All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

June 25, 2022

AA was super helpful and kind. I use Rivo apps for my store & it is are very efficient and works very well.

Store

jaurnie

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the review! Let us know if questions arise or if we can help in any way. Best regards, Kevin

5 / 5 Share

June 25, 2022

Thanks so much Alex for your amazing customer service and help today! Very quick service and the app does what it says. Happy Store here!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 25, 2022

Alex is really nice agent; helpful, friendly, and attentive. I really feel like I hit the jackpot with this app. It's everything I wanted for my store.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

June 25, 2022

I added the app to start a mailing list, super easy to set up and Paul on the chat removed the Rivo logo for free. Super quick response time on the chat

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Thanks, Kevin

5 / 5 Share

June 24, 2022

This app is so great, it fits my needs perfectly, and it's completely free. The staff vicky was very kind to help me remove the sign (for free), and also gave very valuable suggestions to our shop. Thank you very much.

Store

MAH

Using app

About 21 hours

Total reviews

6

Average rating

4.3

Developer Reply

Wonderful! We are always here to help and super excited that our app perfectly fits your needs! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

June 24, 2022

another amazing app by rivo. Again great customer service. Very helpful and pleasant. Specially by Abbie, she makes everything so easy to use. thank you

Using app

16 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review made our day! 🤩 Thank you so much for the 5 stars and kind words! If there's anything else we can help you with, just let us know. Our team would be delighted to assist you. Cheers, Kevin

5 / 5 Share

June 24, 2022

This app is really easy to use. Abbie was very friendly and helpful during the process of setting up :)

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin

5 / 5 Share

June 24, 2022

Ainda estou customizando mais já estou adorando, super intuitivo para configuração e o suporte da rivo é muito rápido e prestativo.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Muito obrigado pelas 5 estrelas! Se você tiver mais perguntas ou se pudermos ajudar ao longo do caminho, sinta-se à vontade para entrar em contato conosco a qualquer momento. Feliz em ajudar de qualquer maneira que pudermos. 😊 Muitas felicidades, Kevin

5 / 5 Share

June 24, 2022

Great app and excellent customer service! They're super responsive and helpful and answered all of my questions fast!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

June 24, 2022

Helped me solving the rivo brandmark problem, took a bit long for it to refresh but that is because of the store refreshing and connecting again!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for the 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 24, 2022

The app works great and the support is super! Lance was quick to respond and very helpful. A total 5-star experience!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience with us! We're always striving to help you and your business succeed! 🌟 Thanks, Kevin

5 / 5 Share

June 24, 2022

Customer service was Good! App is easy to use. I haven't set up the pop-up yet, but it looks good. Very helpful team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you love our customer service. 🤩 Thanks so much for the 5-stars! If you have further questions or experience issues along the way, please feel free to let us know. Our team would be delighted to help you. Best regards, Kevin

5 / 5 Share

June 24, 2022

Great customer service, Betty was so helpful and patient! I’ve just started to use the app and I’d already recommend based on their excellent customer service

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 24, 2022

GREAT Customer service!! Betty was very helpful and quick to respond. This app is easy to set up and use! We're excited to add it to our store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

5 / 5 Share

June 24, 2022

So far it works like a charm. I set up the subscription pop-up using samples of css code and it looks exactly how I wanted. Great customer service!

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our app and customer service. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

June 24, 2022

Considering all the payed popup apps there are, I'm amazed this is a free app. Great work, if you need a popup app this seems like a no-brainer

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing to use our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin

5 / 5 Share

June 24, 2022

Very smart app, does exactly what it should do. No overwhelming UI like some other apps. Solid configurable standard layouts, CSS customization also possible. Great support by Pete.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 24, 2022

Excellent app. Does the job as describe. The best was their customer service. So friendly and helpful. Go above and beyond, making the experience amazing.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and services. Thanks so much for the kind words. ❤️ Much appreciated, Kevin

5 / 5 Share

June 24, 2022

I used this app to help get more customers to sign up and subscribe to our email list and was also given suggestions on other improvements! Great customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin

5 / 5 Share

June 24, 2022

I used this app to add pop-ups on my store and the customer service is 10/10. Highly recommended! They will also suggest how to setup things to make the store performance better.

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Glad that you are happy with our customer service. Thank you so much for the excellent feedback and for recommending us! If there's anything else we can do, please don't hesitate to let us know. Best regards, Kevin