All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2023

Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager

5 / 5 Share

May 23, 2023

Jel was so helpful! She was able to quickly help me with what I needed and answer all my questions so I could make some modifications

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! It's great to hear that our team was helpful and was able to address all your questions and concerns. We're glad we could assist you with your needs! - Lea, Rivo Support Manager

5 / 5 Share

May 22, 2023

paul is so helpful!!!! & loving the app so farr & it's freeeeeee!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager

5 / 5 Share

May 22, 2023

amazing service and support! Brillant and excellent widget. The staff is very helpful and fast to solve problems!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We always strive to provide quick and effective assistance. We appreciate your business and thank you for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 21, 2023

Paul was very helpful in verifying the app and made additional recommendations to assist with our store.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Great experience so far. After installing the app today I chatted with Abbie to help me with the set up and she was great.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It means the world to us that you had a great experience with our app and our team. If you have any more questions or concerns, don't hesitate to reach out to us! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Mica helped me very well, was patient, kind and considerate. She expertly helped me set up a popup announcement bar. Highly recommended! Thanks again Mica!

Store

Bled

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this amazing review! We're happy to hear our team was able to assist you with your needs. It was our pleasure to help! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Great App, I would recommend it for everyone, simple and straight forward, on top of that Rivo has great customer support; Abbie was very helpful and professional.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are thrilled to hear that you enjoyed using our app and appreciate your recommendation. We hope to continue exceeding your expectations in the future. - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it :)

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! It's been our pleasure serving you and We're glad to hear that your pop-up is now all set up. If you ever need further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

Great app and impressive service! Pete was very helpful in setting up custom css and gave us some tips and tricks as well. Excellent!

Using app

21 minutes

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words! We always strive to go above and beyond for our customers. We're always here to assist and ensure that you have an excellent user experience. - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

Easy app to navigate and the staff are very helpful. Can make the popups really suit your website with coding if you want to go down that path.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! So happy to hear that you found our app easy to navigate and our team was able to help. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

The customer service is very good, and this app has greatly met our needs and played a very important role in improving our sales

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our app has helped your business succeed. We're always dedicated to providing excellent customer service. Our team is always here to help if you need us. - Lea, Rivo Support Manager

5 / 5 Share

May 15, 2023

Amazing App and suport. Thank you for your service. My pop-up is amazing thanks to you and the suport is really helpful

Store

MADULUX

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and feedback! It means a lot to us to hear that our app and support have been helpful to you. We're always here to help you make the most of our app. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 13, 2023

Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)

Store

Cavorte

Using app

About 1 hour

Total reviews

9

Average rating

4.9

Developer Reply

Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager

5 / 5 Share

May 11, 2023

Abbie was very helpful with my enquiry. I hope the app will be able to do what I need it to do. It looks like it will right now.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We're glad to hear our support team was helpful. We hope our app meets your needs and please let us know if you need any further assistance. - Lea, Rivo Support Manager

5 / 5 Share

May 11, 2023

Genial app para poder gestionar tus pop-ups y soporte de 11, muy resolutivos y rápidos para darte soluciones :)

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que ha disfrutado usando nuestra aplicación y que nuestro equipo de soporte ha sido útil y eficiente. ¡Seguiremos trabajando duro para brindarte la mejor experiencia posible! 👍 - Lea, Rivo Support Manager

5 / 5 Share

May 10, 2023

I think he is a very good engineer, communicates well, and helped me solve the page layout problem, and I am very satisfied.he is paul

Store

Locstar

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! It's great to hear that our support team was able to help you solve your page layout problem. We really appreciate your feedback and hope to continue providing excellent service! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Easy to use and awesome customer support! You can customize your pop ups a lot and the app streamlines the process of creating discounts. Worth checking their other app too!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience with our app! We're thrilled to hear that you had an awesome experience with our customer support. Our team is always here to help if you need anything! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Great service! I was able to get help right away using the chat feature and even received some free tips about my site! Thanks Paul!

Using app

29 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! It's always a pleasure to help our customers. We appreciate your business and hope to continue providing great service to you in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 8, 2023

Incredible support and very easy to integrate and customize! Highly recommend it to anyone interested in growing their mailing list.

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! It's great to hear that our support team was helpful and that our app was easy to use. We look forward to continuing to provide you with awesome service. - Lea, Rivo Support Manager