TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,637
chart
#82
All reviews
Rating Breakdown
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June 18, 2022
It can be intimidating to be a new small business owner, especially if you decide to build your website from scratch and have no idea what apps you should add. Vicky from Rivo Email popups was a HUGE help and assisted me greatly with my request as well as giving me recommendations on how to improve my store. The fact that Vicky went above and beyond to help shows that Rivo invests in its employees. Thank you Vicky!!
Thank you so much for the thoughtful review and wonderful feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Much appreciated, Kevin
June 18, 2022
Ho ricevuto l'assistenza di Maria, devo dire che è stata molto disponibile, gentile e anche simpatica
Grazie per la recensione a 5 stelle! Sono così felice che ti sia piaciuta la tua interazione con noi. Apprezziamo molto il tuo utilizzo dell'app! 😊 I migliori auguri, Kevin
June 18, 2022
sono stato contattato ed aiutato dall'operatore che mi ha aggiunto una sezione gratis .ottima assistenza
Grazie mille per la recensione a 5 stelle! Siamo sempre qui per te ogni volta che hai bisogno di noi. Cordiali saluti, Kevin
June 18, 2022
The Support guy (AA) was really great: 1. the response was really fast. 2. he explained to me everything clearly. 3. very friendly and helpful.
We really appreciate the 5-Star review! These reviews make our day here. 🙌 Thanks, Kevin
June 18, 2022
The customer support is great and the app serves it's purpose. However although there is custom CSS options, I wish there was more customization options without the use of code.
June 17, 2022
I enjoyed the willingness to help and the extra help and kindness regarding my storefront on Shopify!
It's our pleasure to help you. 😊 If there's anything else we can assist you with along the way, please don't hesitate to let us know. Best wishes, Kevin
June 17, 2022
Just installed the app and super impressed with the blazing fast service so far. Amazing chat support.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
June 17, 2022
Very friendly and helpful in setting it up. Lance was very responsive. Although there aren't many options on layout, the program is easy to set up. It's a good option for a free app.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars and for using our app! 🌟 Best wishes, Kevin
June 17, 2022
Really good app that does exactly what you need it to do. Simple to adjust to your liking as well and the chat support it SUPER helpful
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Much appreciated, Kevin
June 17, 2022
I do have a problem with your rating scale, not enough stars for the chat I just received. Simple easy and easy to use. Can't believe I didn't notice this app before. Never received a response time like this before.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🤩 Cheers, Kevin
June 17, 2022
Quick and easy set up! Professional interactions and professional service! You are also able to remove their logo for FREE. Your store can look like yours only!
Thank you so much for the feedback and 5-Stars! We're so glad you love the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! All the best, Kevin
June 17, 2022
Great app, Lance who I spoke to was great removing the branding. Very friendly and helpful. Fantastic service.
I had a great time chatting with you! 😃 Thank you for the 5-stars and positive feedback! Cheers, Lance
June 17, 2022
I've been looking to ad a pop up window in my shopify webstore and I found this app really easy to use and super straight forward. I contact you after I was done, to remove the powered by Rivo and AA was really nice and went above and beyond to help me, also he was really polite and friendly. Thumbs up AA and Rivo!! Thanks ;)
We always make sure to provide our customers with the best service possible! I am so glad that you had a great experience chatting with me. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 🙌 Cheers, AA
June 17, 2022
The customer support is fantastic! Spoke with Alex, who helped me really quickly and gave me some personalised suggestions to make my experience even better.
I am so happy to see that you had a 5-Star experience! 🤩 We're always striving to help you and your business succeed! Thanks, Alex
June 17, 2022
The app was so easy to use and my customer service rep Abbie was AMAZING! I was able to get it done in like 5 minutes! THANK YOU!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Abbie
June 16, 2022
I’m using this app to help me grow my email list. I’m still learning to use the app but it seems good so far. I contacted support and Abbie helped me with my request and even offered me some really useful tips for my online store that I had no idea about. Very pleased with the interaction. Thank you!
Thanks so much for choosing our app and for the positive 5-star review! 🙌 I am so thrilled that you are very pleased with our interaction. If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! All the best, Abbie
June 16, 2022
This app allows me to create and customize pop ups on my website. Their customer service is lovely and supportive. I spoke with Abbie who is super sweet and even made some very helpful suggestions about my store setup (with my consent - no unsolicited advice here). Thanks Abbie
I am so glad that you are happy with my service. Thank you so much for the kind words and 5-stars! Best regards, Abbie
June 16, 2022
Easy to use, , comfortable , chat costumer support is really great!!!!!!!!!!!!! this sould have all companies !
We genuinely appreciate the 5-Star review! 🌟 These reviews make our day here, and we are glad you like our customer service. Thanks, Kevin
June 16, 2022
Abbie was really really helpful, she gave me advice about my website, gave me exclusive deals and just, in general, had beautiful energy. It's lovely to speak to people like her who not only aid your experience but flourish it.
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Let us know anytime if questions arise, or we can help along the way. 🍻 Cheers, Abbie
June 16, 2022
I use this app for my website to capture emails for successful marketing plans. I like to convenience of the app and customer service was great!
We're so excited that you love our app and customer service! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin