All reviews

Rating Breakdown

  • 5
    98% (4,549 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (6 ratings)
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5 / 5 Share

May 30, 2022

This will be perfect to capture an audience that I can market to later. It was fast and easy to install.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

5 / 5 Share

May 30, 2022

Amazing support! Wish every online business had such a great support service! Pleasantly surprised, wish you all the best and growth!

Store

mooods

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Cheers, Kevin

5 / 5 Share

May 30, 2022

Betty was extremely attentive and went above and beyond to support me through the full installation process.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-star review and feedback! 🤩 Best wishes, Kevin

5 / 5 Share

May 29, 2022

Marvin is truly a gem, we didn't know what to do and how to add any pop-ups, but Marvin stepped right in and helped us remove the branding and gave us a wealth of knowledge on how to design the pop-up to make it our own! Just fantastic, we love already RIVO and just signed up today thank you, Marvin.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🚀 Thanks, Kevin

5 / 5 Share

May 29, 2022

Arianne was so kind and helpful! Also, the app is very easy to use! I've been looking around for the best email capturing pop up for my shop and luckily came across Rivo's. I appreciate Arianne and Rivo.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you using our app, and if you ever have any questions or if we can help along the way, feel free to contact us anytime! All the best, Kevin

5 / 5 Share

May 29, 2022

What I liked the most about chatting with her was that my mind was on 100 km per hour before I spoke to her. After talking to her it's almost like I had a moment of coming back to myself and speaking to a kind person. She puts effort in trying to make customers comfortable.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

May 29, 2022

A useful app. Thanks for the help of Arianne!.......................................................

Store

Unique

Using app

8 months

Total reviews

27

Average rating

4.5

5 / 5 Share

May 29, 2022

Easy to install and customer support was amazing! Haven't used it on my website yet but trust that it will run smoothly and know that I have great customer support to help me if there are issues.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

May 29, 2022

This app is very easy to use and install. Very fast response from Ms.Vicky from support team. Thanks Ms.Vicky

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

So delighted that you are happy with our services. Thank you so much for your kind words and 5-stars! 😊 Much appreciated, Kevin

5 / 5 Share

May 28, 2022

Great little app and easy to set up. Works well. Spoke with Pat about setting up the custom CSS and he was super helpful and awesome to deal with! Thanks!

Store

Remy

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love our customer support and the app's setup process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

May 28, 2022

i love this app! Maria has been helping me to set it up in the best way possible! This app is exaclty what i was looking for to built my customer list.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad you love our app and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin

5 / 5 Share

May 28, 2022

Outstanding! Maria was very welcoming and helped me with understanding how to use the app. Thanks so much!

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Much appreciated, Kevin

5 / 5 Share

May 28, 2022

Maria was amazing. Did not have to wait on the chat. She knew exactly what I needed. Had the app up and going within 5 minutes.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're so excited that you are happy with our customer services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

May 28, 2022

Gostei bastante por ser um app bem prático e de fácil manuseio, logo que comecei a usar já soube o que tinha de fazer e como fazer, por isso indico muito o uso desse app, além ter tido um ótimo atendimento feito pela Maria, que foi rápida em me responder e me ajudar naquilo que precisava!!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Que resenha maravilhosa! Muito obrigado pelo feedback positivo e por nos recomendar à comunidade Shopify! 🚀 Saúde, Kevin

5 / 5 Share

May 28, 2022

I tried and this app works great, i need no to collect my customer email list, no need to set up additional email templates to send to customers with discount codes, which this app already shows direct marketing it helps me. So I recommend it to you.

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for the positive 5-Star review and for recommending us to the community! All the best, Kevin

5 / 5 Share

May 28, 2022

Super helpful and fast! :-) Easy to communicate with and removed the RIVO branding right away for free!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are so awesome! Thank you so much for the 5-Stars! Best regards, Kevin

5 / 5 Share

May 28, 2022

Excellent customer service - and instant response on chat and took care of my query right away. I have enjoyed using the app so far - very easy to use and a great interface. I will recommend it highly to others!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 28, 2022

Definitely top tier when it comes to customer service and the product itself. Customer service assisted me with all my needs and the end result was amazing.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

May 27, 2022

Great customer service definitely pointed me in the right direction! Thanks to Abbie she was a HUGE help

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! Much appreciated, Kevin

5 / 5 Share

May 27, 2022

Love the pop up and the service was beyond great . ABBIE is the best fast response from support and the service is great . set up in ease

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are loving our app and services! Thank you so much for the positive feedback and review! Best regards, Kevin