to the Shopify community! We are so thrilled that you are happy with our customer support! Please let us know if there's anything we can help with along the way. 😊 Much appreciated, Kevin

5 / 5 Share

Aug. 2, 2022

I use this app, it helps with pop ups. Love it, really helpful, easy to use. support is awesome fast

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so thrilled that you love using our app! 🤩 Thank you for your positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share

Aug. 2, 2022

Easy to use. Great layouts! Not hard to understand and very great customer service. They helped with any questions that we had.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Aug. 2, 2022

A very nice and user-friendly app created by Rivo, had a great experience also with the support, was very helpful, and was quick to act!

Store

Corkin

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

She was very nice and very informative! I definitely would love to talk to her again! :) ♥ ♥ ♥ ♥ ♥ ♥ ♥

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Aug. 2, 2022

Just added it, but it does what I need and it's free! Arianne provided with quick and helpful customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Aug. 2, 2022

The app is working great so far. Thank you so much Arianne for helping me set up the app! 10/10!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

Paul was absolutely amazing! Super friendly, extremely helpful, 10/10 service! Highly recommend him if you can get him <3

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

Aug. 2, 2022

Received incredibly fast and very efficient help with my all queries, 5 out of 5 stars from me. Would recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

5 / 5 Share

Aug. 2, 2022

Great support - Paul was amazing. Both as a therapist and tech support to get my inquiry resolved for the app. Will be testing full functionality soon.

Using app

5 months

Total reviews

4

Average rating

4.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Aug. 1, 2022

I used this app to create discount popups on my store and increase customer subscriber list for future email marketing. The customer service agent, Pete was of tremendous help with my questions

Store

NexxArk

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. 🍻 Cheers, Kevin

5 / 5 Share

Aug. 1, 2022

Love it! This app is easy to use and Lance was a great help. Quick and responsive customer service team.

Using app

30 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Aug. 1, 2022

it was a very happy and fruitful chat with the customr service. They really do care about customers and can solve the problem immediately. The best customer service i met sofar. 1000% recommend!:)

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Aug. 1, 2022

Super Support. Schnelle Hilfe. Im Chat immer erreichbar. Die Integration der App ist leicht zu verstehen und sehr übersichtlich. immer wieder gerne :) Moderne Layouts.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Schön, dass Sie unsere App und unseren Support lieben! 🙌 Vielen Dank für die wunderbare Bewertung, und wir wissen es wirklich zu schätzen, dass Sie uns helfen, das Wort über uns zu teilen! Prost 🥃 auf den Erfolg für Sie und Ihr Unternehmen! Alles Gute, Kevin