TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#82
All reviews
Rating Breakdown
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July 25, 2022
Paul responded promptly and provided efficiency and a great job solving my request. And to top it all off he was fast, helpful and very funny. For the first time had a good time on an online support chat. Thank you, Paul!!
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin
July 25, 2022
I reached out to Paul to help removed the logo. I love his vibe. I had a great experience. This is what customer success is about. Great job and thanks for the prompt response! The app is easy to setup and use. Looking forward to start collecting emails.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
July 25, 2022
Pete was very helpful. Great App so far, with great customer service. Easy to use and highly recommend.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
July 24, 2022
very good service I am happy with the service and support provided in the chat for other details during the design
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 🌟 Thanks, Kevin
July 24, 2022
Pete was great and was quick about his service! his support was a rating of 10/10 and customer service 10/10! i recommend him!
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin
July 24, 2022
The most pleasant app I've used to date. Added the app to my store, customised it to suit my store and was presented with the option to remove Rivo branding by simply messaging the team and verifying my store. Pete responded in seconds and was a delight to deal with from there. He presented other app options to me as well for collecting reviews and took the time to look at my store and provide lovely feedback. Not only that but he then gave me more options inside the email pop up app like being able to add my own branding and removed the watermark. Wonderful attitude to have in this community and its all completely free. Shocked and pleasantly surprised that this kind of customer service experience still exists. Always a pleasure Pete!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
July 24, 2022
Pete was amazing, provided top tier customer service, and made a very good recommendation on how I could improve my website, he made the whole process super simple and easy and for that I thank him, and the app for providing such a good deal for free, you cant go wrong with using this app!
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
July 24, 2022
Arianne was very helpful. She went above and beyond to help me with something on my website that I wasn't aware of. I really appreciate her.
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
July 24, 2022
Completely helpful, Arianne was very helpful and friendly, She was the best <3 Completely recommend!!!!!!
We are so happy that you love our customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin
July 24, 2022
Die App erfüllt ihren Zweck und funktioniert bestens und ohne Probleme. Der Kundensupport ist überragend. Solch ein Support findet man nirgendswo anders. Einem wird schnell geholfen und die Anliegen schnell bearbeitet. On top gibt es auch einige Tipps vom Support bezüglich des Shops, bzw. Verbesserungsvorschläge. Man fühlt sich wohl.
Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. Tschüss, Kevin
July 24, 2022
Absolutely fantastic customer service. Apps are all straightforward to set up and the team is more than happy to help fix any issues I had.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
July 24, 2022
Amazing customer service! 10/10. Anyone that's deciding between different apps definitely use this one 100%
Thank you so much for leaving an awesome 5-star review! Means the world to us, and we are here for you anytime you need us. 😊 Much appreciated, Kevin
July 24, 2022
This app is perfect for all busineses! Wonderful service & very helpful! So many cool features to use as well <3
Excellent! It's music to our ears that you are satisfied with our app! Thanks so much for the 5-stars! 🤩 Cheers, Kevin
July 24, 2022
Amazing customer support from Paul. He was helpful all the way from setup to finish. Tons of value provided by this service.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
July 23, 2022
Pete was awesome! He was able to provide assistance in a swift and professional manner. Also, provided some helpful advice. Pete YOU ROCK!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best regards, Kevin
July 23, 2022
Vicky was so quick and helpful. Really professional. I couldn't have done it without her. I highly recommend her and this service!
Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
July 23, 2022
I found what i was looking for, i wanted a pop up app for my store. it is easy to customize. Customer Service is on point. Maria answered right away my request and even gave me some advice.
Wonderful! We are always here to help and super excited that our app was what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
July 23, 2022
Was checking on this App and have a few queries on it, Pat who assist me over the chat was AWESOME - very easy to communicate with a swift response and action! All the best!
Your kind words mean the world to us! Thank you so much for the positive feedback and for using our app! 🤩 Much appreciated, Kevin
July 23, 2022
The app is easy to use and Maria was an excellent help! I liked that I was able to talk to a real person when I needed help. :)
We appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
July 23, 2022
Helpful customer service. The Pop-up looks great on the website. Thank you for helping me with my request!
So pleased that we were able to help you with your request. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin