All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2022

App works great! Customizable and clean. Would wish if there was more fonts to chose from or being able to import your stores theme font to the pop up

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience with our app! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

5 / 5 Share

June 16, 2022

OMG! I have to say this app is Legendary when it comes to leaving a good impression on newer customers! Definitely gives your store that personal branded pop to get sales! Customer service is spectacular as well, Highly recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so thrilled that you love our app! 🤩 Thanks for the 5-stars and the fantastic feedback! Feel free to reach out to us anytime if you have any questions or if we can help along the way. Best wishes, Kevin

5 / 5 Share

June 16, 2022

Lance is a very good engineer, very efficient, customer friendly and helped me to solve the problem very quickly

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and 5-star review! We truly appreciate you using the app! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

June 16, 2022

C'était facile et efficace dans la prise en main. Le service client est réactif, cela m'a beaucoup aidé !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Nous sommes ravis que vous appréciez notre application et nos services ! Merci beaucoup pour les commentaires positifs et la critique! 🌟 Meilleurs voeux, Kévin

5 / 5 Share

June 16, 2022

What can I say WOW, Lance gave me possible the best customer service i have ever received, he took immediate action to go above and beyond and solve any problems that I had, would highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! This review made our day! ✨ We are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and for recommending us to the community. 🤩 Cheers, Kevin

5 / 5 Share

June 16, 2022

Awesome customer service very quick and response. Highly recommended. Pete was friendly and professional.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 16, 2022

Ich finde die App wunderbar selbsterklärend und wenn doch mal Fragen auftreten hat Betty (support) super geholfen. Thank you so much

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Vielen Dank für das positive Feedback und die 5 Sterne! 🌟 Wir sind immer für Sie da, wann immer Sie uns brauchen! Beste Grüße, Kevin

5 / 5 Share

June 16, 2022

Truly blown away, best costumer services I have ever gotten. This is how you treat costumers with royalty. I recommend this app 100%! I needed help with configuration of the application and got Betty to assist me, she is lovely and helped me excelent with service! thank you :)

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

June 15, 2022

After installing this app, I asked the team for help and Abbie helped me very nicely and quickly. She was very kind. Thank you very much Abbie for your much appreciated help.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

5 / 5 Share

June 15, 2022

The app is really simple to set up. Abbie was extremely helpful. I use in both of my stores. I hope to add to other stores I build.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out anytime if you have further questions. We are always happy to help! All the best, Kevin

5 / 5 Share

June 15, 2022

This app function is great and am excited to help it grow my customer base!! Customer support from Abbie was fantastic, she was very helpful and efficient in helping me in all my needs! I will continue to contact her if I have any issues

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're excited to be part of your business growth and success! If there's anything else you need along the way, just let us know. We're always here to help. Cheers, Kevin

5 / 5 Share

June 15, 2022

So far it's been a breeze to set up and the customer support from Abbie was amazing too! Definitely would recommend

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you like our app's setup process. Thank you for leaving a 5-star review and recommending us to the Shopify community! Best regards, Kevin

5 / 5 Share

June 15, 2022

L'app la sto scoprendo poco a poco, sembra molto facile e intuitiva. Per ora posso dire che il servizio clienti credo sia il migliore mai provato in assoluto

Using app

33 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Grazie mille per le 5 stelle! Se hai domande o se possiamo aiutarti lungo il percorso, non esitare a contattarci in qualsiasi momento. Felice di aiutare in ogni modo possibile. 😊 Ciao, Kevin

5 / 5 Share

June 15, 2022

Un app molto utile e ben funzionate, facile da utilizzare e molto intuitiva. Betty dell'assistenza è stata molto gentile!

Store

Podhio

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Apprezziamo davvero il tuo utilizzo della nostra app e ti ringraziamo per aver dedicato del tempo a lasciare una recensione a 5 stelle. Se c'è qualcos'altro con cui possiamo aiutarti, non esitare a farcelo sapere. Cordiali saluti, Kevin

5 / 5 Share

June 15, 2022

It was very easy to use, i liked the fact that it was free to customise the pop up. The online chat - Lance was extremely useful and lovely to chat to

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

June 15, 2022

lance was very helpful, attentive, and displayed great customer service. Lance went the extra mile to engage with myself and i appreciate that and the help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad that you are happy with our services. 😊 Thank you so much for your kind words, and we are always here for you anytime you need us. Best wishes, Kevin

5 / 5 Share

June 15, 2022

Das war die Beste erfahrung die ich mit eine Company hatte. Die liebe Betty hat sich um mich gekümmert und alle meine Anliegen blitzschnell und komplett Kostenfrei erledigt. Für mich gibt es keine Alternative mehr.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen es sehr zu schätzen, dass Sie unsere App nutzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🍻 Prost, Kevin

5 / 5 Share

June 15, 2022

Betty was very helpful! She did everything I asked and more. She was also incredibly sweet. Definitely would recommend.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Cheers, Kevin

5 / 5 Share

June 15, 2022

Amazing customer support. Betty helped me immediately with my questions and was great throughout. The pop up widget seems great, easy to use and easy to set up. All round very good app Rich www.artfever.uk

Using app

28 days

Total reviews

18

Average rating

5.0

Developer Reply

We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

June 15, 2022

Just started using the app and so far all good. Easy to use, good support, and to the point info video's. For me its spot on!

Using app

12 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for choosing to use our app! We're so excited to be part of your business growth and success! If you need anything at all, just let us know. ✨ Best wishes, Kevin