TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,638
chart
#81
All reviews
Rating Breakdown
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May 31, 2022
The staff on the chat were very helpful. Super friendly and quick to enact. I havent used the app yet, as I am just setting it up, but looks very user friendly.
We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
May 31, 2022
Great customer service. One small improvement that could be made is customisable pop up shape and size without using code. We are not all coders :)
May 31, 2022
Alex was amazing and helpful and so friendly. Her customer service was on point! I love this app by the way highly recommend
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin
May 30, 2022
Abbie was absolutely amazing! She was patient, knowledgeable and offered suggestions to enhance my site and it made it 10000x better. She was an absolute joy to work with and made my evening! Thank you again Abbie for all your help!
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks, Kevin
May 30, 2022
abbie was very helpful got me setup nice and quickly gave me some tips for my store as well great service
We truly appreciate the 5-Star review! These reviews make our day here. 😊Thanks, Kevin
May 30, 2022
I have just added this to my store. It was easy to set up, edit text and add my own background image. Looks great.
Awesome! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best regards, Kevin
May 30, 2022
The app set up was super quick and easy! My Rivo rep, Abbie was excellent. Very fast, kind and efficient. She even followed me on social media. I hope to have a new customer :) Woot woot!
Thank you so much for the feedback and 5-Stars! We're so glad you love our customer service and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
May 30, 2022
I was getting my pop up ready and it asked if I wanted to remove the Powered By Rivo logo. I had to speak with a chat agent. My chat agent was Abbie and she helped me with getting the Powered by Revio logo taken off and also with other goodies that she added for me. She even helped me with setting up my Favicon. Abbie was awsome. Thank you so much for your help Abbie.
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
May 30, 2022
Just Amazing! Email Opt-In popup addon from Rivo is just what we needed for our shopify store. We used it for our Hubspot subscribers.
Wonderful! 🤩 We are super excited that our app is what you need for your Shopify store! Thanks so much for the positive feedback and review! Best wishes, Kevin
May 30, 2022
Lance was very responsive and easy to chat with. The app was easy to set up and install. Hopefully we will see good results with Rivo.
Thank you so much for the feedback and 5-Stars! We're so glad that you love the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
May 30, 2022
Arianne is the pot of gold at the end of your awesome app's rainbow. Great customer service! thoroughly satisfied.
You are awesome! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin
May 30, 2022
Communication was excellent. It's fantastic that they provide such a lovely app for free. I'm hoping they do a lot better and grow a lot more.
We truly appreciate the 5-Star review! 🌟 These reviews make our day here. Thanks, Kevin
May 30, 2022
I'm certain I will enjoy the app from this day and everyday after. I want to thank Lance for his amazing support and his very kind spirit. Stay always positive and never stop spreading your kindness and joy. Thank you for your support.
Awesome! We're so excited that you are enjoying our app and customer services! Your praise in your 5-Star review is very much appreciated! ✨ If there's anything else we can do to help, please don't hesitate to let us know. Thanks, Kevin
May 30, 2022
En todo momento, el compañero Lance me ha ayudado y ha sido muy atento , amistoso, educado, resolutivo y rápido. Gracias por toda la ayuda!
¡Muchas gracias por sus elogios y amables palabras! 😊 Siempre estamos aquí para ti en cualquier momento que nos necesites. Saludos, Kevin
May 30, 2022
Signing up for the app was absolutely simple and dealing with Lance the customer service rep via chat was amazing he is very knowledgeable very helpful and it was a pleasure dealing with him!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
May 30, 2022
This application shows the more severe boutique and the staff on top! Lance was very kind and ready to answer any question, thanks to him
5-Stars! Whoot Whoot! 🎉 We're so thrilled that you like our app and customer service! We're always striving to top your expectations and love the feedback! Thanks, Kevin
May 30, 2022
This is an amazing app. Lance was really helpful and encouraging and gave us more options in the app!
We're so glad you're happy with our app and customer support! Thanks so much for the positive 5-star review! 🌟 Much appreciated, Kevin
May 30, 2022
had some help from Betty - friendly, quick & easy customer service! Love how simple it is to get assistance
Thank you so much for the fantastic feedback and kind words! 🤩 Much appreciated, Kevin
May 30, 2022
Very great support. It was very easy to chat with them. And my problems are fix as well. Thank you for your got work!
We're so thrilled that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
May 30, 2022
This will be perfect to capture an audience that I can market to later. It was fast and easy to install.
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin