All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

I am using this app for customer emails, and really enjoying the service! very helpful and fast customer service. :)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

5 / 5 Share

June 15, 2022

Pete helped me with a problem that was bothering me, this plugin helped me get emails from prospective customers and made me work more efficiently!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for leaving a 5-star review! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

June 15, 2022

Fastest customer service ever. No catches with removing Rivo Branding + added features. Super happy.

Store

EMFORCE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you are satisfied with our customer service. 🤩 If there's anything else we can do along the way, please don't hesitate to let us know. Thanks, Kevin

5 / 5 Share

June 15, 2022

Bij het uitzoeken van een popup app vond ik deze tot nu toe degene die mij het best bevalt. Daarnaast is de service van Betty bij het chatten erg aangenaam.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

We zijn zo blij dat je van onze diensten houdt! Heel erg bedankt voor de positieve feedback en review! Beste wensen, Kevin

5 / 5 Share

June 15, 2022

Betty was very helpful. Just added so can't speak towards how effective it is. Pop ups are working on my website so far, so hoping this translates to more sales.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app! We are so grateful for the 5-star review! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

June 15, 2022

Abbie was super helpful, taught us a bunch of things we didn't know. We were a bit unsure of this product and its features, but the integration has been super easy and the staff extremely helpful. I cant believe we didn't find them sooner.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 14, 2022

Very helpful and fast! Much easier to use then I expected and it was nice to have an actual person to speak to!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

5 / 5 Share

June 14, 2022

Free to remove branding when you contact support via chat feature. Great service and funny too. Appreciated that.

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate you taking the time to leave a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

June 14, 2022

I just integrated this app onto our website, shiphappies.com. So far their customer service has been above and beyond. I hope that we can be the same for our future customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Awesome! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🎉 All the best, Kevin

5 / 5 Share

June 14, 2022

The app does everything you need it to do, with minimal knowledge. And they have one of the best customer service ever! keep up the good your guys. You are awesome!

Store

Mojos

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic 5-Star review! Your honest feedback means everything to us, and we're glad you feel we're on the right track! 🍻 Cheers, Kevin

5 / 5 Share

June 14, 2022

Todo muy rapido, muy buen servicio de atencio, rapido y eficaz. La interface es muy intuitiva y facil Gracias

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy contentos de que le gusten nuestra aplicación y nuestros servicios hasta ahora! 🙌 No dude en comunicarse en cualquier momento si podemos ayudar a responder cualquier pregunta. Todo lo mejor, Kevin

5 / 5 Share

June 14, 2022

The app looks really easy to use and the live chat support was excellent. The replies were fast and gave me the help I needed.

Using app

15 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy that you like our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

4 / 5 Share

June 14, 2022

Betty fue muy amable con su atención durante mi uso con la aplicación. Un placer contactar con ella y solucionar los problemas

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

¡Gracias por tomarse el tiempo de su día para dejarnos una evaluación! Nuestro equipo aquí en Rivo siempre se esfuerza por superar sus expectativas, por lo que si hay algún comentario específico que le gustaría darnos que nos hubiera otorgado una calificación de 5 estrellas, envíenos un mensaje a través del chat y estaremos encantados de verlo. donde podemos mejorar. Todo lo mejor, Kevin

5 / 5 Share

June 14, 2022

I discovered this app by Rivo and immediately connected with Betty who was absolutely welcoming! She provided helpful resources to help familiarize me with the app and all that it offers! Excellent customer service. Thanks, Betty!

Using app

22 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Your review means the world to us! 🙌 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! All the best, Kevin

5 / 5 Share

June 14, 2022

Great service, efficient communication. Betty took the time to answer all my questions and concerns.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. 😊 Much appreciated, Kevin

5 / 5 Share

June 13, 2022

Very intuitive and useful integration. Abbie in chat support was very helpful and prompt with her assistance.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review! Let us know if we can help answer any questions at any time. Cheers, Kevin

5 / 5 Share

June 13, 2022

Useful and easy-to-integrate customization. Works perfectly with my site. Vicky (customer support) was incredibly helpful, too!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate the 5-Star review! These reviews make our day here. If you have further questions or experience issues along the way, please let us know. Our team would be delighted to help you. 😊 Thanks, Kevin

5 / 5 Share

June 13, 2022

Rivo's customer support team was lightning quick and helped me with verifying my account in literally under 5 minutes. AND it's free!? Great work!

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

June 13, 2022

Abbie was super helpful and informative, even pointed out some things I could do better on my store page, thank you for your help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words and 5-star review! We are here for you anytime. All the best, Kevin

5 / 5 Share

June 13, 2022

ryan was very helpful in helping me with my questions and getting information to me. I am very appreciative of his assistance.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the awesome review! We truly appreciate you using the app. Cheers, Kevin