All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

July 6, 2022

Not had a chance to explore the app yet but the service I received from Abbie was 5* Such a great rep, a credit to the company

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 6, 2022

I use this app to help capture customer info to sell more products to our customers. Abbie was a big help and really appreciate her for all her help.

Store

Audiry

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🙌 We're so excited to be part of your business growth and success! If you need anything else, just let us know. We're always happy to help. Best wishes, Kevin

5 / 5 Share

July 6, 2022

Really good customization and easy set up! Also the custommer service is really good, solved my inquiry in minutes

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Let us know anytime if you need further help. Best regards, Kevin

5 / 5 Share

July 6, 2022

I was looking for a pop-up app, and was recommended this one. Haven't gotten around to trying the app yet, but my initial experience with Lance, has been nothing short of absolutely amazing. In my entire life, I have never..EVER..had such an amazing experience with any support executive. He complimented my products, immediately provided the support I required and provided me with the sweetest most polite conversation. Really made my day. Amazing work. Never let him go!!!

Store

AQUO

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wow! 🤩 This review made our day! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 6, 2022

I loved the customer service provided. Representative was friendly and speedy. He even took the time to view my shop and provide feedback. :) an overall great experience.

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

5 / 5 Share

July 6, 2022

Amazing app and does exactly as it states. Also, Lance from chat support is super helpful, the help was quick, and did a lot of stuff on his own that I did not think of, I loved it!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

5 / 5 Share

July 6, 2022

betty was great and the app is great. thanks for the support! Look forward to making some popups and getting some customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! We truly appreciate you using the app. 😊 Much appreciated, Kevin

5 / 5 Share

July 6, 2022

Betty was super helpful and the app is very easy to use. Highly recommended to everyone who needs to use this service

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉All the best, Kevin

5 / 5 Share

July 6, 2022

We are very happy with Rivo, especially its service team. They care about the customer experience and is very quick and friendly in responding to questions. Their rep Abbie was really nice and helpful.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

July 5, 2022

This app is amazing, its really simple to use! The service team (Abbie) was fast, efficient & friendly in helping me set up.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you love the app and our customer services! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

July 5, 2022

I'm new to this app but so far I like the features and the support is unmatched. I spoke to Pete who helped me get set up and he was beyond helpful.

Using app

16 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Awesome! Thanks so much for using our app. If you have any questions or experience issues along the way, please let us know. We're always happy to help. 🙌 Cheers, Kevin

5 / 5 Share

July 5, 2022

By far the best customer support of any app I tried (support by Lance). Thank you for unlocking the extra features. Can't wait to start using the app and see it bring results.

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for leaving a 5-star review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

July 5, 2022

I have built a ton of Shopify stores over the years and haven't used RIVO until now. It works perfectly, is flexible, and has great customer service. Big recommend!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

July 5, 2022

I am amazed at the customer service I received when installing this application. 100% Recommended. I am very happy with this app and the support provided.

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars and for recommending us to the Shopify community. Cheers, Kevin

5 / 5 Share

July 5, 2022

I will be using the app as an add in for Shopify store. Haven't really done much but,The customer service was great.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome 5-Star review! We greatly appreciate you using the app. 😊 Much appreciated, Kevin

5 / 5 Share

July 5, 2022

I used this app for my store email pop up, the app is very friendly and the Ryan solved everything in a minute!! 100% recommended!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and recommending us to the Shopify community! Let us know anytime if any questions come up or if we can help along the way. 🍻 Cheers, Kevin

5 / 5 Share

July 5, 2022

Very simple and easy to use App. Installation and setup are super easy. I must mention support staff is professional and knowledgeable.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are so excited that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

5 / 5 Share

July 5, 2022

Super simple set up and great features included out of the box. Excellent support from Lance, incredibly responsive in getting my questions answered - would recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything else, just let us know. We are always here for you! Best wishes, Kevin

5 / 5 Share

July 5, 2022

Professional and friendly! Lance knows how to make customer day better—highly recommended. App is simple to install and use

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

July 5, 2022

Using this to get email newsletter signups, simple to set up and get going. Customer service is amazing, thanks Betty!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin