TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#981
All reviews
Rating Breakdown
Review RSS Feed
Aug. 20, 2023
Big thumbs up for your wizard-level skills with the Email Pop-ups app! ✨ Navigating its quirks was a breeze with you on my side. Here's to fewer pesky email challenges and more high-fives!
Thank you so much for the kind words 😊 It was our pleasure to help you navigate through the app. Your support means the world to us. - Lea & Rivo Team
Aug. 19, 2023
Mica is an absolute rockstar! Enabled CSS customization, sweet as can be, and a free 'Powered by Rivo' removal! Plus, she introduced me to favicons. The best experience ever!
So glad to hear that you had a great experience with the app. Your kind words truly mean a lot to us. Thank you for taking the time to share your feedback! - Lea & Rivo Team
Aug. 19, 2023
Mica was so friendly and helpful! Even provided suggestions in additional areas! Excited to try out the app!
Thank you so much for your kind words, it means a lot! We're thrilled that you found our support team friendly and helpful. 🙌 We're excited for you to try the app and hope it exceeds your expectations! Feel free to reach out if you need any more assistance. - Lea & Rivo Team
Aug. 18, 2023
Jel was AMAZING! She went above and beyond to help me configure my widget the way I needed it. There are a few limitations to the app, that I hope Rivo will work on soon, but overall I am very happy with the customer service. UX/UI so that help is more obviously available would be great.
Thank you so much for the amazing review! 🙌 We're glad we could help you configure your widget to your liking. We truly appreciate your feedback on the app, and we'll definitely work on improving them. Thanks again for your support! - Lea & Rivo Team
Aug. 17, 2023
Easy to use and setup! The app is great. Lots of customization options. Works as expected with excelllent support.
Thank you for your amazing review! We're thrilled you found our app easy to use and set up. 🎉 If you need help, our support team is here for you. - Lea & Rivo Team
Aug. 17, 2023
So great app with great support team when we need to support. Thank you so much with Arianne & Rivo.
So glad to hear you're enjoying our app and that our support team could assist you when you need help! 🙌🏼 Thank you so much for your kind review, we truly appreciate it! 😊 - Lea & Rivo Team
Aug. 16, 2023
Just started using Rivo popups today and I'm enjoying the customization so far! I like that I'm able to customize styling with CSS for free as well. I chatted with Jel from their customer support and she's super friendly and responsive and helped me get set up quickly.
Thank you so much for the fantastic review! We're so glad to hear that you're enjoying the customization options. If you ever need assistance, our team is here to help. - Lea & Rivo Team
Aug. 13, 2023
JUST LUNCHED IT & SO FAR IT WORKS WELL. WILL COME BACK AFTER A WHILE TO GIVE A DETAILED EXPERINCE ON THIS APP.
So glad to hear that our app working well for you so far. We're eagerly looking forward to hearing more about your detailed experience later on. If you have any suggestions or questions, please let us know. We're here to help! - Lea & Rivo Team
Aug. 11, 2023
The Customer Service is STELLAR!!! Jel my representative was so resourceful and timely sufficient with her response. I was able to ask her any question, and she was also able to guide with adding things to may store to make it standout more.
Thanks so much for the amazing review! We're glad we could assist you in making your store stand out. 🎉 We really appreciate your feedback! - Lea & Rivo Team
Aug. 11, 2023
Had a question for tech support and Pete solved their issue very quick & promptly. We are using this app to capture emails for the last 6 month and it is much better than the previous app. Overall very happy with it.
So glad to hear that our team solved your issue quickly! 🎉 We appreciate your support and are thrilled that our app has been of great use to your store. Thank you for sharing your experience! - Lea & Rivo Team
Aug. 10, 2023
I am really glad I found this app. It was simple to install and ready to go in a few short clicks. I wanted to remove the branding and my customer service rep was AMAZING!!!!!
Thank you so much for sharing your experience with us! 🙌 We're thrilled to have you on board, and we're glad the setup was a breeze. 👍 If you need any further assistance, our team is here for you! - Lea & Rivo Team
Aug. 10, 2023
The help provided by the staff was very efficient and timely, and they were proactive in helping me with issues that I hadn't even focused on. So I feel that this software is well worth my continued use.
Thank you so much for your awesome review! 😊 We're thrilled that our team was efficient and proactive in assisting you with your concerns. We truly appreciate your continued support. - Lea & Rivo Team
Aug. 9, 2023
Love this app! Paul was very helpful on chat and got me to where I needed to be within a few minutes.
Glad to hear you love the app, and our support team got you sorted quickly! We really appreciate your kind words and thank you for sharing your experience with us! 🙏 - Lea & Rivo Team
Aug. 9, 2023
Really Helpful and Postiv also, he helped me with all my questions and was helpful from start to finish .
Thank you for the wonderful review! 😊 We're glad we could assist you throughout the entire process. If you have any questions, don't hesitate to drop us a message. We're always here to help! - Lea & Rivo Team
Aug. 8, 2023
The customer service chat box was very helpful. It was nice that she looked at my site. thank you! It's nice to have people interacting.
So happy to hear that our team was helpful! 😊 Your feedback means a lot to us! Thank you for the kind words. - Lea & Rivo Team
Aug. 5, 2023
Jel was great!!! Super helpful experience and she made a lot of changes to my account to make it easier for me.
Thank you so much for your kind words! We're thrilled that our team provided a helpful experience for you. 🙌 We appreciate your support and hope you continue to enjoy the app! - Lea & Rivo Team
Aug. 3, 2023
L'app funziona molto bene e si puo personalizare a tuo piacimento, l'assistanza e sempre disponibile e risponde sempre Pete e fantastica .. grazie mille
Thank you for your review! We're always striving to make things even better for our customers. If there's anything we can do to improve your experience or if you have any suggestions, please don't hesitate to reach out. We're here to help! - Lea & Rivo Team
Aug. 2, 2023
The support was really helpful and answered super fast all my questions. Jel also gave me some suggestions before launching my store. Thank you, so far, so good.
Thanks for the amazing feedback! 😊 So glad to hear that our support was helpful and quick! We're thrilled we could offer suggestions for your store. If you need anything else, don't hesitate to reach out! - Lea & Rivo Team
Aug. 2, 2023
I am writing to express my utmost satisfaction with the Rivo Popups - Email Pop ups tool. It has truly revolutionized the way we engage with our online visitors and capture vital customer information. The tool's intuitive interface, seamless integration, and efficient functioning have significantly improved our lead generation efforts. A special shout-out to Paul from the Rivo Popups team, who has been absolutely fantastic throughout our journey. His patience, expertise, and commitment to assisting us in making the most out of this tool have been invaluable. Paul was always ready to help and promptly responded to our queries, reflecting the excellent customer service of Rivo Popups.
Thank you so much for your amazing review! Your kind words mean the world to us, and we're delighted to have made a good impact on your store. Our team is committed to providing top-notch support. Feel free to reach out if you need any further assistance. - Lea & Rivo Team
Aug. 1, 2023
Abbie was amazing; kind and attentive, she resolved my issue with grace and efficiency. Top-notch! Thanks again!
Thank you for the amazing feedback! 😊 Our support team is always here to help and provide assistance. We truly appreciate you choosing Rivo! - Lea & Rivo Team