All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

Aug. 1, 2022

Such a great free app. They were very friendly and helpful with my question. Great customer service, thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We greatly appreciate you using the app. Cheers, Kevin

5 / 5 Share

Aug. 1, 2022

This app is really good and helpful. It helped me add a new email pop up which now I use for my website

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review! If you have any questions or if we can help along the way, feel free to reach out to us. Much appreciated, Kevin

5 / 5 Share

Aug. 1, 2022

I downloaded this app to add a pop up discount to my shopify store. The support contact, Lance, was super helpful and knowledgeable. He was able to assist me in exactly what I needed quickly and informatively. Its been a great experience so far!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Aug. 1, 2022

Great and easy interface and really good support, Alex helps me a lot. It's very positive for a free app !

Store

qotqot

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Aug. 1, 2022

The app looks amazing for email pop-ups to collect much needed customer information for marketing. Paul was amazing help on the chat function, fast, efficient and very friendly. He also added some more functionality for free. Love it!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Aug. 1, 2022

Paul helped us out to remove the branding below the pop-up. Very helpful guy with a quick response. Recommend getting in contact if you have any issues!

Using app

34 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Aug. 1, 2022

Ok the app itself is great, it does what it says, but their customer service is on another level. Shout out to Alex, you're a real G

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

Aug. 1, 2022

Thanks Paul for helping me set up! It was a bit confusing to use the app at first but thanks to the great customer support I managed to navigate though the app and create a successful pop up!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Always awesome to find a fully functional free app for Shopify that also looks appealing and blends with your store. Appreciate Vicky for helping me out

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! Cheers, Kevin

5 / 5 Share

Aug. 1, 2022

Love this app, and the team support was very nice. At the same time the app is very easy to use. Recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

July 31, 2022

Vicky was an amazing help and i love this app already. Vicky helped me upgrade my store and without her, i wouldn't have learned what i learned today

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 31, 2022

The customer support is so helpful, nice, and very professional! I was helped by a very nice lady by the name of Vicky, who really did her best and went above and beyond to help me and with my online website! Responses were always quick, all my questions were helped and answered, and she even checked out my website to see how it looked, it's always nice to have someone's opinion, so I really appreciated that! Thanks so much again!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 31, 2022

Amazing customer service!!! very attentive! this app was exactly what I was looking for! thanks again RIVO TEAM!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

July 31, 2022

Arianne was super sweet and helpful. If I could have her for my Chat operator every time I needed support. I'd choose her every time. Thank you Arianne!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 31, 2022

app is very helpful. very easy to use. customer support is amazing too. ive been looking for something like this and i've glad i finally found it

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 31, 2022

Nice and awesome app. Very simple to use and wonderful customer service. I definitely suggest this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

July 31, 2022

I'm just starting with the App and my initial test is whether can I get help. Indeed I did, it was helpful and friendly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

July 31, 2022

Amazing customer service, very fast resposne and perfectly working app. Would recommend to anyone who wants to add nice customisable pop up to their shop!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

July 31, 2022

PAUL IS THE BEST!!. VERY FAST RESPONSES, GAVE ME CONSTRUCTIVE CRITICISM AND THREW IN EXTRA FEATURES THAT HE THOUGHT I NEEDED. THE BEST

Store

Mojay

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for giving us a 5-star review! Let us know if you need more help along the way. Best regards, Kevin

5 / 5 Share

July 30, 2022

Amazing app. Also chatting with Vicky was really helpful and great person. Trust me they are really good app. It helps a lot for small business running

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin