All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 19, 2022

I asked for helping removing company logo she helped with that and was very friendly and kind! I appreciate the help

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 19, 2022

Adrienne was extremely helpful! The app is pretty seamless and easy to deal with. Well worth the download.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Ho trovato questa applicazione navigando nel menù , delle applicazioni , lo trovata molto interessante e ho deciso di installarla , mentre sistemavo il mio pop-up , mi ha scritto il super competente Paul in chat live è stato super professionale e super esaustivo che dire app super e servizio clienti super top , grazie Paul del tuo aiuto !

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, soddisfare i nostri clienti è la nostra priorità numero uno. Ciao, Kevin

5 / 5 Share

July 19, 2022

Great app, I was surprised by how easy it was to use, and how incredible the support was. Well done!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

July 19, 2022

tolle, sehr einfach zu bedienende App mit einem sehr netten Kundenservice, der total schnell und zuverlässig antwortet. Ich bin sehr zufrieden! :-)

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Sie mit unserer App und unserem Kundenservice zufrieden sind. 🤩 Vielen Dank für die 5 Sterne! Wenn wir unterwegs noch etwas tun können, zögern Sie bitte nicht, uns dies mitzuteilen. Alles Gute, Kevin

5 / 5 Share

July 19, 2022

We have just started using this app but so far, so good. Very easy to set up. It seems it does exactly what we want. Support from Alex was excellent - very helpful and prompt. I look forward to seeing new features too!

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Much appreciated, Kevin

5 / 5 Share

July 19, 2022

Geweldige service! Installatie was gemakkelijk en via shopify kon ik ook met mailchimp connecten. Top!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We zijn zo blij dat je van onze diensten houdt! Uw positieve feedback en beoordeling betekenen de wereld voor ons. Heel erg bedankt! Proost, Kevin

5 / 5 Share

July 19, 2022

It's easy to use and effective. Paul was a big help setting up and very kind and knowledgeable. Great service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Let us know anytime if any questions come up or if we can help in any way. 😃 Much appreciated, Kevin

5 / 5 Share

July 19, 2022

This app is super!!! I'm really glad that I installed it already. Customer support is great! They didn't disappoint me at all. If I had a chance I would leave 10 stars. I highly recommend this app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 19, 2022

Great app, great customer service; this app is so great, and it is totally free, with no hidden cost. Recommend

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

5 / 5 Share

July 19, 2022

Paul verified our store in seconds. Did us a biggie by adding a new feature too. Customer Service is AMAZING. The app does exactly what it needs to do.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 19, 2022

Great service and response to customers' requests. Do free help without unreasonable charges. recommended !

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

July 19, 2022

Amazing customer service, was assisted immediately after downloading the app. The person I spoke to was very helpful, and even gave feedback on my store. Would definitely recommend this app to anyone.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So thrilled that you are happy with our customer service. Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin

5 / 5 Share

July 18, 2022

I wanted to try this app out to see if it would increase my sales. It's very easy to install and the customer service rep Pete was super helpful. He even removed the branding by rivo for free! I look forward to seeing how this app would increase my conversions.

Store

FREONEX

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Our number goal is to provide apps that not only skyrocket your sales but are an asset that will continue to contribute to your business's success and goals. Thank you so much for using our app and for leaving 5-star feedback! 🙌 All the best, Kevin

5 / 5 Share

July 18, 2022

Abbie was super helpful, and really knowledgable. Thank you for the superior customer service - it made all the difference!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

July 18, 2022

Abbie was great to work with as aI needed help removing the branding from my pop up. She was quick to respond and very friendly. She also gave me some complimentary gifts for being new to Rivo. All in all she was a 10.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

July 18, 2022

Customer service is really great. They even gave me advice for my store to help improve it in different ways. Such a great app and team!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

July 18, 2022

Arianne was great to help setting up the app. It's been easy to install and edit so far. Will have to run launch before I can give a full review.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

July 18, 2022

I used this app to create pop-up email incentives for my customers. I had a few questions about how to get everything up and running, so I spoke with Abbie from the support team. She was super helpful, supportive, and kind. 10/10 would recommend this app for anyone looking to include email popups in their store!

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you using our app and are so glad you are satisfied with our customer service! Thank you so much for your kind words and for recommending us to the Shopify community! If you ever need further help along the way, just let us know. 🙌 All the best, Kevin

4 / 5 Share

July 18, 2022

Note: This is about the app. Not Abbie who did a fantastic job! 5 stars for her help for sure! The app is a great value for the money...FREE! I wish you guys had tags or a way to automatically send an email to a new subscriber. Our business works off of digital bonus materials as lead magnets and it would pair great with your app!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi MesquiteAcres team, Thank you so much for your feedback! These features are in the works and coming soon. We'll send you a quick email once they get released, so stay tuned! Cheers, James