All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 26, 2022

Really helpful! Good information in hand. She has helped to clear all my needs correctly and accurately.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

July 26, 2022

App che funziona alla grande, gratuite e con servizio clienti ottimo e molto gentile. Grazie Paul per l'aiuto!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per aver scelto la nostra app! Se hai altre domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Cordiali saluti, Kevin

5 / 5 Share

July 26, 2022

Paul, dell'assistenza è fantastico, super gentile ed efficente. L'app non è ancora completa, ma essendo gratuita ringraziamo già per quelle funzionalità che ci da (che sono comunque molte). Questa app al momento è ideale per store monolingua e che non hanno grandi esigenze di fare test. Ideale per store appena nati che devono monetizzare i propri investimenti prima di farne altri.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la meravigliosa recensione e il feedback premuroso! 🤩 Amiamo aiutare le nuove attività e siamo così entusiasti di poter contribuire al tuo successo e alla tua attività. Se hai bisogno di qualcosa, siamo qui per te in qualsiasi momento. Ciao, Kevin

5 / 5 Share

July 26, 2022

Easy to set up app and great customer service. My questions were answered instantly! Thank you so much Paul!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! 🙌 We are always here for you anytime you need us. Best regards, Kevin

5 / 5 Share

July 26, 2022

This is a Great App! The installation process is very simple and straight forward. It has a lot of different customizations and is very light, won't slow down your website! Also, their customer service agent Paul is great, helpful, supporting and funny :)

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are loving our app and customer support! We're always striving to top your expectations and love the feedback! All the best, Kevin

5 / 5 Share

July 26, 2022

PAUL, THE CUSTOMER SUPPORT DUDE WAS AMAZING, KIND AND HELPFUL! LOOKING FORWARD TO MORE OF HIS SERVICE

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback! 🤩 Let us know if any further questions come up or if we can help along the way. Much appreciated, Kevin

5 / 5 Share

July 26, 2022

Paul was a great, and friendly help. He assisted me with everything to ensure my pop up ad was looking good.

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

We truly appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin

5 / 5 Share

July 26, 2022

I contacted the Rivo team to assist with an issue and had the pleasure of speaking with Pete. He was a fantastic help. Not only did he help me to solve the initial issue, but he also suggested an excellent idea for my online store. Thanks again, Pete!

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

So pleased to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 25, 2022

Pete was amazing! so so professional and such a great help with what I needed! Went above and beyond for me and my small business. This is a fabulous app!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin

5 / 5 Share

July 25, 2022

I have been looking for a pop-up to increase the email subscription to my website and this app definitely got the job done for me. The installation process was super easy and their team member (Pete) was very responsive and knowledgeable as well. The whole process took less than 5 mins to be done

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

July 25, 2022

Pete was beyond helpful! He answered my questions and even suggested how to improve my store. He even tagged my account as VIP, so I'll get priority chat response times anytime I need help! This was my first experience chatting with support, and it was definitely a great experience!

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much! 🌟 Cheers, Kevin

5 / 5 Share

July 25, 2022

It does exactly what it is made for. Customer service made my day Arianne to be exact! Been testing it for some days and I haven't had issues!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

5 / 5 Share

July 25, 2022

Using this app for my email pop-up feature and Pete helps me not only set this up but also recommend me other tips to beautify my store. Highly recommend!

Store

MOUSAI

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the awesome review, and for recommending us to the Shopify community! We greatly appreciate you using the app! 🙌 Cheers, Kevin

5 / 5 Share

July 25, 2022

Ist momentan alles sehr übersichtlich. Bin derzeit noch beim einrichten, aber schaut alles sehr cool aus :)

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Schön, dass dir die App bisher gefällt! Wenn Sie Fragen haben oder wir Ihnen dabei helfen können, können Sie sich jederzeit an uns wenden. 🍻 Prost, Kevin

5 / 5 Share

July 25, 2022

fantastic Help & Support from Rep Arianne, highly recommended, Really useful cant wait to see benefits

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the community! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 25, 2022

All of the reps are amazing. Harleen was so helpful today with everything, things I didn't even know I needed. I absolutely love Rivo!

Using app

21 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app and customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

July 25, 2022

看到有很多好评才尝试使用这款弹窗软件。果然群众的眼睛是雪亮的!确实是一款非常好用的弹窗,设置界面一目了然,简单,快捷。支持背景图片。弹窗兼容性好,不卡顿。客服响应速度快,聊天风趣,很有意思!推荐使用!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

非常感謝您的精彩評論和周到的反饋! 我們非常感謝像您這樣的客戶,並非常感謝使用我們的應用程序。 如果您在此過程中需要進一步的幫助,請隨時告訴我們。 在 Rivo,讓客戶滿意是我們的第一要務。 🍻 乾杯,凱文

5 / 5 Share

July 25, 2022

Happy to chat with Paul, very nice service, easy to install and set up. Recommend, thank you so much

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! 🌟 We are here for you anytime. Best wishes, Kevin

5 / 5 Share

July 25, 2022

Great service, did exactly what I needed to. Polite and friendly, not pushy to sign up to other things.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

July 25, 2022

I've just signed with Paul; it was a great experience chatting with him and discussing my website. Very easy to talk to. Thank you so much.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin