All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2023

Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

April 26, 2023

The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

April 25, 2023

Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.

Using app

24 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager

5 / 5 Share

April 25, 2023

Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Great experience, custome support with Arianne is the best. Overall great app with great team behind it.

Store

landd

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema. El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.

Using app

41 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager

5 / 5 Share

April 23, 2023

Great service

Using app

44 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

Jel was very helpful and the pop up set up is very easy and customizable. Very excited to see our page grow.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Glad that Jel was able to assist you and that you found our pop-up setup easy to use. We can't wait to see your page grow and succeed! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

I really love this app. It's free but their support team goes about and beyond to help their customers. I'd totally recommend them!

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your awesome review! We're glad to hear that you're enjoying our app and that our support team has been helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

I just started this app and I'm very impressed by the prompt customer service and knowledge. I'm looking forward to see how my business grows using this app!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're thrilled to have you as a customer and are always here to help. Wishing you continued success with your business! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)

Store

JIRBILL

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager

5 / 5 Share

April 18, 2023

Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you. All the best, Kevin

5 / 5 Share

April 17, 2023

top CS ................................................................................................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Have just started using Rivo Popups to help grow my business and so far it has been really easy, but more importantly the customer service has been A+. I was assisted by Paul and he was so friendly and helpful, and made suggestions on how to make our website better which I am so appreciative for. Highly recommend! :)

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your recommendation and are glad you're happy with our app and services. If you have any further suggestions or feedback for us, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Thank you for choosing our app, and we look forward to continuing to serve you and your business in the future! Best wishes, Kevin

4 / 5 Share

April 16, 2023

Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2023

I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 15, 2023

The customer service is AMAZING! They help me with all my question so quickly, friendly and very patient!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🙌 Thanks, Kevin

5 / 5 Share

April 14, 2023

Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin