All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

June 21, 2022

Thank you for immediately greeting me with a messaging popup and assisting me with removing the Rivo watermark. Greatly appreciate your friendly assistance.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 21, 2022

I have not yet been able to use the app, but the customer service has been excellent, and very efficient.

Using app

21 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here! 😊 Thanks, Kevin

5 / 5 Share

June 21, 2022

AA was very helpful. This was my first time using this app and AA ensure all my questions was answered and was very friendly.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 21, 2022

AMAZING experience! Stress-free help with great suggestions on additional Rivo apps to improve my store and business. Definitely a Rivo fan!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

5 / 5 Share

June 21, 2022

wonderful customer support from AA. Also there's a lot of cool features for the free version. Love it so far!

Using app

6 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our app and customer service. Let us know anytime if you need further help. Our team would be pleased to assist you. All the best, Kevin

5 / 5 Share

June 21, 2022

Received immediate kindness and help through the live chat! Superior customer service. Highly recommended :)

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 21, 2022

Betty was friendly and super helpful with setting up the app for my upcoming store. Responses were also very fast

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

June 20, 2022

Nice and accurate. Help to increase email subscriber to the store. The agent was so nice and calm. Ready to help provide any solution to any problems

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so thrilled that our app has provided excellent results for your store and increased the number of subscribers. Let us know anytime if you need further help. Our team would be delighted to assist you. 😊 Thanks, Kevin

5 / 5 Share

June 20, 2022

Amazing App, easy to use, free! Amazing support staff, Lance is so helpful and friendly! I also had Betty, very helpful and very friendly. immediate assistance from both!!!!! Thank you guys.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 We are so glad that you have enjoyed your interaction with us. Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

June 20, 2022

Lance was very quick to respond, handle my request and offered additional assistance. I would definitely recommend.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our support, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

June 20, 2022

the app is very helpfull. In the first 5 min i had an order from the app! Lance from sutomer support was amazing he helped me a lot and he was very kind! i would reccomend this app for sure! and its totally free!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that our app has already provided excellent results for your store in just a short time! 🚀 Your review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

June 20, 2022

this is very good App also best support i used this app to many time I'm so happy this app help me to grow my business

Store

Disc It

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! So glad our app helped your business to skyrocket! 🚀If you ever need anything, we are always here for you. All the best, Kevin

5 / 5 Share

June 20, 2022

Excellent accueil, réponses personnalisés et rapide. J'ai pu configurer une pop-up de code promo en 1min uniquement sur la page d'un produit

Using app

About 2 hours

Total reviews

5

Average rating

4.6

Developer Reply

Excellent! C'est de la musique à nos oreilles que vous soyez satisfait de notre application ! Faites-nous savoir à tout moment si vous avez besoin d'aide en cours de route. Cordialement, Kévin

5 / 5 Share

June 20, 2022

Highly recommend this app! It adds a great feature and the customer service is out of this world! Betty was beyond helpful! 10 out of 10!

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

June 19, 2022

I used the app to add an email popup. I asked Maria to help remove the Rivo marking and she was fast, helpful and very friendly. Great experience so far.

Store

Pelakin

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 19, 2022

Best support ever. I hope the supervisor at work will promote Miss Maria because she is working hard and well

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our customer support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 19, 2022

Maria went above and behind. She was great and the app is working perfectly. I recommend this app if you looking for a popup.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our customer services. Thank you so much for leaving 5-star feedback and recommending us to the Shopify community. 🍻 Cheers, Kevin

5 / 5 Share

June 19, 2022

Maria is very helpful and polite. She fulfilled all my needs. she help me customize my pop up and find a free app

Store

ZeroAM

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

5 / 5 Share

June 19, 2022

The service is really good, very responsive and instant. The only thing I find is the background image loading is a little slow. Maybe use a low resolution picture is better. All in all, it's a helpful app.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave positive feedback and a 5-star review! We'd like to know more details about the slow loading of your background image. Kindly reach out to us via chat so we can have this examined. 🙂 Thanks, Kevin

5 / 5 Share

June 19, 2022

Best app on the market, with FAST I mean really FAST customer support! there's many different features that u can choose from too!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! ✨ Thank you so much for the kind words, and we are here anytime you need us. 🤩 Cheers, Kevin