All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 21, 2022

Pete was amazing! Answered all my questions. Even provided additional and helpful tips. I would totally recommend this service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So excited that you are happy with our services! 🙌 Thank you so much for recommending us to the Shopify community! Best wishes, Kevin

5 / 5 Share

July 20, 2022

Great assistance getting started. Very helpful!!! I look forward to getting more and more emails and helping customers.

Store

SkyGOAT

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app and for leaving a positive review! 😃 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. 🙌 Cheers, Kevin

5 / 5 Share

July 20, 2022

Great service with a smile and happy engagement! Not only did she take care of my request, but also provided useful info and tagged us in social! THANK YOU!

Using app

17 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 20, 2022

I used this app to apply an email pop up. I wanted to remove their branding. everything went well. Arianne was pleasant, fast and professional.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

July 20, 2022

This app is on point, and its FREE. You can even customize the CSS of the popup to personalize it however you want. Whats there not to love? The customer service response is within minutes, and they are not only super helpfull, they are FUN to talk to!

Using app

About 2 hours

Total reviews

4

Average rating

3.5

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 20, 2022

Arriane was amazing! She made sure that my concern was addressed and even went beyond what I asked for. Great app, amazing support :) Thank you so much!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

So happy to hear that you had a great experience with our customer support. We greatly appreciate you leaving positive 5-star feedback! If there's anything else we can help you with, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

5 / 5 Share

July 20, 2022

easy to use, customize, and great customer service from Paul. easy to use, customize, and great customer service from Paul. easy to use, customize, and great customer service from Paul.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Paul from Rivo is just amazing. Solved my issues within seconds and even gave us an upgrade that best suited the store. Gosh! If only all vendors were this good, the world would be a better place. Rivo, give Paul a raise. Very well deserved.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

July 20, 2022

One of the easiest pop up apps I’ve used! Paul was super helpful and such a fast reply! Super friendly and bubbly as well!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 20, 2022

Awesome customer service from pete! great help from him and solved my questions. Love the memes in the chat also!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best regards, Kevin

5 / 5 Share

July 20, 2022

This was super easy to install and use. I was expecting an automated chat bot, but I spoke to a real person (Pete) who even made suggestions for how I could improve my store conversions! Very helpful. Wish all help was like this!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process and our customer support. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Love this app and the support received (Pete is great!). The amount of features you get for free is amazing. Highly recommended!

Using app

42 minutes

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

5 / 5 Share

July 19, 2022

Abbie is the best support I have ever met. She is extremely professional and always responds immediately to my questions.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 19, 2022

Abbie helped me and also provided a lot of awesome feedback. I really appreciate her help. She is very professional!

Store

KONPOTO

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. Cheers, Kevin

5 / 5 Share

July 19, 2022

Abbie and Pete was amazing. They responded very quickly and their job was very professional. I am happy with the service.

Store

KALEIIM

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app services and support! 🙌 Thanks, Kevin

5 / 5 Share

July 19, 2022

I love this app! It is really great and has a lot of features on the free version. Customer support is amazing. Maria and Abbie helped me with some support. They were so great. 10/10 app highly recommend to everyone!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 19, 2022

We just started using the Rivo app, but we were blown away by Arianne's customer service! She was very friendly and helped with our needs ASAP. Thank you Arianne!!! If I could give her 15 stars I would.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for sharing the word about us. 🍻 Cheers, Kevin

5 / 5 Share

July 19, 2022

I'm still exploring the app but I have to say, Great customer support, Arianne is the best. She deserves 7 stars not just 5.

Store

Monirel

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for using our app and for leaving 5-stars! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

July 19, 2022

Arianne was such an amazing help! She removed the branding from my pop up fast, and I'm already loving the customization. clean and simple way to collect Emails for my Shopify store!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Arianne was not only super helpful, but a pleasure to chat with as well! The app seems easy to get set up on our site too- thanks Rivo!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! If there's anything else you need, just let us know. 😊 Best wishes, Kevin