TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,580
All reviews
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May 6, 2023
Rivo is Absolutely Awesome so far. If anyone thinks their supporter is good then meet Jel. Jel is the absolute best. She was nice in her response, She helped and even offered great help to improve my store. Thank you so much Jel. I am most grateful and recommend Rivo. I will checkout other apps by Rivo.
Thank you so much for sharing your experience with us! It's our pleasure to provide exceptional support to help our customers. We appreciate your recommendation and hope that you continue to enjoy using our apps. - Lea, Rivo Support Manager
May 6, 2023
Support was super helpful, and fast! So far the app has been great to use and offers way more customization than the popup baked into my theme
Thank you so much for your kind words! We're delighted that our support team was able to assist you and we're thrilled to hear that you're finding our app user-friendly. We're grateful to have you as a customer! - Lea, Rivo Support Manager
May 5, 2023
A perfect free pup-up App! Very easy to use and Abbie helps me solve all of my problems patiently. Definity recommends this App!
Thank you for the amazing review! So glad to hear you found our app app easy to use and that our support team was able to assist you. We appreciate your recommendation and are always here to help if you need us. 😊🙌 - Lea, Rivo Support Manager
May 3, 2023
Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!
Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager
May 2, 2023
I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!
Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager
May 2, 2023
Arianne was an amazing help and answered all my questions promptly and even gave recommendations to improve my store :)
Thank you for such a kind review! Glad to hear our team was able to provide exceptional support and great advice to help improve your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
May 2, 2023
Arianne was super helpful and attentive!! Thank you! I am not a tech person and it was super easy to navigate with her help.
Thanks for your wonderful words! I'm delighted to hear that our team was able to assist you and that you found the navigation easy. We're always here to help! - Lea, Rivo Support Manager
May 2, 2023
Such a great app so far! ASTOUNDING customer service. Very helpful I cant wait to have this on my website it is so easy to set up and customize. Love it!!
Thank you for your wonderful feedback! It's our top priority to make sure our merchants are happy and satisfied with our app and support. We are excited to see your website with our app and we're here for any further help you may need. - Lea, Rivo Support Manager
May 1, 2023
Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.
Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager
May 1, 2023
Great Services, and easy to design. Especially Abbie gave lots of support during the process. Thanks again.
Thank you for the amazing feedback! Our team works hard to provide great services and make your experience as easy as possible. We really appreciate your business and look forward to working with you again in the future! - Lea, Rivo Support Manager
May 1, 2023
Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app
Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager
May 1, 2023
Very easy to use, custom CSS is also possible. Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!
Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager
April 30, 2023
Paul made it super easy! He was very helpful and made some great suggestion. Can't wait to see how things turn out!!
Thank you so much for your kind review! We're so happy to hear that your experience with our support was a great one. Wishing you all the best and can't wait to see the amazing things that come your way! - Lea, Rivo Support Manager
April 30, 2023
She is very nice and helpfull she did her best to let me get a new knowledge, I really appritiate this girl
Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager
April 29, 2023
The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.
Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager
April 29, 2023
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you for your kind review! We're glad that setting up the app was easy for you. Your satisfaction is our top priority and we always strive to provide the best customer service. Thank you for choosing Rivo! - Lea, Rivo Support Manager
April 28, 2023
Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !
Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager
April 28, 2023
Great service, very responsive and helpful! Mica gave me a couple of very useful tips and was really lovely!!! Good job guys.
Thank you so much for sharing your wonderful experience with us! We pride ourselves on delivering exceptional customer service. We truly appreciate your support! - Lea, Rivo Support Manager
April 27, 2023
BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!
Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager
April 27, 2023
Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!
Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager