All reviews

Rating Breakdown

  • 5
    98% (4,548 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 1, 2022

Tutto perfetto, Betty del centro assistenza è stata gentilissima! Lo consiglio a tutti! Sono molto versatili

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la recensione positiva e per averci consigliato alla community di Shopify! 🙌 Ti auguro il meglio, Kevin

5 / 5 Share

June 1, 2022

I would like to say that for the customer service betty's service attitude is very very grateful for the help I got from him ~~ this software also solved some of my difficult marketing problems!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 🙌 Cheers, Kevin

5 / 5 Share

June 1, 2022

Quick response fast friendly service, Betty was amazing and helpful she gets a 10/10 from me and i hope she is being paid very well :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

June 1, 2022

This is a very easy-to-use pop-up plug-in, and it is completely free, and a very good customer service (Betty) helped me solve various problems!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad you're happy with our app and customer service! Thanks so much for the positive 5-star review! 🌟 Best wishes, Kevin

5 / 5 Share

June 1, 2022

Betty was super helpful and quick with removing the branding and also giving me free bonus features!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We are here for you anytime you need us. 😊 Much appreciated, Kevin

5 / 5 Share

June 1, 2022

Great customer support! Super helpful and will recommend using it for email pop-ups on shopify. 5 stars!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars and for recommending us! 🌟 Best regards, Kevin

5 / 5 Share

June 1, 2022

Amazing experience with Rivo! At first when I went to chat with support, I was taken back because I thought I would be typing to a robot. To my surprise, I was connected with Abbie who was absolutely incredible. She not only quickly and effectively assisted me with the issue I brought to support, but she also provided me with valuable feedback on how I could improve my site. I hope everyone gets connected to Abbie!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 31, 2022

5 STARS VERY HAPPY WITH THE HELP I RECEIVE AND THE ADVICE IT WORKS VERY WELL FOR ME. THANK YOU KEN WALLACE

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thank you for spreading the word about us! We're always striving to top your expectations and love the feedback! Thanks, Kevin

5 / 5 Share

May 31, 2022

App is easy to set up and use. Vicky was extremely helpful! I was able to create a beautiful pop-up for my store in minutes!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

May 31, 2022

I use this app on my website and the customer service rep Abbie was very informative and helpful. I appreciate the amazing customer service and the app is amazing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We greatly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

May 31, 2022

App is amazing, can't believe it is free! Works great with no issues :) Customer service is incredible, thank you Abbie for being super helpful!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are awesome! Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

4 / 5 Share

May 31, 2022

I chose this app as it seemed simple and user friendly and I was not disappointed! Within minutes I had a visually appealing pop-up for my website to help build my email subscribers list! I dealt with Abbie and she was just so much fun to chat with.

Store

T. Lees

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 31, 2022

The support team was super helpful and the app was super easy to use and has been great for our store!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased that you are enjoying our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin

5 / 5 Share

May 31, 2022

Excellent customer service from Lance. A pleasure speaking with him and look forward to testing the app to its potential. Thank you

Using app

32 minutes

Total reviews

3

Average rating

3.7

Developer Reply

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 31, 2022

Lance was really helpful and helped set up my discount pop up for my business. It works really well and I'm very happy with it.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad you are happy with our app and services! Your positive feedback is much appreciated! 🌟 Best wishes, Kevin

5 / 5 Share

May 31, 2022

I love this app. I chatted with Ryan (a customer service representative) and he gave me so much help with the app and just shopify in general. Using this app has been an amazing experience and I would recommend it and the representative any day of the week.

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Awesome user-friendly app! Easy to use! Plug and play everything! Outstanding and prompt customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the 5-Star review! We greatly appreciate you using the app. 🙌 Cheers, Kevin

5 / 5 Share

May 31, 2022

We had a little problem, which was sold very very quickly! We can recommen this app: very easy to use!!!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thanks so much for the 5-star review and for recommending us! If you have any further questions or experience issues along the way, just let us know. Best regards, Kevin

5 / 5 Share

May 31, 2022

Great customer service, The staff on the chat were very helpful. Super friendly and quick to respond. I am setting it up now, and looking forward to using it easily.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! All the best, Kevin

5 / 5 Share

May 31, 2022

The app is super easy to use and connect with shopify, and the rep that helped me (Alex) was extremely helpful and kind :)

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin