All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 14, 2022

I am really liking Rivo's products. This one is simple to setup and customize, and customer service is top notch! Good work Rivo team.

Using app

4 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

5 / 5 Share

July 14, 2022

Customer support is very good and helped me alot. If you get the chance use it. 10/10 They also are very good with helping me build me website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 14, 2022

This app has been one of the best decisions I've made in terms of downloading apps from shopify. I was helped and assisted by Alex who was wonderful and provided me with an incredible service!! Really impressed by everything and the genuine care the support team has for its users. 100% recommend!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 13, 2022

Online help was very fast and timely, and customer service was very friendly. The functionality of the app is simple and easy to use, with no superfluous complications. Great.

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

July 13, 2022

Customer Support was so easy to communicate with. Thanks Abbie for the quick response and helping out.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for giving us a 5-star review! 🌟 Let us know anytime if we can help along the way. Much appreciated, Kevin

5 / 5 Share

July 13, 2022

This app rocks. Simple to setup... does what it say. Abbie was great and made some good recommendations!

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Best regards, Kevin

5 / 5 Share

July 13, 2022

For starters, the app was super super easy to use! Super user friendly. Customer support is great. I had the pleasure of dealing with PETE who was super friendly, funny and very helpful! Love this app!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

4 / 5 Share

July 13, 2022

Giving 4 stars only because I just downloaded this app, BUT I am excited to see how it does! Customer service though, top-notch. Vicky was super helpful and answered all of my questions. Complimentary of my store and brand, and was very knowledgable. Off to a great start I would say!

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Rustic Smoke Candle Co. team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. Best regards, Kevin

5 / 5 Share

July 13, 2022

Amazing app and even better customer service! Arianne helped us to navigate a few features and was so lovely to chat with. The overall user experience is easy to follow and customizable.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 13, 2022

Fast, friendly and helpful! Happy I decided to use EMAIL POP UPS. This app is very easy to use. Thank YOU!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 13, 2022

Arianne was very helpful! Customer service is top-notch. So far I am enjoying the app and looking forward to using it on my site.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are happy with our app and customer services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

July 13, 2022

So helpful and the customer service was fast and easy. The pop up seamlessly installed and works well to capture users.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

July 13, 2022

Lance was FREAKING amazing! Not only did he help me fix the issue I was having, he complimented my shop and said he was going to tell his girlfriends to check it out! He's the first person to see my website except for myself and my developer so his praise really meant a lot! Awesome employee and person! :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

July 13, 2022

paul was a great help and have lots of patience. i didnt star the app just jet. he was really nice so thank you so much

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! 😃 Thanks for the 5-Star review! We truly appreciate you using the app. Best regards, Kevin

5 / 5 Share

July 13, 2022

Customer care via Chat gentilissimo e puntuale. Ha risposto a qualsiasi domanda in live senza nessuna attesa.

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Sono così felice che siamo stati in grado di aiutarti con la tua preoccupazione. Grazie mille per le tue parole gentili e per le 5 stelle! Se c'è qualcos'altro che possiamo fare lungo il percorso, faccelo sapere in qualsiasi momento. Il nostro team sarà lieto di assisterti. 😊 Molto apprezzato, Kevin

5 / 5 Share

July 13, 2022

L'application est simple d'utilisation et propose tout ce qu'il faut. Betty a été d'une grande aide et a même ajouté plus de fonctionnalités gratuitement. J'ai apprécié sa gentillesse et sa rapidité. C'est agréable de se faire accompagner comme cela sur sa boutique.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour les 5 étoiles! Si vous avez des questions ou si nous pouvons vous aider en cours de route, n'hésitez pas à nous contacter à tout moment. Heureux d'aider de toutes les manières possibles. 😊 Bravo, Kévin

5 / 5 Share

July 13, 2022

Paul was incredibly sweet and helped me my request to hide Rivo from the popup. He even gave me a complimentary upgrade by adding some other features. I did not expect that support from Rivo would be so fast and efficient. They really exceeded my expectations.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 13, 2022

I'm using the app to create my pop up for email sign ups. I spoke with Abbie who assisted me with getting started, she was very helpful and super friendly, definitely made things a lot easier for me. So can't wait to see the results from the pop up.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything along the way, just let us know. Cheers, Kevin

5 / 5 Share

July 13, 2022

I really liked this app, easy to edit and with many cool things that I haven't seen in any other app, even more free. I had some questions about the app and the app attendant "Pete" answered me very quickly and answered my doubts, in addition to helping me make the layout even more attractive. 100% positive experience, I really enjoyed it!

Store

Drizzle

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

So glad that you are enjoying our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 12, 2022

Abbie assisted me today and she was incredible went above and beyond my expectations. She is AMAZING!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-stars! Best regards, Kevin