All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 16, 2022

I just started with this app. Super easy to get installed and crazy helpful support. I will be using more of their apps on my store for sure.

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! If you have further questions, please feel free to reach out to us anytime. We are always here and happy to help. 😊 Best regards, Kevin

5 / 5 Share

July 16, 2022

Honestly, a truly great app. I've been using Shopify for a long time. We use a lot of apps and I don't think I've ever received the same level of support anywhere else. I'm slightly unnerved as to why they're offering this all for free if I'm honest. They say it's "our way of giving back" but I guess it'll transition to a paid model eventually? Either way, I'm very impressed with both the app functionality and the level of support. It does exactly what I was hoping!

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 16, 2022

Setting up the app was really easy and customer service is great. Was able to customize pop up to match my store.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

July 16, 2022

Maria was incredible!! She truly went above and beyond to help me! She is so knowledgeable with all things website & apps!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

July 16, 2022

AA really helped me with my needs! Went above and beyond, amazing staff member. Thank you so much! :D

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

5 / 5 Share

July 15, 2022

Thank you very much for your help. Thank you for being so kind and willing to resolve the client's situation. Very grateful for the service.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 15, 2022

great add to website, great add to website, great add to website, great add to website, great add to website

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Vicki was excellent and efficient with assisting me. Definitely would recommend due to the excellent customer service provided

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

July 15, 2022

Awesome app and great customer service. App is very easy to use and best part is its free love it :-)

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We appreciate you using the app. If you need anything else along the way, just let us know. 😃 Best regards, Kevin

5 / 5 Share

July 15, 2022

Le service d'assistance que j'ai reçu était phénoménal. Ils se sont mis en quatre pour répondre non seulement à ma demande, mais également à ma boutique en ligne dans son ensemble.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Vous êtes incroyable! ✨ Merci beaucoup pour vos compliments et vos gentils mots. Nous sommes très reconnaissants envers les clients comme vous et apprécions grandement l'utilisation de notre application. Si vous avez besoin d'aide supplémentaire en cours de route, n'hésitez pas à nous le faire savoir. Chez Rivo, la satisfaction de nos clients est notre priorité numéro un. Bravo, Kévin

5 / 5 Share

July 15, 2022

Fast communication, easy to connect to support, very nice and helpful! Highly recommend! 10/10 for the service and customer service.

Using app

13 minutes

Total reviews

4

Average rating

4.0

Developer Reply

What a wonderful review! Thank you so much for the positive feedback and for recommending us to the Shopify community! 🍻 Cheers, Kevin

5 / 5 Share

July 15, 2022

Gran atención cuando tienes dudas! Funciona super bien cumple la función de pop up generando descuentos!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Me alegro de que te guste nuestra aplicación y gracias por las 5 estrellas! No dude en comunicarse con nosotros en cualquier momento si tiene alguna pregunta o si podemos ayudarlo en el camino. 😊 Mis mejores deseos, Kevin

5 / 5 Share

July 14, 2022

Abbie was super helpful, she answered every questions I had and furthermore, gave suggestions on improvements and anything additional that I could do to help my page be more appealing which for a business owner, is great to hear! Thank you again Abbie.

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! If any further questions come up or if we can help along the way, please don't hesitate to let us know. ✨ All the best, Kevin

5 / 5 Share

July 14, 2022

Easy to use, easy to customize. I'm using it to capture email addresses of new customers and offer them a first time discount. Amazing functionality for a free app!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-Star review! 🙌 These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 14, 2022

So far so good setting it up. Great support for this app set up so far. Will be interesting to see the results.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

July 14, 2022

Excellent app, also customer service is awesome, they answered in seconds all my questions..................................... :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! 🍻 Cheers, Kevin

5 / 5 Share

July 14, 2022

This app has a lot of features, really easy to use. Very friendly customer service and fast too! Arianne was amazing with helping me set the app up on my website.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer service! Thanks so much for the 5-stars! 🤩 Much appreciated, Kevin

5 / 5 Share

July 14, 2022

Great app and Arianne was very helpful with assisting me solve out some issue. I will definitely recommend this App.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 14, 2022

I am now using this app to help me gather emails from new potential customers! Arianne was most helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We greatly appreciate you using the app. All the best, Kevin

5 / 5 Share

July 14, 2022

The app is very good and the support team are really kind and helpful ( Ms.Alex). I reccomand this app for upsell!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin