TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#82
All reviews
Rating Breakdown
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June 23, 2022
I START USING THIS APP TO GET MORE EMAIL SUBCRIBERS. i HAVE SOME QUESTION AND ABBIE ASSIST ME. SHE'S AMAZING AND SHE HELP TO GO THROUGH IT. 100% EXCELLENT CUSTOMER SERVICE.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
June 23, 2022
Der Support Abbie ist sehr freundlich und hilfsbereit. Danke für die tolle Unterstützung! Gerne wieder! :D
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind. Vielen Dank für das positive Feedback und die 5 Sterne. ✨ Viele Grüße, Kevin
June 23, 2022
Lance you are the best! Thanks for help me! I highly recommend this app! Easy to use and install. Try it!
We're so glad that you are satisfied with our customer support! Thanks for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
June 23, 2022
Customer service is very friendly and extremely willing to help! We spoke with Lance and he helped us accomplish everything we needed.
We're so happy that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin
June 23, 2022
My guy Lance just made my day!!! I was just asking for this app to remove it's branding, and then boom. Lance pops on, this contagious ball of positive energy. He does what I asks, compliments my store, follows it on instagram and was just nice the whole time. Dude made my day!! Come for the app, stay for the customer service
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
June 23, 2022
Ryan was super helpful and his customer service was beyond amazing. Thanks again for helping me get the opt-in popup fixed.
Your kind words mean the world to us! Thank you so much for the positive feedback, and we are grateful that you are happy with our services! 🤩 Much appreciated, Kevin
June 23, 2022
I wanted a pop-up banner that would help me get customer email addresses. The Rivo app was very quick to install and customise to my brand. I like the fact that you can offer discount codes (or not) and that you can add an image to really personalise it. I wasn't sure how to add an image so contacted support. I had a very quick response from Pete who sent me a very useful guide (including a video tutorial) which seems very comprehensive. The support so far has been excellent. Thank you Pete!
Thank you so much for the thoughtful 5-Star review! 🤩 Your honest feedback means everything to us, and we're glad you feel we're on the right track! If you need anything at all, just let us know. Our team would be pleased to assist you. 🙌 Much appreciated, Kevin
June 23, 2022
Great timely support from Betty! Appreciate it. Thank you for a awesome customer service experience! :)
We truly appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin
June 23, 2022
Ich bin mehr als nur zufrieden mit dieser App und dem Support! Mir wurde sehr schnell geholfen. Mein Support (Betty) ist die beste!
Wir freuen uns sehr, dass Sie mit unserer App und unserem Support zufrieden sind! Vielen Dank, dass Sie uns 5 Sterne gegeben haben! 🌟 Prost, Kevin
June 23, 2022
So far so good, quick response from developers and looks very straight foward to use. Shout out to Betty who was very pleasant
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer services! We're always striving to top your expectations and love the feedback! ❤️ Thanks, Kevin
June 23, 2022
Fast setup, super helpful support. Helps my store launch a lot! I can only recommend. No technical knowledge needed to work with it!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 Thanks, Kevin
June 23, 2022
This helps definitely the best on the market. Easy to use, quick and the customer support is awesome. Thanks again. You also made my day. Cheers
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and awesome 5-star review! All the best, Kevin
June 23, 2022
So far, so good. Easy to setup and design. Looking forward to it grabbing a bunch of sign ups for our business! Betty was great too, very friendly, extremely helpful! Thanks.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
June 23, 2022
I needed assistance with removing the branding from my pop-up. Alex was very nice, quick, and professional. I loved the customer service experience as a first-time user. Made it super easy for me. Thank you!
Thanks for leaving a positive 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin
June 23, 2022
IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!IT IS SO NICE IT IS SO NICE!!!
June 23, 2022
It's pretty easy to set up it, it takes 3-5 min. of mine, the support is amazing, highly recommend it!!
We're so glad you love the setup process. 🤩 Thank you so much for the 5-Stars and for recommending us! Cheers, Kevin
June 23, 2022
Abbie from support was great to work with and incredibly responsive. You can't get much better customer service than this! Thanks a lot.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
June 22, 2022
Really cool app and support is great, super helpful and responsive. The app is very straight forward and works with little-to-no customization. I'm happy with my choice to install Rivo's pop-up app. A bit of feedback to improve the product would be adding the ability to have codes emailed to customers that sign up and to allow management of multiple pop-ups.
These are excellent suggestions, SUMO! Your review is essential in helping us improve the app, and I have sent your feedback to our product team. If there's anything else, you want to add, just let us know anytime. 🙌 Cheers, Kevin
June 22, 2022
great service, quick response time in removing the rivo brand banner. Customer service is friendly to a fault
Thank you so much for the 5-star review! We are always here and happy to help! 🙂 Best regards, Kevin
June 22, 2022
Great service. Big thank you to Abbe, her knowledge and patience will certainly take my business to new heights.
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨Thanks, Kevin