All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2022

I used this app and it is great. I got help from Maria at customer support. She was very helpful and nice in assisting me :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

5 / 5 Share

July 9, 2022

Maria was very friendly and easy to work with. I'd highly recommend her for a promotion in the near future.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and we greatly appreciate you using our app. 😊 Much appreciated, Kevin

5 / 5 Share

July 9, 2022

Easy to set up, easy to use, smooth and fast. And the customer service may be the best I've experienced. Thanks Paul !

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 9, 2022

Smooth integration and great customer service. Excited to do more with this app. Thank you Alex!!!!!

Store

bungu

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars! 🌟 If you have any questions or experience issues along the way, please don't hesitate to let us know. Our team would be delighted to assist you! 🙂 Much appreciated, Kevin

5 / 5 Share

July 8, 2022

Really easy to use. Vicky was an absolute pleasure as she helped guide me thru the process. While also helping with a few other details on my store.

Store

petlxfe

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Best wishes, Kevin

5 / 5 Share

July 8, 2022

Thank you. The customer service is excellent, especially Abbie. She helped me to set up the Email Pop and gave me some friend tips to boost my online store. Thank you and keep up the work. I will definitely recommend this App.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 8, 2022

Excellent customer service. They helped me right away, the app is exactly what I needed, a pop-up for certain pages with a timer.

Using app

23 minutes

Total reviews

7

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

July 8, 2022

Best Email Pop Up app on the Shopify store! For starters it's all free and can upload your own design.. I spoke to Vicky from Rivo to help me with a few things and the service Vicky provided was absolutely amazing. So so helpful and friendly 100/10 Highly Recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 8, 2022

Abbie provided amazing customer service! I am looking forward to using the Rivo Email app on my website!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad that you love our customer service! 😃 We're so excited to be part of your business growth and success! If there's anything else you need, just let us know. Cheers, Kevin

5 / 5 Share

July 8, 2022

just signed and got amazing support from the team, the app is also great and easy to use. Highly recommended. Thank you, Vicky Tony - Sunny Sydney Australia

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

July 8, 2022

Betty helped me with my page and have better understanding of the platform. she is so welcome and gave me such a great experience.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 8, 2022

Awesome costumer service by Alex, very friendly, and helpful with pretty much everything, and the app looks great so far!

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Let us know anytime if you need further assistance along the way. Cheers, Kevin

5 / 5 Share

July 8, 2022

Fantastic easy to set up app and service. Excellent response from Alex within seconds. Thanks for your help

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

July 8, 2022

Simple to use and FREE! Alex was super helpful at removing branding and adding some extra features too.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and services! Thank you so much for the positive feedback! 😃 Much appreciated, Kevin

5 / 5 Share

July 8, 2022

I love that the app is free and easy to use. The support team (Alex) responded immediately to help me resolve issues as well. Would definitely recommend using this app.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help resolve your issues. Thank you so much for your kind words and for recommending us! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Best wishes, Kevin

5 / 5 Share

July 8, 2022

I downloaded this app without really knowing how it works, but Vicky was able to help me and sent me tools to get familiar with the app. Vicky is very responsive, knowledgeable, and helpful. I'd say the best customer support experience.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing our app! We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best regards, Kevin

5 / 5 Share

July 8, 2022

i used this app to capture leads, it is very user friendly, I used this app to offer discounts to my customers. this app has great customer service. abbie was a GREAT help and done everything very quickly....

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 If you need anything at all, please let us know. Thanks, Kevin

5 / 5 Share

July 8, 2022

Vicky was great, personable and made my experience with Rivo great. Great customer service! Appreciated all the help I got :)

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

July 8, 2022

Possibly one of the best support chat experiences ever - Vicky was engaging, knowledgable, responsive - in short everything you want from a support experience but so seldom actually get. It's early in the process - but the app looks great, was a snap to set up, and I am looking forward to seeing the results!

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 8, 2022

Abbie was super helpful and supportive ! I will definitely be recommending and sharing Rivo with everyone ! Thank you so much Abbie !

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Cheers, Kevin