All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2023

The directions received in today's chat were super helpful. I appreciate all the help received today. Thanks a lot Jel!

Store

QUOALA

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. It means a lot to us! 😊 We're thrilled to hear that our support was helpful to you. 🙌 It's always a pleasure to assist. If you ever need anything else, feel free to reach out! - Lea & Rivo Team

5 / 5 Share

Aug. 1, 2023

Den virker helt perfekt og er meget simpel at installere og bruge. Jeg skal helt sikker kigge på deres andre produkter. Pete fra support har været fantastisk til at hjælpe mig.

Store

Natuia

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Tusind tak for de pæne ord! Vi er glade for at høre, at du fandt vores app nem at bruge. Vi sætter en ære i vores brugervenlige design. Vi kan ikke vente med at få dig til at udforske vores andre apps også! - Lea & Rivo Team

5 / 5 Share

July 31, 2023

the experience was easy and the associate was prompt. excited to use this new tool for my online candle shop

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the awesome review! 😊 So glad to hear that your experience was a breeze. Thanks again for the support, and have a great day! - Lea & Rivo Team

5 / 5 Share

July 29, 2023

I had a small thing that was unclear, so I contacted them. After 1 min or less, oh wow, they replied super faster, and fixed my problem immediately, and guided me one by one and step by step deeply. I have never seen and met this kind of support so far. I strongly recommend using Rivo apps, you will never be disappointed. Thank you so much!

Store

Homaur

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad our team was able to help you out quickly! Thanks for your kind words and recommendation. We really appreciate it! 🙌 Let us know if you need anything else. Have a fantastic day! - Lea & Rivo Team

5 / 5 Share

July 28, 2023

absolutely amazing customer service and really easy to use! this was an awesome touch to add to my website and i highly recommend using it!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, we're thrilled that you had an amazing experience with our team! We appreciate your recommendation and can't wait to assist you further. 🙌 - Lea & Rivo Team

5 / 5 Share

July 27, 2023

10/10 service

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for the review! 😊 We're thrilled to have you as our happy customer. - Lea & Rivo Team

5 / 5 Share

July 27, 2023

Successfully integrated RIVO app into my Shopify store. Customer service was outstanding, guiding me through the setup process seamlessly. Highly recommend their efficient assistance!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you had a great experience with our app and our team! We truly appreciate your kind words and it was a pleasure helping you out. Thanks for recommending us! - Lea & Rivo Team

5 / 5 Share

July 26, 2023

brilliant app with excellent customer service from Jel - very friendly and supportive thanks so much

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad you loved our app! 🎉 Happy to hear you had a great experience with our team. We're here to support you anytime! Thanks for your feedback! - Lea & Rivo Team

5 / 5 Share

July 25, 2023

Abbie was AWESOME! Really got to give Rivo credit for making a ton of these apps user friendly and affordable. This pop up app is super slick, and Abbie was quick at unlocking the custom features in order for me to play around with the CSS. Much appreciated it. Rivo, Abbie deserves a raise! Stellar customer service.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for the kind words! 😊 We're thrilled that you had an awesome experience with our team. We'll strive to keep providing awesome customer service. Thanks again and have a fantastic day! - Lea & Rivo Team

5 / 5 Share

July 25, 2023

Pete was really helpful and fixed my issues. We will use review product review apps soon. Thanks for your recommendation, Pete.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear that our team was able to help you out and fix your issues. 🙌 We appreciate your support and can't wait for you to try out our other apps. - Lea & Rivo Team

5 / 5 Share

July 24, 2023

Paul was able to help me figure out how to attach the email pop ups to the specific page I am currently advertising for! I was blown away by the fast response time, and amazing customer service. Thank you Rivo, for an innovative app for Shopify, and outstanding customer service!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad our team could help you out 🎉 Fast response time and amazing customer service are what we strive for! 😊 Thank you for choosing Rivo. - Lea & Rivo Team

5 / 5 Share

July 24, 2023

I do not give reviews very often, but when I do, it is 1000% worth it! Rivo is an excellent application with all the use-cases of an email capture pop-up application. It is easy to use, but most importantly the support team behind it is incredibly professional and helpful towards all matters. I would give it 10 stars if it was possible. Absolutely recommended!! Pete is an absolutely beast of a support agent!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review absolutely made our day! Thanks for your kind words they mean the world to us. We're here to continue exceeding your expectations, so reach out anytime. We truly appreciate your recommendation! 🚀 - Lea & Rivo Team

5 / 5 Share

July 24, 2023

I had a great interaction with Paul, he verified my store and helped me with all my questions. The app seems really easy to use and the support has been amazing!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a fantastic experience with our team! 🙌 We're always here to lend a hand. We're thrilled you find our app easy to use, and our support team is here for you whenever you need us! Thanks a lot for the lovely review! - Lea & Rivo Team

5 / 5 Share

July 23, 2023

Thank you, Paul, you really helped me out. Thanks again, can't wait to start using it. I got a lot of customers to my store now

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that our team was able to assist you. 🙌 Thank you so much for your kind words, it means the world to us! 💙 We can't wait to see your store flourish with lots of happy customers. - Lea & Rivo Team

5 / 5 Share

July 23, 2023

This so amazing, easy to configure and very user friendly and to top it up was an awesome guy named Pete. such an amazing guy and the best customer service i ever had.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled you found our app to be user-friendly! 😊 We're glad our team provided you with a great experience! - Lea & Rivo Team

5 / 5 Share

July 23, 2023

Parfait, je recommande cette application ! Service client rapide et à l'écoute qui a su régler parfaitement tous mes problèmes.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Merci beaucoup d'avoir recommandé notre application ! 👍 Nous sommes ravis d'avoir pu résoudre tous vos problèmes rapidement et efficacement. Notre équipe est toujours là pour vous aider. 😊 - Lea & Rivo Team

5 / 5 Share

July 23, 2023

Great, easy to use app. The costumer support is also amazing. Super quick to respond and very helpful. Would really recommend this app if you want customers to subscribe to your emails.

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the amazing review! 😊 So glad to hear you found our app easy to use and enjoyed our top-notch support. We appreciate your recommendation and can't wait to help you boost your email subscriptions. - Lea & Rivo Team

5 / 5 Share

July 22, 2023

I installed this app a while back. It's easy to use and it delivers. I really like it so far and the support was swift and fluent.

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

So glad you're enjoying the app and finding it easy to use! We're thrilled to hear that our support team was able to help you quickly. Let us know if there's anything else we can do to make your experience even better! 👍 - Lea & Rivo Team

5 / 5 Share

July 22, 2023

It's as good as everyone says. Fast, easy, and effective. No brainer. I'm thoroughly satisfied. Thank you :-)

Using app

About 19 hours

Total reviews

3

Average rating

3.7

Developer Reply

So glad to hear you love our app! Thanks a lot for your kind words and support. We're stoked that we could exceed your expectations! - Lea & Rivo Team

5 / 5 Share

July 22, 2023

BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Store

MSCFUN

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! If there's anything we can do to improve your experience, don't hesitate to reach out! Cheers! - Lea & Rivo Team