All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2022

Abbie was a very big help throughout this process. She made everything so easy. I hope that we are able to work together again soon.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. If there's anything else we can do to help, please let us know. Our team would be pleased to assist you! 😊 Best wishes, Kevin

5 / 5 Share

June 22, 2022

super bien merci j'ai installer cette application pour permettre a mes clients de bénéficier de la remise grâce a l'inscription

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour l'avis 5 étoiles ! 🌟 Nous apprécions grandement que vous utilisiez l'application. Cordialement, Kévin

5 / 5 Share

June 22, 2022

Lance from Rivo Email Popups Support was an amazing help. He offered me new features and helped me to remove the Rivo branding for free. He was a great help and am now on the VIP List for support. Thanks so much for all your help, Lance!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

June 22, 2022

App installs easily and works perfectly - very easy to set up. Lance was on live chat to handle a couple of things for us. Can't recommend this app enough. Genuine top customer service and highly adaptable app that will bring us extra sales value.

Using app

37 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

June 22, 2022

Such a great app! Helped me a lot in a good way. It sounds unbelievable but its actually totally free! Customer service is nuts! They were so nice to me and very helpful. Cant recommend this app enough! Thanks

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the amazing review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 22, 2022

Très chouette application, complètement gratuite. Service client au top, très réactif et très sympathique.

Store

by Mau'

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟 Meilleurs voeux, Kévin

5 / 5 Share

June 22, 2022

This app is the most user friendly I've tried. Super easy to set up and Maria was quick to respond and so helpful! I'd recommend this app without hesitation. Thanks, Maria for making it so quick and easy to get started!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! 😍 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the community. Best wishes, Kevin

5 / 5 Share

June 22, 2022

That was easy. Lance provided top-notch support. So far this app is very easy to set up and customize. And it's free! Looking forward to using the other features this app offers. Thumbs up to Rivo and double thumbs up to Lance!

Using app

34 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

5 / 5 Share

June 22, 2022

Amazing service, to think that it is free to use and the customer support provided was unexpected. Lance's help was great and it was easy to communicate with him and even do things I did not even ask for or expect! Keep up the good work!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 All the best, Kevin

5 / 5 Share

June 22, 2022

I wanted to use this app to create a pop up for newsletter! The service by Maria was absolutely amazing, and the app is intuitive and it had all the features that I needed! Highly recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

June 22, 2022

Betty was very helpful and kind and very quick with her response. I am very grateful to Betty and I recommend RIVO with 5 stars :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 If there's anything else you need, just let us know. Best wishes, Kevin

5 / 5 Share

June 22, 2022

Vicky was so very helpful and kind! I love this app already and haven't even started. She's the best!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙌 We're always here and happy to help! Cheers, Kevin

5 / 5 Share

June 22, 2022

Abbie was extremely helpful. She provided me with answers to my questions and also offered me a few links to guide me on how to add pre-made links. I've been getting little to no help from other places but I did not feel that way here. Thanks Abbie

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 21, 2022

I used this app to generate a pop up discount on my website. It was a breeze! Abbie was the best in helping me not only navigate the app, but also opened my eyes to new opportunities that could only grow my Shopify website! She was very helpful in everything, and I would recommend this app to everyone!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 All the best, Kevin

5 / 5 Share

June 21, 2022

This is exactly what I was looking for, something that provides a pop up (nothing else) and integrates with Shopify Customers/Marketing and is white label. Their support is impeccable, Abbie was extremely helpful and quick to respond, answering all of my questions straight away and helping make some CSS customisations to the pop up modal. Thanks again Abbie.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

June 21, 2022

This is very user friendly app. Abbie was very helpful and was able to answer any questions I had about the app.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-star review! Best regards, Kevin

5 / 5 Share

June 21, 2022

Abbie was very prompt and helpful. Answered my questions with no delay and to the point. Now let's what kind of response I get from my customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! 🌟 If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

5 / 5 Share

June 21, 2022

Abbie was wonderful! She immediately was there to assist me and answer any questions I had, I am so glad you have Abbie available to assist me! Abbie did not rush me and was very patient, easy to understand, and very knowledgeable, quick to respond, and friendly. It was a pleasure receiving assistance from Abbie. She was phenomenal! Again thank you for having Abbie available, I hope I get receive her assistance if need assistance again. I appreciate it! Thank You!

Using app

14 days

Total reviews

10

Average rating

4.6

Developer Reply

You are amazing! 🤩 Thank you so much for your compliments and kind words. We're so grateful that you are happy with our customer service. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ✨ Best wishes, Kevin

5 / 5 Share

June 21, 2022

The Rivo c/s member Vicky was very helpful and friendly. Totally looking forward to this apps features.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

June 21, 2022

Simple to use app that does exactly what's needed! Abbie and the Rivo customer service team are amazing -- super responsive and deliver exceptional customer service that goes above & beyond. Thanks Rivo Team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Cheers, Kevin