All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 30, 2022

Vicky was very nice and helpful. She was taking her time to go through the process of trying to create my store the right way.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

July 30, 2022

I used this app for help and had Pat that really helped and was very professional and polite, amazing app and first class service 5 stars xxxxx

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 30, 2022

I love the customer service of this app! Alex is so welcoming and helpful, she gave me feedback on my website and even gave me a free ad-on and VIP priority without me even asking. I feel very encouraged now and I will never stop using this app. 100% recommend.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 30, 2022

Everything works as it should, easy to set up and the advisor was very helpful with what I needed doing.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app! Best regards, Kevin

5 / 5 Share

July 30, 2022

Paul was fantastic! He made the experience quick & to the point! I also enjoyed the chat because he added character to the convo with funny GIFS, it was unlike any support help I've ever had. Thanks so much Paul, you rock!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 30, 2022

Alex was fantastic. She helped me so efficiently and everything was completed in a minute. She is very friendly and welcoming.

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 30, 2022

This is really great and I enjoyed using the App Highly recommend. I used the App for pop up and it was great using it

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

July 29, 2022

Extremely easy to use pop up and great customer service. Vicky removed the branding on the widget for me.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-stars! 🌟 Let us know if any questions come up or if we can help along the way. Best regards, Kevin

5 / 5 Share

July 29, 2022

Rivo's Email Pop-Up Application has been a great addition to our website. It's quick and easy to set up, and the response time is excellent. We've been very impressed with Rivo's customer service as well. They're always quick to respond to any questions or concerns we have. We would highly recommend Rivo's Email Pop-Up Application to any business looking for a reliable and user-friendly way to collect email addresses from their website visitors. Thanks Rivo!

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

July 29, 2022

Rivo Email Pop-Up is one of the most professional and quick response tools I've ever used. Not only does it provide an opt-in form on your website, but it also allows you to customize the colors, fonts, and layout of the form to match your brand.

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

5 / 5 Share

July 29, 2022

Vicky is awesome! She helped me solve some problems I was having with the speed at which the popup background image appeared. She also recommended some things for my website which I had not even thought of and it has been an excellent help not to mention that it has made the website look better.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 29, 2022

Perfekter Support von Lance. Pop-Up habe ich eingerichtet, war auf den ersten Blick sehr einfach - werde jetzt sehen, wie es sich im Alltag schlägt und ggf. erneut berichten

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

July 29, 2022

Very Good experience chatting with Lance ! They removed the "Powerd by Rivo" text within few minutes.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

July 29, 2022

LANCE WAS AMAZING!!! SUPER FREAKING SWEET! 10 OUT OF 10 WOULD RECOMMEND (BONUS HE'S SUPER CUTE!) I WILL BE USING THESE SERVICES AGAIN!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! 🤩 We are so grateful for Merchants like you and are always here happy to help in any way we can. Thanks so much for the wonderful review! 🍻 Cheers, Kevin

5 / 5 Share

July 29, 2022

Harlan was Great! Cant wait to use this app and the additional features provided. Love the fact that its FREE and all the great additions it would add to my store Thanks again!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

July 29, 2022

It was great, the support was phenomena when I needed help with something on the app. overall it's the best app I've downloaded.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 29, 2022

Teşekkurler, Çok yardımcı oldunuz. çok basit ama güzel bir uygulama. Thanks guys, great servise. Kebelek cocuk

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Harika inceleme için teşekkürler! Uygulamayı kullandığınız için gerçekten teşekkür ederiz ve bu süreçte size yardımcı olabileceğimiz bir şey olursa bize bildirin. ✨ En iyi dileklerimle, Kevin

5 / 5 Share

July 29, 2022

Just used the chat to get some help with the app and I was so positively surprised how fast I got a response, and Alex was extremely helpful and nice, so refreshing to see such good customer service & I cant believe that this app is FREE!! Would recommend to anyone, so simple and easy to use <3

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 29, 2022

Super easy to install and the support was fantastic. Thank you. Hoping this will help grow my mail list pain free. Thanks Alex

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our apps and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

5 / 5 Share

July 29, 2022

The app is super easy to use and setup. A big thank you to Alex for your fantastic, quick and kind support. :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin