All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2022

Abbie was very sweet and helpful! Abbie went beyond and above to help em and I was very thankful for all of the help! I am excited yo use this app!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful 5-Star review! 😊 We truly appreciate you using the app. If you have further questions or experience issues along the way, just let us know. Much appreciated, Kevin

5 / 5 Share

July 7, 2022

Wonderful customer service, super helpful in preparing the pop-up and giving advice and pointers to better reach engagements. Vicky was wonderful and was great help.

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

We're so pleased that you had a great experience chatting with us. Let us know if further questions come up or if we can help along the way. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

July 7, 2022

Customer Support is superior to any other I have experienced. Abbie is beyond great!!! Also, app is clean and easy to set up

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

July 7, 2022

Super easy to use with top-notch customer support. This is by far the most straight forward app with great features, does exactly what it says. Abbies service was 5-star, friendly, helpful and professional, couldn't have asked for more.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and support! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin

5 / 5 Share

July 7, 2022

This app is easy to use and set up. I had a question and customer service responded right away. Lance was SO kind and helpful. He went above and beyond and was super cheerful and responsive. He answered my questions, fixed the issue I was having, and gave me some positive feedback on the shop I'm setting up. After a day of frustration with other integrations, this was a breath of fresh air. I highly recommend Rivo's email pop-up!

Using app

21 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 7, 2022

Support is great. Setup is easy. Can't wait to see how this helps my store! I had the whole thing set up in about 15 minutes.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything else, just let us know. Best wishes, Kevin

5 / 5 Share

July 7, 2022

I was helped by Lance he provided me best costumer service, fast response and solutions to all my questions.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

July 7, 2022

I was helped by Lance and he was absolutely amazing. Best help I've gotten from a company. Thank you so much! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

July 7, 2022

Great and responsive service! The app is very easy to use and set up. I would recommend it to store owners.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars and for recommending us to the community! 🎉 All the best, Kevin

5 / 5 Share

July 7, 2022

Lance was super helpful, really appreciated their help today with removing the branding from my pop-up.

Store

WONKY

Using app

Over 1 year

Total reviews

16

Average rating

4.9

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled that you love our services! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

July 7, 2022

Great service. I love how Lance attended to my service. He is fast, accurate and understanding. He made me feel like I was family. I cant explain how happy I am with this service. Cheers to Lance.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for leaving a 5-star review! We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 7, 2022

Ik heb deze app gebruikt om mijn contactlijst (mailing) up te graden. De online hulp was snel en zeer efficient!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Je bent zo geweldig! Heel erg bedankt voor de 5 sterren! 🌟 Met vriendelijke groet, Kevin

5 / 5 Share

July 7, 2022

Nice app for email pop up, easy to set up.Excellent customer service! Super fast! 5 star service!!!!

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Best regards, Kevin

5 / 5 Share

July 7, 2022

I installed the Rivo pop up to collect emails on our store. It was easy to get setup and Alex answered all of my questions and help me out.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app and the 5-Star review! 🙌 Cheers, Kevin

5 / 5 Share

July 7, 2022

The app was fantastic! I got everything I needed in 3 minutes! Absolutely will use the app for my other store sites again! The support was so quick and perfect! Thank you so much!

Store

Mandala

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Glad to hear you like our app and services! 🙂 If you need anything at all just let us know. Thanks, Kevin

5 / 5 Share

July 6, 2022

Abbie from Rivo did a awesome job! Helped me right away and even went the extra mile and gave me some good feedback and suggestions to improve my website. 5 Stars service. highly recommend this app. So far everything you get is free which awesome. GREAT JOB!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 Thank you so much for the compliments and for recommending us to the community! We're always striving to help you and your business succeed! 😃 Much appreciated, Kevin

5 / 5 Share

July 6, 2022

Abbie was extremely helpful! The app works wonderfully, and the support team is great. I was able to solve a problem I was having within just a few seconds with their help.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much and we are here for you anytime. Greatly appreciate the feedback! 🎉 All the best, Kevin

5 / 5 Share

July 6, 2022

Abbie was very helpful and very quick to assist in getting the app set up. She also added some awesome features. Very friendly. Can't wait to start using Rivo!

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

July 6, 2022

Sehr gute app und einer der besten supports. Es wurde immer sehr schnell geantwortet. Mir wurde zusätzlich geholfen wie ich mein shop verbessern konnte und das alles kostenlos. Lohnt sich zu 100%

Store

Odyses

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wunderbar! Wir sind immer für Sie da und freuen uns sehr, dass Sie unsere App lieben! 🎉 Vielen Dank für das positive Feedback und die Bewertung! Beste Grüße, Kevin

5 / 5 Share

July 6, 2022

I used the Rivo App to help me with collecting email for subscribers in my business. I need assistance and used the chat function. The representative, "Amazing Abbie", was very knowledgeable and helpful. Abbie was efficient, patient and resourceful. The sense of urgency and willingness to help me with my questions and beyond is what makes me want to stay with Rivo Apps. Thank you so much AMAZING ABBIE!!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! 🤩 We're so pleased that you are satisfied with our customer service. Thanks so much for the 5-stars and kind words! If there's anything else we can do along the way, please don't hesitate to let us know. Our team would be delighted to assist you. 🙌 All the best, Kevin