TYDAL Popups ‑ Email Pop ups
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Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !
Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager
Great service, very responsive and helpful! Mica gave me a couple of very useful tips and was really lovely!!! Good job guys.
Thank you so much for sharing your wonderful experience with us! We pride ourselves on delivering exceptional customer service. We truly appreciate your support! - Lea, Rivo Support Manager
BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!
Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager
Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!
Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager
Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!
Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.
Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager
Great customer support with Paul! Very helpful with everything I needed to know. Love the app and would recommend to others.
Thank you for sharing your positive experience! We're glad to hear that you found our customer support helpful. If you have any questions or need further assistance, don't hesitate to reach out to us. - Lea, Rivo Support Manager
Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.
Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager
Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)
¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager
The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.
Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager
Great experience, custome support with Arianne is the best. Overall great app with great team behind it.
Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager
Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema. El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.
Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager
Great service
Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager
I really love this app. It's free but their support team goes about and beyond to help their customers. I'd totally recommend them!
Thanks for your awesome review! We're glad to hear that you're enjoying our app and that our support team has been helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.
Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)
Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager
Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you. All the best, Kevin
top CS ................................................................................................
Have just started using Rivo Popups to help grow my business and so far it has been really easy, but more importantly the customer service has been A+. I was assisted by Paul and he was so friendly and helpful, and made suggestions on how to make our website better which I am so appreciative for. Highly recommend! :)
We appreciate your recommendation and are glad you're happy with our app and services. If you have any further suggestions or feedback for us, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Thank you for choosing our app, and we look forward to continuing to serve you and your business in the future! Best wishes, Kevin
Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.
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